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Peli UK is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 24, 2026.
Unbelievably great service. My PeliCase handle got broken by baggage handlers at an airport so I contacted Peli UK. Sent them a couple of photos, copy of my receipt (11 years old) and three days later I have a replacement handle. I can't thank the Peli team enough.
I've purchased Peli cases for years, and they are unequivocally the best—the strongest and most robust available. They always come with useful documentation. 100% recommended in my book.
Excellent service, I sent an email at night after business hours asking about stock and I received a reply the very first thing when they opened the next day from Deb, I ordered a peli case and it was delivered the next day (Today). Excellent speedy and helpful customer service and fast delivery. Genuinely couldn’t have done anything better because they did everything perfectly. Many thanks and highly recommended, if I need any more cases I will absolutely buy from you again.
Peli make the best cases, nothing really extra needs saying, the quality of Peli cases speaks for itself
Joanne Gill (Sales Co-ordinator) for Peli Products Ltd UK, went a step above customer service offering a 40discount on a case (1030) and inserts (Trekpak), I paid by a bank transfer directly to Peli Products Ltd bank account and gave me a Invoice alongisde. Case is high quality, lightweight and excellent for commuting travels by Train, Bus or flying. Peli Products Ltd is the GOLD STANDARD for cases in the entertainment industry from supplying roadie cases to general crew to supplying cases for sound engineers, lighting techs and various other technicians within the industry. The case is heavy duty meaning I can place my laptop inside, stand on the case and not have it damgaed in anyway. I ordered the Trekpak for more customisation options, case comes with a Card Holder pre-installed allowing you to have the ability of placing a business card or any other form of card within it. (I've not yet tested this). The card holder can be moved to the top of the case or to the side. I'm happy with not just Joanne Excellent customer service but the product itself I ordered: - Small Case to put batteries, other small things inside- Lid Organiser (was advised to buy Heavy Duty Velcro by Joanne)
Very good Very good morning
Today wether is very good
Your company is great
I recently purchased a Peli 1510 protective case from Peli UK and I couldn't be happier with my experience. From start to finish, everything was absolutely brilliant.First, the product quality is outstanding. The protective case arrived in perfect condition and the build quality is exceptional - robust, well-designed, and clearly built to last. The attention to detail is impressive, and it's exactly what I needed for safely storing and transporting my equipment.What really impressed me was the customer service. The team at Peli UK was incredibly helpful and responsive. They answered all my questions promptly and provided great advice on which product would best suit my needs. You can tell they genuinely care about their customers.The delivery was also remarkably fast - I placed my order and it arrived the next working day! Their next-day delivery option is fantastic and saved me significant time. The whole process was seamless.The lifetime guarantee on the product also gives me complete peace of mind. It's clear that Peli stands behind their quality.
Does what it says on the tin
item arrived in good time
Ok ,ok, ok ,ok
As always the Pelican products were first rate.
See my other review — I was so delighted by Peli's customer service that I bought another.
Next day delivery. Fantastic product.
Excellent cases and service
Great product would highly recommend
Another great piece of kit from Peli. My 'go to' for protector cases.
Amazing service as always
no 1 A very good priceno 2 Ease of ordering and setting up Accountno 3 Great Delivery very fast All round excellent
According to TrustPlane, Peli UK has a 4.7/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/peliproducts-co-uk
