So sorry but wrong color came in.
So sorry but wrong color came in.
Laurie
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PlushRugs
4.550 reviews
Last reviewed: Feb 28, 2026Do you agree with PlushRugs's TrustScore? Voice your opinion today and hear what 582 customers have already said.
plushrugs.comMember since Feb 2026
PlushRugs is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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50 reviews
Plush Customer Service!
Plush Rugs customer service was amazing. I reached out twice. Once via the chat feature and once via email. Both interactions did not feel robotic or generic. Very refreshing.
nycgatita
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Honestly the quality is great premium…
Honestly the quality is great premium material and its soft . Fast shipping with a reasonable price also rolls out easy and well packaged .
Marhia Garner
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Great rug reseller!
Price, good communication, and prompt shipment.
TR
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Rug is deformed
I ordered a very large rug. It came folded in a box. Was this a return? I spent the last hour trying to flatten the stretched areas. I really hope this rug flattens. I spent over a grand and shouldn't have to do this. The rug otherwise is gorgeous. What a shame.
Audra I
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The rugs were exactly as pictured on…
The rugs were exactly as pictured on the website. The website was very user friendly and there were many selections to choose from. Our rugs arrived on time and very carefully packaged to protect from cold and wet weather. Very happy with our purchase and will purchase from them again in the future. Would definitely recommend to anyone looking for area rugs.
Davine
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Lovely rug
The rug is true to its colors online and was priced according to its quality. I love it. Thanks, PlushRugs!
Linda
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Excellent quality!!!
Excellent quality!!!
customer
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Exactly as pictured! Love it
The rug came exactly as pictured and is quite thick! It feels and looks very premium. Very happy!
Alexandra
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Easy ordering process and fast delivery.
Easy ordering process and fast delivery.
Melissa Crawford
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Friendly prompt and efficient
Friendly prompt and efficient
Brooke
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Rug shipped fast and came as expected
Rug shipped fast and came as expected. Rug was good quality and looked like the pictures.
Madison
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Easy online ordering.Rugs are high…
Easy online ordering.Rugs are high quality. Highly recommend Plush Rugs! Rugs were half the price our designer quoted!
Katrinka
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Did not receive, no communication
I placed an order for a beautiful rug but two weeks went by with no shipping information. I emailed the company and they responded that the rug is no longer in stock and they will be refunding my money. I could have ordered it elsewhere but it might be too late since I can't find the same rug in this size anywhere now. Terrible customer service at this company.
Leah
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A+ Experience
I picked this company because of the low price. But, my experience with this company was anything but low! My rug was as described and sent in a VERY timely manner. I found out later that the company is based out of the US which is great; I had previously had a poor experience with a company out of Canada! My experience with this company couldn't have been better and I would not hesitate to shop here again!
Donna Glass
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Customer service is awesome
Customer service is awesome. Great experience.
Marie
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Fast shipping
Fast shipping. The rug is beautiful and high quality.
G.S.
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Excellent experience
The rugs came and were just as advertised. I made an error in the shipping address that was quickly resolved in one simple email
Rick Nicoletti
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Fast delivery
Fast delivery. Gorgeous rug at a great price. Will definitely shop at Plush in the future!
Mary Fish
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Great
It looks great, thanks.
Gabriel
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Cite this page
According to TrustPlane, PlushRugs has a 4.5/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/plushrugs-com