Trust PlaneTrustPlane
Mr. Christmas logo

Mr. Christmas

3.950 reviews
Last reviewed: Feb 27, 2026

Do you agree with Mr. Christmas's TrustScore? Voice your opinion today and hear what 690 customers have already said.

mrchristmas.comMember since Feb 2026

Mr. Christmas is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.9 out of 5 stars. Last reviewed February 27, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

Great Music and Light show

After receiving my lights and sounds controller, I tested it out and worked Great. I have an earlier model which still works from 2006 and the newer version comparatively has better symphonic sound and more musical choices. My 2006 model will be used for my back yard.

G Hill
Was this helpful?

High quality items shipped quickly and…

High quality items shipped quickly and packed extremely well.

Richard Myrtle
Was this helpful?

very nice!

nice / pretty

JP
Was this helpful?

Failed Customer Service.

I bought your mechanical spider webs at Halloween. However, one of them broke, I reached out to you guys to see about having it fixed or getting a replacement, and I was told you were out of them. I was offered another product in replacement, however, it never came and nothing ever happened. And I was speaking with Miracle. Your customer service representative who claims she was a supervisor and I would give it time waiting for something to happen and nothing. I finally reached out again. At which point I was given a $130 store credit which I appreciate and thank you. However, I did not appreciate Miracle scolding me and telling me that I did bad by not returning it to HSN. As I explained originally it was past the 30 day return policy of HSN which is why I reached out to you guys. I should never have to be ostracized by a customer service representative for not doing what she told me to do in the correct amount of time, because of this incident I will no longer be purchasing anything from Mr. Christmas anywhere not in stores, not on QVC not on HSN. I will use my store credit, and that will be the last time.I will be purchasing anything from Mr. Christmas

James Beach
Was this helpful?

Delivery was fast

Delivery was fast , the tree was beautiful.

Dale Lattner
Was this helpful?

Got a great item on sale after…

Got a great item on sale after Christmas. Can't wait!

Donna Coleman
Was this helpful?

My daughter loved it

My daughter loved it

Melissa Cortina
Was this helpful?

Wrong item sent

I was sent a silver Christmas tree and I had ordered a gold Christmas tree. Picture clearly shows a gold tree.

Maureen
Was this helpful?

Love Their Products!

We love electric miniatures and Mr. Christmas has some of the best and most fun.

Raymond Gomez
Was this helpful?

Everything was fast and easy to order…

Everything was fast and easy to order and purchase

Esther Cousin
Was this helpful?

My orders don’t arrive as quickly as I…

My orders don’t arrive as quickly as I would like, but they are always in good condition and good working order!

Cynthia Navin
Was this helpful?

Great Find!

Santa in his truck is so well made and even cuter than in the ad. The music and motion add a plus to this cheerful decoration. It arrived promptly.

Linda
Was this helpful?

Beautiful

Beautiful, can't say enough. It has several light patterns and they're all beautiful, even turned off!

Kathleen B
Was this helpful?

I ordered the largest tree offered with…

I ordered the largest tree offered with the old fashion bulbs but what I received were two night light Christmas trees. Big disappointment!

Debra Bruno Doscher
Was this helpful?

Mr Christmas has been great to deal…

Mr Christmas has been great to deal with! Have taken care of us very well!!!Thank you very much!!

Glenn
Was this helpful?

It came fast and it's in beautiful…

It came fast and it's in beautiful shape and I love it. It's just like what my grandmother had when I was growing up. Beautiful.

Janice Laurencot
Was this helpful?

Excellent service

Item received very quickly after the order was placed and received as advertised. Excellent service!!

CH
Was this helpful?

Multiple order cancellations

I had been trying to get a certain carousel for my child. She loves carousels and this was the nicest one I could find. It was sold out. I signed up for text and email notifications for the carousel. It came back in stock twice. I checked out and purchased carousel within 3 minutes of the first text. Several days later, order cancelled. Signed up for notifications again. It came back in stock a second time. I checked out and had confirmation email within one minute of receiving text. Order cancelled again several days later. Emailed support and there was nothing they could do for me. Disappointing experience.

Anonymous
Was this helpful?

SO VERY HAPPY WITH THIS TREE!

SO VERY HAPPY WITH THIS TREE!! I’m keeping it up all year and changing colors to fit ea month!!

Ann Bates
Was this helpful?

Your customer service is…

Your customer service is atrocious..tell them to stop lieing to customers..

Frank Pan
Was this helpful?
Cite this page

According to TrustPlane, Mr. Christmas has a 3.9/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/mrchristmas-com