Great experience
Great company, many providers that work with you.
Garrett Beal
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Rula
4.750 reviews
Last reviewed: Feb 28, 2026Do you agree with Rula's TrustScore? Voice your opinion today and hear what 4,146 customers have already said.
rula.comMember since Feb 2026
Rula is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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Improvement through therapy
When i started therapy and was in a very bad spot with my anxiety. I now am doing so much better. Having someone to process things with, listen to me without judgement, and help me find coping skills that work for me has been invaluable. It helps having someone who is a third party with no skin in the game so to say be able to hear you out a d get your anxiety under control.
Emily Ballantine
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Rula is amazing
Rula is amazing. It’s convenient and easy to navigate. I found an amazing therapist here who helped me navigated a very scary chapter of my life. Forever grateful!
Kristina Yarmolich
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Scheduling is easy and viewing…
Scheduling is easy and viewing everything on the app is easy and convenient
Marisabel Aguirre-Sims
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Rula and therapist Jenifer has been…
Rula and therapist Jenifer has been great.
Roshan Seresinhe
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That this the best therapy so far and im just getting started I recommend rula
So far it feels like the best therapy I can ask for and my Ms Felicia is very attentive and makes you feel comfortable to open up and talk to her
Ray Moore
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Honestly
Honestly, it was such a great experience! The provider was spot on—super honest and really easy to talk to. I felt totally comfortable with everything, so I'm going for it all. Couldn't have asked for a better conversation!
Mildred Kinder
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Awesome way to do therapy!!
Choosing a provider was super easy. They tell you a little about themselves and explain how the first session will play out. You can choose a male, or female provider among other things, and you can also choose what day/time works best for you. I would recommend to people who want to start therapy as well as to those who are returning to therapy.
Jacky Rh
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I like the easy Access and set up of…
I like the easy Access and set up of the site.
Lamar Gerald Parker
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Seems like a sham
This company charges 150 dollars if we don't show up, but when the health providers blow off our appointments, Rula treats it like a normal occurrence and offers zero reciprocity regarding their no-show fee. So far it seems like a sham and a time waster.
Perry Olander
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Rula is excellent!
Rula is excellent, I’ve done both therapy and psychiatry and actively look forward to the sessions with both. My therapist and I see eye to eye on my goals and she’s able to challenge me in a way other therapists haven’t. Past therapists on other online platforms have felt more like complaining to a friend rather than therapy, where my therapist at rula asks me targeted questions that help me expand on my own experiences and make it really easy to reflect on them. My psychiatrist is also amazing, she listened to my account of how i was feeling as well as reviewing the questionnaires i filled out for both her and my therapist to prepare for the appointment. She gave me multiple options based on my criteria of needs AND wants which is also very different to other doctors. When a medication I tried gave me a poor reaction, I reached out and within an hour she called me to check in and then had an appointment the next day. We switched my medication and I’m feeling so much better, she was very careful about my case and i felt really seen by her. Rula is also just super easy to navigate and is affordable, with insurance I don’t even pay a copay. It has made mental healthcare super accessible to me and has drastically improved my life.
Laney Meierhoefer
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Rula is a great experience
Rula has a great selection of therapists. Both communication and notification are excellent. The whole experience is simple and easy.
Brian
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The Rula platform gets better all the time...
I have been using Rula as a therapist for over 3 years now, and have genuinely appreciated the ongoing improvements to the platform. It continues to get easier and smoother to use, both for my clients and for me, and the most recent upgrades have been game changers for my workload. Thank you, Rula!The support staff is consistently helpful when I send clients directly to them with questions or concerns, and that makes the whole experience feel more supportive and less stressful for everyone.
Ginny Cutler
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Comfortable Connections
Connecting with a mental health professional was simple and being able to see a personal bios was a bonus.
Stina Marie
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It's great having therapy from the comfort of home
It's great having therapy from the comfort of your home with a therapist who is really good and listens. The check inn is very easy and the video connection is always good.
Martha Zimmermann
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I am getting the quality attention I…
I am getting the quality attention I need. Dr. Robinson-Lucero has been a God send and has exceeded all my expectations of what a therapist would be like.
Rideaux Baldwin
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Incompetent billing
Wanted a therapist for my 10 year old autistic child. Rula is an in-network provider with my insurance. Put my insurance information in and great! It’s in -network and it will be a $25 co-pay. Had weekly appts through November and December with $25 copays. All of a sudden I’m hit with $700 in charges from them with NO notice or even statements in the statement section to justify these charges. I contact them and they ask for my insurance and verified that it’s in network and a $25 copay. With NO explanation of the extra charges. I email back - and they say it’s my insurance companies fault. I contact insurance and they say RULA is coding and billing it wrong that is why is why I was charged the full amount. It can be resubmitted and they can get paid. Great - I tell RULA so they can rectify it and they say they did nothing wrong and it’s my insurance companies fault. They have done NOTHING to help rectify this for me and I am out $759 because of them. I would not use them!!!!
tara
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An initial glitch had me very upset but…
An initial glitch had me very upset but the team at Rula worked around the clock to fix the problem and set me up with several appointments with the therapist I had chosen. I found everyone I spoke to be so kind and understanding, no judgement just kindness. I am not used to kindness.
Penzah
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Fast
Fast, easy, affordable
Kasey Fawkes
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Great experience!
I have my own therapist and then my couples therapist. Both of them have been amazing. I feel comfortable being vulnerable with them and they have helped me grow in so many ways.
Denna
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Cite this page
According to TrustPlane, Rula has a 4.7/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/rula-com