Long waiting time
Would not return again unfortunately , ordered food from the app which was very easy to use but food still had not arrived at the table after over an hours wait
Jonathan patterson
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Old Ash Dene
2.76 reviews
Last reviewed: Aug 14, 2025Do you agree with Old Ash Dene's TrustScore? Voice your opinion today and hear what 6 customers have already said.
oldashdenepub.comMember since Mar 2026
Old Ash Dene is an online company. Based on 6 reviews on TrustPlane, it has an average rating of 2.7 out of 5 stars. Last reviewed August 14, 2025.
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6 reviews
Lovely
Lovely, friendly staff especially Rebecca who made us so welcome. Sunday roast and burgers were hot and tasty. Will definitely return
Janice stephenson
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Disappointing Experience
We have been here many times and never had a bad word to say about the place. Tonight all that changed. I had to send my meal back twice because it was stone cold which was very disappointing. Then we're told we could not have a tab due to new policy from head office because folk were leaving without paying. I am afraid we won't be going back here again.
Caroline Waddell
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very good good was great
very good good was great
Jack Mckenna
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Disappointing experience.
I visited The Old Ash Dene my son and two grandsons. The was busy but not overly so, had wait to be served drinks and shortly after had to wait even longer to order food. The four plates were served quite swiftly by a young waiter who was polite and helpful. The children's meals were fine but the two mixed grills were below par and mine proved to raw in part. Strangely the gammon and (I think pork chop) was charred on the outside but raw on the inside. The realisation was reported to the waiter who apologised and offered to replace the two food items. I declined and was aware that he was flustered which did not want. Shortly after the waiter came to the table and made me aware that he had spoken to someone more senior and offered a free pint!I again declined and left the unfinished meal and we vacated with an unfortunate experience that we will share. Shame
John Addison
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Can i thank you for ruining Mothers Day
Can i thank you for ruining Mothers Day. Your food was 100% WORSE than last year and we will not be going back.If you think powdery mash potato and half cooked frozen veg is acceptable then you need to get trained kitchen staff. also luke warm chips and a pile of BBQ pulled pork that just looked like someone had puked on the plate with very little BBQ sauce.As for the Pedigree Pint that tasted as if it had been watered down.We did not even stop for a dessert .Maybe it is time for you to be inspectedI took my mother and father for mother daywe have 1 x Smoked Honey-BBQ Pulled Pork £9.992 x child Mixed Roast (£4.99 each) £9.981 x pint of pedigree (using below voucher) £0.001 x 1/2 pint Orange and Soda1 x pint Orange and lemonade1 x complimentary glass of rose wine for mother day( i never saw the bar tender use the promo code i have for a free pint as he just took the printout and placed it on the work surface behind the bar)I was charged just under £29 for the meal and given no receiptThe food alone was £19.97, so unless the Orange and Soda and Orange and Lemonade is approx £5 each i was over charged along will given below standard food and water down beer.I have sent 2 emails to marstons, but they have just been ignored as no reply.
Niceday
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According to TrustPlane, Old Ash Dene has a 2.7/5 rating based on 6 verified reviews as of April 2026. Source: trustplane.app/company/oldashdenepub-com