So sorry but wrong color came in.
So sorry but wrong color came in.
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PlushRugs is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed February 28, 2026.
So sorry but wrong color came in.
Plush Rugs customer service was amazing. I reached out twice. Once via the chat feature and once via email. Both interactions did not feel robotic or generic. Very refreshing.
Honestly the quality is great premium material and its soft . Fast shipping with a reasonable price also rolls out easy and well packaged .
Price, good communication, and prompt shipment.
I ordered a very large rug. It came folded in a box. Was this a return? I spent the last hour trying to flatten the stretched areas. I really hope this rug flattens. I spent over a grand and shouldn't have to do this. The rug otherwise is gorgeous. What a shame.
The rugs were exactly as pictured on the website. The website was very user friendly and there were many selections to choose from. Our rugs arrived on time and very carefully packaged to protect from cold and wet weather. Very happy with our purchase and will purchase from them again in the future. Would definitely recommend to anyone looking for area rugs.
The rug is true to its colors online and was priced according to its quality. I love it. Thanks, PlushRugs!
Excellent quality!!!
The rug came exactly as pictured and is quite thick! It feels and looks very premium. Very happy!
Easy ordering process and fast delivery.
Friendly prompt and efficient
Rug shipped fast and came as expected. Rug was good quality and looked like the pictures.
Easy online ordering.Rugs are high quality. Highly recommend Plush Rugs! Rugs were half the price our designer quoted!
I placed an order for a beautiful rug but two weeks went by with no shipping information. I emailed the company and they responded that the rug is no longer in stock and they will be refunding my money. I could have ordered it elsewhere but it might be too late since I can't find the same rug in this size anywhere now. Terrible customer service at this company.
I picked this company because of the low price. But, my experience with this company was anything but low! My rug was as described and sent in a VERY timely manner. I found out later that the company is based out of the US which is great; I had previously had a poor experience with a company out of Canada! My experience with this company couldn't have been better and I would not hesitate to shop here again!
Customer service is awesome. Great experience.
Fast shipping. The rug is beautiful and high quality.
The rugs came and were just as advertised. I made an error in the shipping address that was quickly resolved in one simple email
Fast delivery. Gorgeous rug at a great price. Will definitely shop at Plush in the future!
It looks great, thanks.
According to TrustPlane, PlushRugs has a 4.5/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/plushrugs-com