great team to manage the loan…
great team to manage the loan applaication
Willial
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myAutoloan.com
3.550 reviews
Last reviewed: Oct 20, 2025Do you agree with myAutoloan.com's TrustScore? Voice your opinion today and hear what 969 customers have already said.
www.myautoloan.comMember since Mar 2026
myAutoloan.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.5 out of 5 stars. Last reviewed October 20, 2025.
Customer Reviews
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50 reviews
Excellent all around experience
Excellent all around experience
customer
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Great representative to guide me along…
Great representative to guide me along the way, the process was a little tedious but ultimately the end goal was acheieved just the way I requested
Anna O
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Pain free experience!
A lot of support from folks online with understanding paperwork, timelines etc. They worked hard to keep stress out of the process. And everyone was so pleasant to work with!
LESLIE VOLLENWEIDER
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I wouldn’t trust this site
I wouldn’t trust this site. I tried filling out an application, and right off the bat, it forced me to enter info that felt unnecessary like requiring the exact car I want, even though I’m just trying to get pre-approved. Then it got worse: both the “Total Sales Price” and “Cash Down Payment” fields say the minimum is $7,999, but even when I entered $8,000, it kept telling me I hadn’t met the minimum and wouldn’t let me move forward.That’s clearly a coding error, and for a site this big and supposedly reputable, it’s unacceptable. It looks like someone just copied and pasted the same validation rule from the total price field into the down payment field without double-checking. Now neither field works properly, and honestly, I can’t trust a company that makes lazy mistakes like that, especially when it comes to financial applications. A minimum down payment shouldn’t even be required at this stage, let alone glitch out and block progress.
Mexi
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Great customer service
As I was using this service, I inadvertently ended up on a separate page with a company called PFI Verify, where I was signed up for a subscription without understanding the page I was on. After writing negative reviews and calling customer service, the CEO of My Auto Loan gave me a call to solve the situation. 5 stars for companies that respond to customers requesting help. I would use this just because of that personalized type of service and accountability. Great company!
Kelly Greene
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All I wanted was to check the rate for…
All I wanted was to check the rate for refinancing, and instead they roped me into a financial health scam service. This place is built on fraud if that is any indication, and they still didn't provide me with a rate.
Nogotta Nomoney
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Easy process with quick turnaround
Easy process with quick turnaround. Very personable and knowledgeable associates.
Andrew
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Beware Doc Fees
The experience was ok.. keep in mind the doc fees and other administrative fees. Mine totaled close to 1K so it was fees I hadn't anticipated on prior.
Customer
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Your representative was awesome
Your representative was awesome, and respectful. Explained everything so I could understand. Got me a great deal and saved me lots of money.. I will recommend you guys to everybody. I know. Thanks.🙏
Miguel Angel Coronel
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Easy people to talk to
Easy people to talk to
customer Keith Munda
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Everything
Everything
customer
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Great experience
Great experience. Pretty smooth and uncomplicated process. I will definitely use them again.
jp
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Complete Satisfaction
My representative, Sameer, was responsive, knowledgeable, and professional. He answered all my questions and made sure that I understood the process. Everything he said that he would do, he delivered. He made my refinance easy, and financially beneficial. I would recommend Auto Approve, and kudos to their customer service. I'm saving money, what more can a pardon ask for? Thank you, Sameer! Thank you, Auto Appove!
Theola Banks
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I thought this service would have 1 Rep…
I thought this service would have 1 Rep call me and provide at least 4 loan offers but instead I had different people calling me that I didnt feel were very professional. They call asking for you to provide the same info that I already provided. I got very annoyed repeating the same questions and felt like I was dealing with indivduals working out of their garage. I felt my personal info had been spread for competition and wasnt safe guarded. Had I known this I would NOT have used this service.
Lisa
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Simple and easy
Simple and easy
customer
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Misleading & negative experience
This “Myautoloan” may be able to assist customers a bit more in refinancing a vehicle than “assisting customers with bad credit” as it claims. They claim that you need a 575 at the least and I know for a fact my credit score is a 585. I applied and appeared to be immediately denied. My debt to income ratio is almost zero so to outright deny does not seem like “helping anybody” I was then asked to input my credit or debit card (not cashapp cards or anything like that) so that they could “verify my ability to repay” reading fine print it charges a 1dollar fee and then after 7 days bills 39.99 then and per month after until it is cancelled. I am not sour not getting approval I am just wondering how the minimal information I was asked could actually lead a self proclaimed company w an “A plus with the BBB and company that strives to help people whom are particularly in my credit pool” lead to a denial with very minimal information provided on my behalf. Even though I did not provide my debit/credit details I was promptly denied in 60 seconds of submission. In my opinion I regret giving my personal information to this company.
Jessica Brantley
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Awesome site
Awesome site, great information and articles. Saved over $2000 on my refinance.
Tina D.
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Another scam!
Another scam!After I filled out this application, which said multiple places that only a soft credit check would be pulled, I noticed an unauthorized hard credit check on my credit report.Turns out that this company collects your information and gives it to other dealers, financiers who can pull hard credit checks on you.Don't waste your time with this company.
Will
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The process should have been simple
The process should have been simple, but not all of the information was given up front and it was delayed significantly enough that I had to apply for an extension. I worked with two separate people, and while one was professional and friendly the other one was completely unresponsive and rude. This team of two also caused confusion as I did not know whether my materials were received, why they needed redundant materials constantly and how they were so slow.
customer
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Cite this page
According to TrustPlane, myAutoloan.com has a 3.5/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/myautoloan-com