Do you agree with Petcerts ESA/PSD Letters's TrustScore? Voice your opinion today and hear what 20 customers have already said.
Petcerts ESA/PSD Letters is an online company. Based on 20 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 18, 2026.
This organization and it's licensed healthcare professionals performed a thorough evaluation of my service dog's training and my need for her. I am so grateful to be working with a company of this caliber, and have the utmost trust in their abilities.
It was very helpful and quick and exactly what I needed.
USER FRIENDLY WEBSITE, very efficient & friendly service, fast results!
I was really impressed by this company's professionalism, quick response, and caring customer service. I think they provide a great service, getting Americans in touch with healthcare providers and keeping us united with our cherished emotional support animals. I highly recommend this company because their support and accessibility sets them apart!
Super easy to use, they were very attentive with the questions I had! The letter came within 36 hours which is amazing. Better price than other websites and legit.
Everyone that I talked to was very nice, responsive and helpful. They even offered to give me a discount on my extra letters after the 1st one, since I needed multiple. Got my letters within a few hours and it was all approved by my landlord without question!
I am extremely satisfied with the service provided by this company. The process for obtaining my PSD paperwork was handled promptly and efficiently. The therapist was thorough and transparent throughout, ensuring that my service dog is properly trained to assist with my condition. Their professionalism and clear communication made the experience straightforward and hassle-free. I will definitely return to them yearly for my renewals. I highly recommend their services and gladly give them 5 stars. ⭐️⭐️⭐️⭐️⭐️
Excellent customer service. Prompt responses.
We had a perfect experience it was all taken care of in such a rush and was done right we loved our experience thank you so much.
Though I was skeptical, PetCerts did an amazing job. They connected my paperwork to a therapist, approved it and sent my letter to me in a span of less than 2 days. An assistant was always there to answer my questions and let me know information on my paperwork. Will definitely return when I need to renew my letter!
I’m so thankful for their outstanding service! Jean Deza guided me through every step of the process with patience and clarity, addressing all my doubts and making everything stress-free. Their professionalism and dedication truly made the experience smooth and enjoyable. I highly recommend their services to anyone in need!
Their ESA letters are priced very fair compared to some other sites. The process was easy, fast and got my dog taken care of! Jeannessy was a pleasure to speak with and overall the whole experience was great!
The best potion for 24 hour ESA
The website can be a little confusing, but the customer service makes up for it! They are very professional and good at their jobs
Never received purchase
I recommend Petcerts. The process was easy and quick. Josh was very efficient, he followed up with me until make sure I completed the process.
Josh's attentiveness was beyond impressive! And the timely manner in which I received my letter was impeccable!
Was quick and easy to get started. Received my certificate very fast.
Petcerts is amazing! Apartments charge an arm and leg with pet fees. Petcerts is such an easy process where you fill out a quick application and connects you with a therapist to receive an emotional support animal certification. Now, I save hundreds of dollars and I can take my pets wherever I go.
Needed an ESA letter for my cat. They were able to get the therapist to approve the letter and emailed it to me pretty quick. Would recommend.
According to TrustPlane, Petcerts ESA/PSD Letters has a 4.7/5 rating based on 20 verified reviews as of April 2026. Source: trustplane.app/company/petcerts-com
