Driver Never showed up
Very frustrating experience, I sent out quotes for moving a vehicle cross country, I had a set date for a car show and needed to pick up and drop off on specific dates. Onroad said it would be no problem.As the pickup date approached the communication with the agent stopped, I tried to press them for a carrier DOT number and bill of lading but all the owner could give me was excuses or evasive answers.The day the vehicle was supposed to be picked up I called and texted and emailed multiple times, never got an answer, I called their main line multiple times. I finally got a text saying that the carrier they had booked did not want to take my vehicle after all.I called the main line multiple times again no answers. A few days later I get a call that they can pick up the vehicle (its already too late at this point) and I told them to cancel the order that there was no point anymore. They threatened to charge me cancelation fees. I had a lawyer go over the contract and it stated that they cannot charge me fees unless a carrier had been dispatched already. Telling them I had a lawyer made them back offTo make matters even worse, I gave them negative reviews on social media, the owner called me and said he would pay me 50$ if I deleted the reviews. So yeah that is the kind of company you are dealing with here.