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Massage Chair Heaven is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 27, 2026.
Call this store to ask questions about types of chairs models and when the sales guy found out I was asking about chairs in general instead of even trying to explain that the chairs were discontinued and maybe convince me to purchase one from them he was rude and said he couldn’t answer questions about chairs being sold at big box retailer.
Top-notch company that looks out for its customers. They went above and beyond for a chair issue I had (no fault of their own). Stayed with me every step of the way, and resolved it like no other business would normally do so.10/10. Will be happy to do business again with them in the future. Thanks, Sophie/Yunior!
Great, great chair and a couple of minor kinks were resolved by unmatched support
If you are thinking about buying a massage chair, def make sure you talk to/visit Yunior at Massage chair heaven before you do. We visited 4 other stores and there are a couple of key reasons why we decided to purchase with Yunior above everyone else. 1) Yunior knows his stuff. Guy eats, breathes, sleeps, and will just give you the honest take on the industry and inventory he has and doesnt have..2) You dont feel like you are being sold when you go to massage chair heaven. Other places, feels like you are dealing with used car salesmen. 3) Response time - you have a question... try messaging other massage chair retailers. Takes days maybe week to get a response back? Try Yunior... the guy responds back in minutes sometimes at crazy hours... dont know how he does it. 4) Excellent experience from demoing products, questions, to getting it installed. We just got our chair today and couldnt be happier. Thanks Yunior! Appreciate all your help!
Setup was a breeze
Their customer service and support are TOP notch!! I am extremely impressed with how quickly they responded to my questions and the support they gave was next level. Now we can't wait for our massage chair to come in!
Easy to work with. Delivery and setup was on time no issues and product is great!
We have been completely satisfied with all of the support we have received from the team at Massage Chair Haven. Delivery of our chair was perfect and my wife loves the Osaki qua;it’s. Thanks to Yunior and his team!
Good experience
Very helpful and patient during the sales process. Install went very well!
It’s a nice chair
We are very satisfied with the white glove service, pricing, and quick professional sale of our purchase. Thank you!
Massage Chair Heaven made relaxing at home feel next-level. The chair I got was comfortable, powerful, and easy to set up. It's a spot for anyone wanting a little spa experience without leaving the house.
Company kept me informed every step of the way; delivery was on time; drivers/chair assemblers were courteous & PROFESSIONAL; installation was flawless & cleanup was complete.
What makes my experience great is the chair it's self.In the evening i can find pain relief and relaxation andthat's why I bought the chair!!!
Beautiful chair that is easy to clean. Heater and speakers work well. Good support service.
Yunior made the experience outstanding! We used the "out of staters" program for additional discount, coming in from Indianapolis. Yunior picked us up at the airport, spend very focused time with us and delivered us to our hotel for a continued short vacation. Yunior is truly a remarkable person. Extremely personable and hospitable. He definitely went the extra mile. We were able to take as much time as we wanted sampling the many chairs he has on the floor. This was a huge benefit.The white glove delivery guys got confused with a misleading instruction and diagram in the assembly booklet. I texted Yunior and he FaceTimed us and with the camera gave us the correct instructions that were not presented in the original manual. This was a huge service from him after the sale. We would have been dead in the water without him.Highly recommend Massage Chair Heaven!!
I was skeptical to buy an item that I had not tried before. I had been in a couple of massage chairs before, but I read about many chairs before my purchase of the Osaki OP-Kairos 4D LT. It is a great chair. Great personal customer service from massage chair heaven too. However, I am in my late 60s, and I opted for white glove delivery and setup. That part did not go so well. Two men came with a single dolly. The three stairs into my house ended up dumping and rolling my chair into the yard. No apologies given. Of the two men, only one spoke English and the other one, not so good at English either. They needed the instructions as I would have too. I provided them a flashlight, but the chair had its own screwdriver tool. Some smaller trash was also left behind. My chair did not come with a back pad for easier roller comfort, but massagechairheaven, shipped one out to me when I inquired. FOC too. Great helpers. The chair comes with instruction manual, but it leaves questions in certain areas. Voice interface is nice, but the Bluetooth speakers could be a bit better. Overall. my chair and I are great buddies! A week later, i bought a similar model for a friend who needs the health benefits more than I.
A good massage chair. Delivery and set up was good. Overall I am satisfied. 👍
Yunior is amazing! Great experience.
According to TrustPlane, Massage Chair Heaven has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/massagechairheaven-com
