Jenna was very helpful today and gave…
Jenna was very helpful today and gave good advice about Gerta 😊. I like talking to Jenna .
Sfrushone
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PawChamp
4.450 reviews
Last reviewed: Feb 28, 2026Do you agree with PawChamp's TrustScore? Voice your opinion today and hear what 16,550 customers have already said.
paw-champ.comMember since Feb 2026
PawChamp is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed February 28, 2026.
Customer Reviews
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Olivia provided great advice
Olivia provided great advice. Thank you.
S A Fraser
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It was my first time using chat experts…
It was my first time using chat experts and was wonderful. Hazel asked about my problem to diagnosis and provide a clear steps for improve with our Freyja's situation. We are going to work on that and come back with a positive feedback hopefully for us.
Kevin Olvera
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Got help immediately with reset PW
Got help immediately with reset PW. Thx
Pat M
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Beware of PawChamp’s billing practices…
Beware of PawChamp’s billing practices and monitor your monthly renewals closely—they are not helpful when it comes to refunds. Their business model seems to rely on customers forgetting about the subscription and auto-renewal.We lost our puppy about a month after signing up and unfortunately forgot to cancel the auto-renewal. When I finally noticed several months later, customer service offered no meaningful help. They said they were “unable” to refund the hundreds of dollars charged, and instead offered 30 free days of service—which is useless since we no longer have a dog.Proceed with caution when signing up, and be sure to cancel promptly if you decide the service isn’t worth the price for the quality of training provided.
Shane Erickson
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Very good understanding of the problem…
Very good understanding of the problem with really good training tips which are very much appreciated
Liz Bailey
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Anna is very attentive
Anna is very attentive. Gave me the advice I needed and requested a follow-up to see how he responds before moving to the next step in the training process. I really like the assistance provided.
petlover.bell
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they are very complete in what we…
they are very complete in what we should or shouldn't do
linda fox
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Resolved!
I found that I had an issue with this company but I contacted their support team. After many emails back and forth expressing my feelings in a loving way, I finally received a surprising one which gave me tons of joy. The issue was resolved. At the end the team made me feel as though I was part of their family... How nice!
Joan
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Personnal advice
The advices given were completely adapted to our way of life.
Helene
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Very nice and convenient way to get…
Very nice and convenient way to get info and it made me feel better.
JJ
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It was the best thing I bought for my…
It was the best thing I bought for my pet. Thank you.
Baily Brenda
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Unhappy that an initial ‘one off’…
Unhappy that an initial ‘one off’ course purchase is registered on PayPal as an introductory Trial Period followed by a Monthly Subscription. I definitely did not sign up for an ongoing subscription and have emailed Paw Champ to cancel this with immediate effect!Just added an extra star as Paw Champ responded immediately and cancelled the ongoing subscription. Still disappointed - also with the trial course which seemed very generic and didn't take into account much of the information provided about my dog.
Janis Paskin
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Very understanding and knowledgeable!!
Very understanding and knowledgeable!!
Alyssa Conard
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It’s ok not great just ok
It’s ok not great just ok
david
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Phoebe
It was great!
ptty_beltran
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I was contacted right away
I was contacted right away. My request was granted and I am confident that when I resume my subscription will enjoy this app and expertise. Thank you for accommodating my pause from the program until I am ready.
tina.powers
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Luna is awesome
Luna is awesome - very clear, gave very doable guidance, provided a link with additional training and super understanding of my pups excitable jumping behavior. I look forward to continue working with her
Jan
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Fast communication and resolution
Fast communication and resolution
Katz
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Very good support and informtion to go…
Very good support and informtion to go fotwrd, I have been given links to sites that address my dogs training . thankyou to those who contacted me.
Diane
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Cite this page
According to TrustPlane, PawChamp has a 4.4/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/paw-champ-com