delayed order and horrible return policy
I placed an order for a faucet, they charged my credit card immediately, and not faucet for over two months. I tried to cancel the order 4 weeks ago, but no return on my payment. the faucet just arrived they said they would take it back as a return with a $200+ restocking fee.
Jill Hecht
The place is a scam
They took my order and payment but I never recieved my items. Attempts to chat with someone there were ignored. Had dispute it with my credit card company. This place is a scam. Stay away.
Jonathan Stark
No Credit on Cancelled Order
I placed an order for kitchen faucets and bathroom sinks, which were on back-order. When they still did not appear long past the estimated shipping date, I had to cancel my order. That was more than 6 weeks ago and my cc account has still not been credited. Numerous phone calls and emails, all promising prompt action by their accounting department. NOTHING!
LAK
They canceled my order but have kept the money
I placed an order for a sink; they assured me 2 were available. Much later, I learned that they could not ship the product. I was promised a refund. Weeks later, it has not arrived. I called them; a woman said she was "submitting" a request to find out the "status." I worry that this is a corrupt company. Beware, customers.
Steven
I placed a simple order in mid-July…
I placed a simple order in mid-July 2025. It has not arrived mid-September 25. I called 2 weeks ago and was assured it would be sent and was stuck at FedEx. They said they would call me back with update. Total silence. Tried to call again, but after wait call is dropped. My order 77051350. I won't be doing business with them again.
John Wilton
I received part of my order
I received part of my order. They actually shipped us two soap dispensers!! We are still waiting on the faucet. I think it’s due at the end of September but I haven’t received any correspondence since the initial purchase months ago. I would Ike to have an idea when to line up that plumber, so I hope to hear from ya all soon!
Elizabeth Mary
Looks Great
Looks Great, Works Great
john piecuch
Arrived before scheduled delivery date…
Arrived before scheduled delivery date , perfectly packed . Still waiting to install in new kitchen , can’t wait. It’s an Architectual wonder
Carol Hardin
Excellent customer service and great…
Excellent customer service and great prices ! Highly recommend!
Rena Parry
Excellent supplier of plumbing parts at discount prices
I needed to replace the cylinders in two Newport Brass faucets. I was unable to find any local supplier, so I contacted both the manufacturer and Plumbing Overstock. Plumbing Overstock had significantly lower prices, and free delivery to boot. There was a slight delay in shipping my order, but I still got the parts a week sooner than the manufacturer's stated two weeks (!). This is a legitimate supplier and I would definitely buy here again.
Jim H.
This company is phenomenal
This company is phenomenal. Personalized service. I wouldn’t go anywhere else
Meir Kroll
I used them because everyone else…
I used them because everyone else couldn't get me what we needed. They helped us get what we needed and at competitive prices. This will be my new first option going forward.
Steve Smith
I couldn’t be happier with my…
I couldn’t be happier with my experience shopping at Plumbing Overstock! Their selection of high-end fixtures is outstanding, and the prices are unbeatable for the quality they offer. The service was top-notch—customer support was incredibly responsive and helped me choose the perfect pieces for my remodel. Shipping was impressively fast, with everything arriving well-packaged and in pristine condition. If you’re looking for premium plumbing fixtures without breaking the bank, Plumbing Overstock is the place to go! Highly recommend!
Roee Yehezkilof
Amazing store and service, loved it so much, we keep going back!!
plumbing Overstock isn't just a plumbing supply store; it's an experience. From the moment you step inside, you're immersed in a world of unparalleled quality and innovation. The showroom is a masterpiece, showcasing the latest in plumbing technology and design. The fixtures are not merely functional; they are works of art.The knowledgeable and courteous staff are always ready to assist, offering expert advice and personalized service. Whether you're a seasoned professional or a DIY enthusiast, you'll find everything you need and more. The store's commitment to excellence is evident in every detail, from the meticulously curated product selection to the impeccable customer service.Plumbing Overstock is the ultimate destination.
Rebecca Adelman
I've been ordering from them for years
I've been ordering from them for years. I develop several properties per year and I find Plumbing Overstock to be the absolute best source for real, OEM products at reduced costs. 5 stars always.
Edo Cohen
Such a pleasure working with them
Such a pleasure working with them. Great customer service. Very professional and items are great quality.
customer
Great-looking and well-made products
Great-looking and well-made products, and at great prices too!
Yehuda Schlussel
I've been personally buying from this…
I've been personally buying from this company for years and have only great experiences. Keep up the great work!
Jonathan
This website is most likely a scam
This website is most likely a scam. They show product as available and then do not ship for over a month.
Alex P
Not overstock inaccurate photos
I ordered what I thought was a complete assembly of a pump soap dispenser for my kitchen counter. This item is a high-end product from Newport Brass so I was looking for a sale. Plumbing Overstock offered the item for a significant discount--or so I thought. It was only after I ordered the item was it apparent that Plumbing Overstock is not really an "overstock" outlet. Rather, I was told that the item needed to be orderd from the manufacturer then shipped to me. This is what is called a drop shipment. So, its very name-"Overstock"-was misleading boarding on deceptive. The order took a very long time to ship and receive. I opened the package and only the pump dispenser itself was shipped. The counter assembly and the plastic soap reservoir was missing. Upon inquiry, I was told that I had ordered the replacement pump dispenser as noted in the title. I informed the company I based my order on the picture displayed which showed the entire unit consisting of the pump dispenser, the countertop assembly and the reservoir. They woud not take ownership for displaying the wrong picture thus misleading the customer. They said my only option was to return and that their would be at least a 25% restocking fee. Acually it was closer to 30%. The refund itself was a long time and I had to follow up several time. So, the website is drop-ship; not overstock. The item photo was incorrect misleading me to order it. The overall time from when the order was first place to receipt of only a partial refund was more than 2 months. Clearly, not customer friendly and I will not order from them again. If I could give a negative star rating, I would. I ordered from a different online vendor and received the correct item within a week.
RAP