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OpenLoop Health

4.750 reviews
Last reviewed: Feb 12, 2026

Do you agree with OpenLoop Health's TrustScore? Voice your opinion today and hear what 1,204 customers have already said.

openloophealth.comMember since Mar 2026

OpenLoop Health is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 12, 2026.

Customer Reviews

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I had a great experience with my…

I had a great experience with my Teladoc visit. The appointment was easy to schedule, the provider was on time, attentive, and took the time to listen to my concerns. I received clear guidance and treatment options. It was convenient and efficient.

Alisha Turner
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Was not a waste of time.

Was not a waste of time.

KEVIN JONES
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a terrible company

a terrible company. worked for them for a limited period of time. poor communication. no respect for schedules. chaotic onboarding. sloppy. executives unwilling to help. seems to be run by inexperienced overly tech reliant B school grads flush with too much VC money and not enough commonsense/ humanity.

Daniel Minior
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Michelle I

Michelle I. was thoughtful and efficient with our time. She explained everything in detail and was extremely knowledgable and friendly.

Bryan Schulle
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Greet was knowledgeable and I am excited to try Agile. …

Greet was knowledgeable and explained things well. I’m very excited to have the additional parts of the omedicarion like the NAD and B12. And it’s less expensive than other companies and you get more! I’m excited to try Agile.

mary naegele
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Alot of emails

The REPS are great to talk to and very helpful. I just get soooo many emails about appointments (when I have made appointments) and med refills (when I have refilled meds. It confuses me on whether or not its accurate and should I repeat.

Rachel
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You can talk to a real person

Easier than I thought . The clinician explained the medication and what the next steps were .

Theresa D
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Open Loop Health - Very poor customer service

I've left several messages asking for a leader to contact me regarding my experience with Open Loop Health. I was told a leader would return my call however to date nobody has reached out to me. My original call was on 12/22/25. I've made several calls since. Now I'm being told they have asked the pharmacy who dispensed the medications to reach out to me instead of someone from Open Loop contacting me. All around poor customer service with this company.

Deana Blanco
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The scheduling via app is the most…

The scheduling via app is the most difficult I kept running into issues so I had to email to get an appointment scheduled.Once I spoke with a professional provider it was seemless and easy. So 4 stars for that.

Nele Ofisa
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I had a great enrollment experience

I had a great enrollment experience, and tele-health visit. The process was explained thoroughly as well. The only negative feedback was the number of texts I received prior to my visit. It was ridiculous!

Carolina Girl
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The incessant emails about the coaching…

The incessant emails about the coaching are very annoying. Some of us don’t need coaching. We’ve just switched from another company and know how to use our medication and how to regulate our weight. Please look into not sending those emails when you are told a patient DOES NOT WANT COACHING.

Roberta L Cruse
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Professional.

Professional.. Answered my questions.. Good review.. No judgment

Rebecca
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This was my first time using Tele Health, was very easy to access.

This was my first time using Tele Health

Precious Rigmaiden
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Readers grate

She help me out alot

Kevin Westervelt
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My provider was so nice and really put…

My provider was so nice and really put me at ease with what to look forward to.

Christine R
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SCAM AVOID THIS COMPANY

This company is connected with Admired.com . I requested a televist. I was called by a spam number and someone left a message regarding questions about my request. I immediately called back and was told I was denied. I never once spoke to any doctor, nurse or medical professional. The terms and agreement states you will have a conversation or consultation with a medical professional. THIS IS A SCAM!!!! You put your information in, they charge you $40 and deny you. you never speak to any type of health, professional via a chat or phone or anything.

Kristin Bull
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Provide was sharp

Provide was sharp, thorough thoughtful and pleasant, would highly recommend

Chanay Peterson
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Appointment was on time very fast easy…

Appointment was on time very fast easy immediately got a notification. My prescription was processed

crzygrl hayes
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Easy and thorough

The provider was very thorough reviewing my history and explaining the plan. She answered my questions in detail. Better healthcare than my local "wellness spa." I feel like they actually integrated my care.

A H
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My provider was very caring and…

My provider was very caring and listened to my concerns. She was wonderful!

Brenda Coulthard
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Cite this page

According to TrustPlane, OpenLoop Health has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/openloophealth-com