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Rustic Kitchen and Bath is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed January 27, 2026.
We purchased a hand-pounded Copper Hood for our range. It is beautiful and works great. We couldn't be happier with our purchase. Thanks for the great customer service. Rustic Kitchens is great to work with.
Sophia was great to work with on this kitchen project
Prompt responses to questions! Also received a discount as advertised.
Delivery was as promised and no issues!
Great communication; delivery updates. Excellent customer service.
Sent me a Zline under-counter drawer fridge with a top drawer that will not closeRefusing to allow return right now, stating need to do all the trouble shooting (time-stalling) crap first.All this "trouble shooting" ain't fixed nothing so far!I may have to appeal with my credit card
The customer service is amazing and the quality of knives are extremely sharp with great quality.
On time delivery and great price
Easy to shop, great selection and prices
I recently ordered a kitchen sink faucet from Rustic Kitchen & Bath, and the whole experience was very smooth. The ordering process was straightforward, and I received clear updates about my purchase. The faucet arrived in good condition, well-packaged, and exactly as described on their website.The build quality feels solid, and installation was easy. I'm very happy with how it looks and performs in my kitchen. Overall, I’m satisfied with both the product and the service. I would feel comfortable ordering from them again.
Very good customer service and communication. Great delivery and availability! Beautiful products.
We were looking for specific features on our replacement range and Rustic K and B had a model we liked on sale. Then I received an email from Karyn with an extra discount. That sealed the deal:) Great customer service here!
Product received had blemishes to dishwasher door. I submitted request for replacement and nothing has been heard. Shipping time communication was slow (but actual shipping was prompt).
Easy to purchase products from your showroom displays and very professional staff .
A gentlemen by the name of Wyatt was very helpful with this purchase.
Received the wrong item
Rustic Kitchen and Bath made it right after returning a damaged 36" wall mounted range hood from Lowes three times. I appricate Sophie for taking the time to hear my concerns and Alex from Zline. I will use Rustic Kitchen and Bath in the future and recommend them. Thank you
The Sales Person at the Reno Showroom was well informed about the Zline Stoves I was interested in.Sofie even suggested I wait a couple Days to Benefit from some Holiday Pricing. She was very helpful with all aspects of the Sale and followed through up to Delivery when I was so pleased to get my Order.The Showroom is nicely appointed
The sales person, Karyn Burke has been an awesome person, while purchasing all the ítems, she was always nice, honest and precise, she made sure to get me exactly what I needed and was always available via email and phone. We love all the kitchen appliances we bought.
Good service and great people Enjoy shopping with someone that is helpful and knows the products
According to TrustPlane, Rustic Kitchen and Bath has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/rustickitchenandbath-com
