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MyPostcard is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 2.8 out of 5 stars. Last reviewed March 7, 2026.
Card was delivered extremely late, I had ordered an extra large card for my girlfriend for Valentine’s Day, and added rose petals and an eye mask. Once the card finally was delivered (over three weeks late) there was a single rose petal, and the eye mask was smashed and unusable.Very disappointed!
Postcard beautiful but it got delivered to MYSELF rather than the recipient - no idea what went wrong.
my postcard to be delivered to Germany it never got there
Unfortunately, the card I ordered was never delivered to the recipient. Two emails to the company’s listed help address went unanswered. It would be nice if they would at least respond. Edited, 16.02: I eventually heard back from customer service, and she kindly offered to re-send the card, which my recipient happily received.
I’d think twice before ordering here or at least plan a few months in advance.I love the concept of this service, but the lack of shipping transparency is disappointing. I sent postcards to two friends, one in Canada and one in the U.S., who share a birthday. Both cards are now well past their estimated delivery dates, and their birthday's have passed by the time they arrive.I will update this review if the cards are eventually received, and I’ll adjust my rating based on the product quality. However, as of right now, I am severely disappointed in the slow shipping and the unresponsive customer service. Both areas need significant improvement.
I purchased not only a postcard but a photo stand for the card and Christmas chocolate for my 92 year old neighbor for Christmas. I ordered weeks before Christmas and she never received it. It's now January 7th and after multiple emails I still have not received a response. I will have to report this to my credit card for a chargeback. Don't use this company. They aren't reliable. UPDATE: Even after responding to this post, they still ignore my emails.
On December 13, I sent my first postcard. Over the next 10 days, I sent a total of 15 postcards, all to addresses in the United States. According to my understanding of the timeline below, all of the postcards should have been received by now (Dec. 31), yet none have been. I’m on the trip of a lifetime and thought this service would be a fun way to stay in touch with friends and family. Instead it’s turned into an aggravation. I suggest two actions to mitigate the situation:1. Resend each postcard (with expedited delivery service) at no additional cost to me.2. Research what went wrong with the original orders. I need some assurance that the problem will not be repeated in the future. Otherwise, I’d like you to refund the full $100 dollars I paid upfront.
Very easy to upload and so many different options for a personalised calendar. The price is also affordable for a quality provided. Quick delivery was a real bonus
I was not able to type anything in the app. All I could do is use whatever was available in the app. Also the card has not shown up and it shows it shipped 5 days ago! I’m sorry I wasted my money on this app. I don’t recommend using it. Stay away!
I have contacted support multiple times. No one received any postcards that I had sent from Sept 7th to October 6th. I sent postcards daily during this time period. It is now November. I was promised that all recipients who had not received postcards would be sent them. At the time of my initial email, none of my recipients had received any.To date, one recipient received all the previously sent postcards for September in a large bundle, and then received them again. She has yet to receive any postcards sent in October.The second recipient also received a backlog of postcards and is now receiving duplicates. She, too, has not received any October postcards. It is now November.The third recipient never received any postcards and recently passed away. I have 70$ in my account and I requested a refund as this service failed miserably. I have sent in the requested order numbers so often that I currently have them saved in a spreadsheet for ease of access.The reply so far, is that no refund is "possible". I can't think why that would be the case. If they can not, will not and have not held up their end of our transaction, a refund is common sense.PostScript: Erica at MyPostcard emailed me to tell me that they were refunding 35.00. That refund has not shown up on my CC yet. However, I had 70.87$ on the MyPostcard account. The amount on my account was then changed by MyPostcard to 20.87. On my account details, a debit of 50.00$ is noted.In total, I paid 200.00 to MyPostcard, ordered 39 postcards and was (maybe) refunded 35.00. Therefore, the postcards I ordered cost 4.23 each, AND some were never received, and as stated, some will NEVER be received. Here is Erica's response: If you feel this is a mistake, don't hesitate to reply to us again with more details of your payments. Additionally, we truly understand your frustrations regarding the service failures and the complications you faced with the postcard deliveries. Please provide us with any further transaction details or account information so we can investigate this matter thoroughly.How many times do I have to provide details for an account at YOUR business?
Quick, easy and simple to use
What a great idea! Was able to send a postcard to my wife while we were on a trip and it was waiting for her when we returned home. She absolutely loved it.
Easy to use and arrived on time
I could only warn to use this company.It used to be reliable, but I sent 4 postcards in Sept2025, two never reached their recipient, the two others took 2/3 weeks.
Shipping took forever can’t recommend
Fast and easy to send own photos as postcards, no matter the country (for example from Germany to Argentina). Highly recommend it!
Terrible customer service, you sell to everyone but the people in your support team don’t speak English. You send packages without telling the name of the shipping company or the tracking number. My order hasn’t arrived (it’s been over a month) and you just copy and paste the same information in your emails. Never again.
The card was sent from Germany to Luxembourg so delivery was very quick. The quality of the photos is as good as you would expect for a postcard. The price is fair and is a small price to pay for convenience and ability to send one of your own photos!
Terrible support system and no delivery in my order twice after 30 days no refund absolute joke stay away
Great serviceQuick delivery Convenient way how to stay in touch with the family and friends
According to TrustPlane, MyPostcard has a 2.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/mypostcard-com
