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NewServerLife is an online company. Based on 24 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed March 4, 2026.
Communication was prompt and detailed. I receivedthe hard drive securely packed. My first experiencewith NewServerLife, and it was worth every 5 star as rated. Thank you for the great service and product.
We got a server from NewServerLife 6 months ago, and honestly, the whole experience was fantastic. It showed up fully assembled, RAID already set up, and it’s been running perfectly from day one — no hiccups at all.I have to give a big shout-out to Alex Stepanovich, who I was in touch with throughout the process. He was super helpful, quick to respond, and really knew his stuff. It made everything so easy and stress-free.On top of that, the price was great — especially compared to buying a brand-new server — so we feel like we got amazing value for the quality and service we received.If you’re looking for reliable hardware and a team that truly takes care of you, I’d absolutely recommend NewServerLife.
I needed two drive cady's to fit a Cisco server & NewServerLife had exactly that, and they beat all other sellers on Ebay by MILES. I would absolutely recommend them as a seller & I would buy again!
Fantastic experience, Sergey was particularly amazing through the whole process and helped me answer and resolve questions.
Our server, paid for in December 2025, was successfully racked and brought online in February 2026. While this timeline was much longer than anticipated, due to both unforeseen hardware issues and stock delays, we believe the experience has highlighted areas where communication and logistics can be significantly improved.We are now pleased to confirm the server is fully operational. We view these initial difficulties as growing pains that, once fully addressed, will ensure a much more robust and reliable service. We are confident that by streamlining their onboarding process and tightening up communication, the overall customer experience will improve. We look forward to a smooth and productive partnership moving forward.
Sergey and NewServerLife have been fantastic to work with—extremely helpful, quick to respond, and very accommodating. They consistently tailor server solutions to fit our exact needs, budget, and timelines.
Had some issues in the beginning but they worked to make it right. Would buy from again.
Every thing I ordered and any issues we quickly addressed and resolved. Second server I have ordered and was up and running within hours. The first server has a simple issue but was resolved with out any question. Very happy customer!
Excellent experience, great pricing, wonderful support and very responsive working with Evgeniy and the NewServerLife team. Server was shipped with very impressive packaging. All components tested successfully and was built to spec. Will use them again in the future.
Great build and kept me up to date on some minor delays.
The team was very responsive through the whole process and the device arrived in perfect condition
Got a great deal on a customized server that was less than comparable servers elsewhere. Server was shipped quickly and had no problems upon receipt. Will definitely use them again.
Quality server good communication and great prices there is nothing negative to say about this product.
Primarily the value, but found out it was the service. After my due diligence on researching the company, I purchased a server with 56 cores, 768gb of ram and space for 16 drives. Plus 3 video cards and 2 10GB nics for ~3,700. We bought another one immediately.But the guys were also quick to answer questions, provided updates and everything went smoothly.So--for a 2 fully customized server, from order to delivery in about a month and great service. I highly recommend these guys.
I ordered a server from New Server Life last December. They where very accommodating and responded to me in a timely manor. I messaged them every day after I ordered the server to see how the testing was going and they responded kindly and kept me informed. The server was packed well when shipped and they followed up to make sure I got it and that everything was working. Recently I had a HDD fail and when I asked about a replacement. They responded right away and agreed to send a replacement drive free of charge. They also added some extras that I needed for free. I highly recommend going to them if you need anything to do with servers and IT Hardware.
I made my first purchase from NewServerLife, a Dell R640. I received it recently, communication was solid during build and shipping, and the server was in perfect working order when I stood it up. Not only that, it was the price price I could find after shopping several competitors. Great experience and highly recommend.
Purchased a server that took longer than expected to ship. While still within the warranty period, I began experiencing SMART errors on multiple drives - a clear early warning sign of impending drive failure.When I contacted support for an RMA, I was told I need to provide iDrac screenshots showing drive failure before they'll process replacements. This policy is problematic for production environments where proactive maintenance is critical. Waiting for complete drive failure before getting replacements puts business operations at risk.Even more frustrating, I offered to purchase replacement drives directly to minimize downtime, and they didn't even respond to that request. This level of unresponsiveness is unacceptable for any business relationship.Additionally, response times from their support team have been consistently slow throughout this process. For the premium price point of this equipment, I expected more responsive service and proactive support policies that understand enterprise needs.The requirement to wait for full drive failure rather than addressing SMART warnings, combined with ignoring reasonable alternative solutions, shows a fundamental lack of understanding of how mission-critical servers operate. The fact that this happened while still under warranty makes it even more disappointing. Would recommend looking elsewhere for enterprise-grade server solutions with more responsive support.
I have ordered 2 servers from New Server Life and both have been excellent. It took a little longer for them to build what I needed, but they made sure the server was done right.
Quality servers at discount prices
Pros: server was put together well, and support was very helpful. Not a bad deal for the price.Cons: took a few weeks to get the server; testing on their end caught potential issues.
According to TrustPlane, NewServerLife has a 4.8/5 rating based on 24 verified reviews as of April 2026. Source: trustplane.app/company/newserverlife-com
