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North Florida Roofing

4.450 reviews
Last reviewed: Mar 25, 2022

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www.northfloridaroofing.comMember since Mar 2026

North Florida Roofing is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed March 25, 2022.

Customer Reviews

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Nice team!

Team was approachable and knowledgeable about their business. They gave a lot and option for what's best. We're considering this company on our complete renovation this year.

Angela Martinez
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My significant other and my youngsters…

My significant other and my youngsters are happy that we as a whole realize that you are working in a way that is better than others with your effective and expert courtesy, so please keep it up.

Khosa Fikile
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The only think this company did…

The only think this company did correctly is put on the roof. The office staff and management personnel are awful. They put deep gouges in our driveway from the dumpster. Due to a scheduling error on their part, the dumpster was delivered and taken away before work had been done so when they really started, there was no dumpster so the crew felt it okay to simply start dropping the old roof in the driveway. My husband was picking up nails and shingle pieces for days. I complained to the management and they said they were going to come out talk to us and go over our complaint, which they did, but they did nothing to make it right. Finally, we sold the house this past June and found that when they put the roof on, they failed to make sure the dryer vent was properly attached. It was pushed down into the attic, meaning the dryer had been venting into the attic for months. Terrible company!

Lynette
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Outstanding work

Outstanding work was done be careful of all the nails that need to be picked up afterwards otherwise very professional

Gerard
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Amazing work and amazing customer…

Amazing work and amazing customer service! Already referred people and will continue to do so.

Sheilyn
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A complete mess

The crew that actually did the work (who were from Ohio) was the only bright spot of our experience. Otherwise, it was a complete mess. We never knew who our contact person would be from one week to the next, and getting the job scheduled was a nightmare. Apparently the only person who knew we lived in a 3 story home was the sales guy, so everyone else came unprepared (and unable to get onto our roof). It was bad enough that we gave up before they could schedule the interior work that was part of our quote.

Lorien
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Good experience

Good experience

Tim
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Gutters and nails

Gutter were left full on shingles and nails. Also I step on a nail left in the yard and had to go to the Care spot for a shot.

DJ
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Very professional and committed to good…

Very professional and committed to good quality work.

Charletta
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Great work and honest owner!

Great work and honest owner!

Missy
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Management and customer service was…

Management and customer service was very responsive. However there were issues with billing that took a while to get fixed. There was issues with the crew that came out to perform the work, not that they did a bad job but they put a vent in different area from where they were supposed to be and even when I went up there and showed them where it was supposed to go they still putt it in the wrong place. This is an issue when you hire people that don't speak English very well. Now that place they originally put the vent appears to be leaking.

Jax Beach
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North Florida Roofing recently replaced …

North Florida Roofing recently replaced my roof and did an outstanding job! They were very professional and worked with me through the entire process, including assisting me in filing a claim with my homeowner's insurance company. I would highly recommend them

Richard A Sandoval
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From the beginning of contact with …

From the beginning of contact with North Florida Roofing, has been one deception after another, and after numerous phone calls, and leaving messages, I'm never able to call and speak with anyone. Now, after speaking with "Kelly", I was told that they had a binding contract with me to do the work, and I've only seen representative from them twice. Once to look at home, and second time to conveniently take the check I received and paperwork from adjuster, and never return. The phone call that I did receive was from them having difficulty trying to cash the check and needing more information from me to do so. If this is a professional business, I'd hate to see a bad one.

Aundray Cummings
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Do not use

They did a shabby job over a month ago, and refuse to come out and address the hump in our roof. I would not use them as they do not care if you the customer are happy with the job. Getting them to respond to you is impossible. We've called, but no one answere their phone. If you leave a message no one calls back. We are very disappointed with them.

Cheryl Baumann Collins
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A true professional company.

I thought they were professional both at the office and at the site. Actually finished faster than they thought. Would recommend them in a heartbeat.

Avery l Tucker
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Stellar

I was looking for the right price, good quality and keeping the job site spotless. North Florida Roofing delivered beyond my expectations and I have referred them work already!

Bill Cook
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awesome job

They handled everything better than I could have hoped. I would gladly recommend them to anyone who doesn't want to deal with the insurance hassle. Thanks again guys! Roof looks great!

Reily Reed
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North Florida Roofing

Outstanding, professional, honest company. We were so pleased with the ease of the way North Florida Roofing took care of everything. They followed through with every detail and the staff was in communication with us on the timing and execution and Mark sent pictures while I was at work! I highly recommend North Florida Roofing for your repairs or replacements. They know what they are doing! Glenn and Cindy Robinson Jacksonville, Florida

Cindy Robinson
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Great job done

I am very please with the work done on my roof. Quick, and very respectable workers. I would definitely recommend North Florda Roofing to my family and friends.

Patricia
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Reroofing

I was so happy with my new roof .Thanks North Florida Roofing. Keep up the good work .Kudos to all people in this re roofing. Jesus Gabriel

Jesse Gabriel
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Cite this page

According to TrustPlane, North Florida Roofing has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/northfloridaroofing-com