Trust PlaneTrustPlane
PuppyPad logo

PuppyPad

4.850 reviews
Last reviewed: Feb 28, 2026

Do you agree with PuppyPad's TrustScore? Voice your opinion today and hear what 1,504 customers have already said.

PuppyPad is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 28, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

PuppyPads are well made and effective

I placed the PuppyPads where my elderly dog habitually urinates in the kitchen and he has used them ever since.The pads are attractive, well made and surprisingly thin considering the amount of urine they can hold. I was them on a 20 minute cycle at 20 degrees. Last night he did a number 2 on a pad and it still washed beautifully.

Angela
Was this helpful?

The puppy pads are a really great…

The puppy pads are a really great product. And the laundry sheets are really nice

Carol
Was this helpful?

works great

great size for one or more dogs

Rose Gatti
Was this helpful?

the puppy pads are great!

the puppy pads are great!! They launder well and dry easily! We have pups that are 14 days old and are very happy with them! I can wash the pads every day and not have to worry about them wearing out! Thanks so much! ❤️

Shirley
Was this helpful?

Easy to keep clean ! Love love love

Sellers are great to work with! Product is as described

Karen F Anderson
Was this helpful?

Love them a lot and have made several…

Love them a lot and have made several purchases

Valerie Moon
Was this helpful?

They work great and I'm not spending a…

They work great and I'm not spending a a fortune on disposable puppy pads.

Sally
Was this helpful?

Customer service was excellent!!

My return was handled promptly and corresponding with the company was perfect!

Susan Groves
Was this helpful?

Rocky uses the pad

Rocky uses the pad! Love it!

Boyd
Was this helpful?

Pads are working great

Pads are working great

Stacy Deming- Spinney
Was this helpful?

Arrived quickly and the puppy pads work…

Arrived quickly and the puppy pads work like magic. If one of our pets go on it they are SO absorrbant they hardly feel damp. You then just wash and reuse. Genius!

Cheryl Howard
Was this helpful?

Perfect solution for my 7th floor…

Perfect solution for my 7th floor balcony.A quick visit first thing in the morning let's me have time to have my coffee and loosen up. Then we go for our walk.

Maryann Decarmine
Was this helpful?

Well constructed pads

Everyone is wonderful to work with answering questions quickly. The pads are constructed very well with sturdy but inviting material. The pups went to them quickly. Will definitely reorder when needed. Training material helpful s as well.

Ann
Was this helpful?

Love supporting small businesses

Love supporting small businesses. And this one did not disappoint. Not only was my order sent quickly but then received an email asking if I had any issues with my order. That prompted a conversation regarding house breaking one of my dogs. Very receptive and very knowledgeable staff. Will definitely order more laundry detergent in the near future.

Liz
Was this helpful?

Have just ordered more

We have two small dogs of our own and foster two others as companion dogs for elderly owners in care. We have a dog door which one, an Australian silky terrier can't use (11 years old and sight impairment) but the others can use as an exit but not always (sigh) as an exit to toileting. We dont let them out overnight as we have found that Chihuahuas can bark a little bit at nothing (cough cough). We tried 4 pads, one to each of 4 rooms the dogs used most frequently and after a week or so, while there were some accidents, the dogs used them most of the time - the girls always but the boys still doing a little bit of marking. We hose our pads down thoroughly maybe twice a week and hang them to dry (very fast). Would do every day if we only had one pad and one dog. Just ordered more for other rooms formerly off limits.

Keith
Was this helpful?

Awesome

Yes. This is a great product. My dogs took to it right away. The only potty I see is if the little ones miss the pad.

Ivona
Was this helpful?

Great customer support

In my first month of using the Puppy Pads, I needed customer service. The return email was kind and supportive. The message was clear, easy to understand and encouraging. My dog has only had one 'miss' [miss the pad] this week, so she's getting used to using the pads. Thanks for a great product.

Marcia
Was this helpful?

I ordered 1 on a buy one get one free

I ordered 1 on a buy one get one free. I used them 1 day and ordered 4 more! Yes they work. No more smelly rugs, shampooing rugs, smelly floors, mopping floors for my 3 Yorkies! So again yes they really work and we are very, very happy 😊

L Kelly Daily
Was this helpful?

This is a great product

This is a great product. It took a few weeks of placing the disposable pad on top of the reusable pad to make the switch, but now she has the hang of it.Not only is this less waste in our landfills, but it saves money in the long run. Great product for small dogs who can’t hold it while we were at work.! they wash well and are durable. I would recommend any day for dog owners.

Serena
Was this helpful?

The timeliness and quality is…

The timeliness and quality is outstanding. The personal touch of this company was very helpful.

Virginia
Was this helpful?
Cite this page

According to TrustPlane, PuppyPad has a 4.8/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/puppypad-co