Great Customer knowledge
Was very easy to work with and so helpful in getting the phone l needed.
Daisy
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Premier Max Tech
4.850 reviews
Last reviewed: Nov 5, 2025Do you agree with Premier Max Tech's TrustScore? Voice your opinion today and hear what 239 customers have already said.
premiermaxtech.comMember since Mar 2026
Premier Max Tech is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed November 5, 2025.
Customer Reviews
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50 reviews
Great experience and wonderful service
This is the 2nd time I ordered from premier/ max and fix. The first time was pretty seamless and a good experience with a great product. The 2nd time wasn’t as smooth, but Brian and customer service were great. They were very responsive and easy to work with and worked quickly to make everything right. Absolutely wonderful experience working with their customer service. I will definitely buy from them again.
Andrew Thomas
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Communication was good
Communication was good, they work to try to get product out to you….. Only problem was I didn’t get iPhone 12 mini purple 64GB so they upgraded me to iPhone 13 mini white 128GB with 25 dollar credit which was nice so I will definitely buy from them again.
Brialynn Jones
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Great experience so far with Premier…
Great experience so far with Premier Max! I highly recommend it!
Alicia Eckhardt
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Customer service is amazing
Customer service is amazing! The replied to me immediately and helped me get my order information.
Andrea Read
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Amazing!
I have ordered from maxandfix multiple times and every single time the products are amazing. Great quality, no issues and the Customer Service is SPECTACULARLY helpful if you need anything. I will be back for more orders for sure!
Patches Jackson
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Great experience fast friendly service
Great experience fast friendly service
D R
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Very helpful when I called ...Explained…
Very helpful when I called ...Explained everything and put my worries at ease.
Gwendlyn L Alston
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I paid for 2 day shipping and I just…
I paid for 2 day shipping and I just got a notification you are just now shipping 3 days later I would respectfully request my 24 dollar shipping fee refunded to me
Calvin Rackley
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Very easy to deal with when my item was…
Very easy to deal with when my item was not available an excellent alternative was sent out fast!!
Anthony Lawson
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Great Service
Brian Barwick customer service was exceptional. Courteous and polite assisted me with my order and I was very pleased with the process.
Linda G
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my MacBook Pro was for a good price and…
my MacBook Pro was for a good price and was described as in the description. I bought the new open box Mac. Anyways my only complaint is how long it took for them to ship off the Mac, but there was holidays and weekends so I understand. I am very happy with my purchases and the customer service is great. You can tell they are real people and good people. <3 Also one thing I would like to add about Max and Fix is they have many payment options and finance options, and that what makes them also a wonderful option for many people. They are also very flexible and friendly.
Jacob Melton
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I ordered the wrong MacBook Air…
I ordered the wrong MacBook Air initially and contacted them to cancel because I didn’t see the one I wanted on the site. The customer service found the one I wanted and expedited shipping with no extra charge! Thank you
Erin
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Great Customer Service…
Even though I ended up canceling my order, Brian at MaxandFix provided excellent customer service. He offered refund and warranty options and was super understanding when I chose to go another route. I really appreciated the professionalism—would definitely consider buying from them in the future!
Jaleesa Lin Bolden
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Good customer service
Good customer service
Dalton Hobbick
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Great customer service
Great customer service
Darryl Frederick
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Seems to be a legit company
Seems to be a legit company. Interest is insane ofcourse but it’s a good option for people repairing their credit. I received my iPhone 15 Pro Max with only one dollar down.
Satisfied Customer
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Trustworthy!
The product was just what I expected and packaged to protect the device. I got the device for a great price and its like brand new.
Mersades Todd
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"I was delighted with the selection and…
"I was delighted with the selection and quality of the products, it exceeded my expectations!", "Customer service was fantastic, they answered all my questions promptly and helped me choose the right iPad and accessories.", "I will be shopping at Maxandfix again, I highly recommend this store!"
D Hill
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MacBook Air arrived in like new…
MacBook Air arrived in like new condition at a great price. I highly recommend them!
Cindi Hagley
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Cite this page
According to TrustPlane, Premier Max Tech has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/premiermaxtech-com