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Mapo Tapo

4.750 reviews
Last reviewed: Feb 26, 2026

Do you agree with Mapo Tapo's TrustScore? Voice your opinion today and hear what 451 customers have already said.

mapotapo.comMember since Mar 2026

Mapo Tapo is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 26, 2026.

Customer Reviews

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Awesome trip

Awesome trip! Six days of the perfect routine: ski, onsen, incredible food, sleep and repeat.A big thank you to everyone who made it so special, and especially to our guide Lorenzo. Such a great person with amazing knowledge. we learned something new every single day!Can’t wait to be back!

Cristian
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Amazing trip with a great guide!

The trip was really well organized, with a great guide and amazing accomodation.You almost not have to think about anything, the pick up and drop off was smooth, and during the week we had amazing breakfast, backcountry excursion every day, onsen and dinner at home or out depending on the group preference.

Caterina
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We had an amazing experience

We had an amazing experience, largely because of Lorenzo Daddario, the Italian Dolomite guide that Mapo Tapo provided us. He’s incredibly attentive to everyone, guiding us to the best backcountry routes, always considering the daily weather and snow conditions. With his extensive local knowledge, he always selects the best uphill and descent lines to enjoy the most untouched snow, tailoring them to the physical and technical abilities of the entire group.We always followed Lorenzo’s advice to wrap up our ski day with a visit to the local “onsen,” the thermal bath that rejuvenates us. Lorenzo also took care of us in other ways, such as transporting us around in the van, suggesting how to plan our evenings, dinners, and breakfasts, where he was also the head chef.The Orchards Niseko Lodge finally met our specific desire.The week’s weather allowed us to bring everyone together for a truly five-star experience.

Emilio Chiolerio
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Fantastic Trip to Morocco

Guides were great for specially Lahcin who was with us both on Mt Toubkal and on our trip to the desert. He was conscientious about our time and safety yet patient as we explored. Our other guide on the mountain Muhammad was also patient and helpful. Both did a great job. The hike up Toubkal was tough but the summit experience was incredible. The drive to the Sahara was long but seeing and spending a night in the desert was worth it. Great trip.

Daniel
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Great!

We had an amazing experience thanks to our guide Lorenzo!

Cecilia
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I had an amazing time touring in Japan

I had an amazing time touring in Japan with Lorenzo. Mapo Tapo made everything easy and that made the experience even better. Lorenzo is an amazing guide! He is very knowledgeable, energetic and kind. I would recommend him and Mapo Tapo anytime and will be looking to do another trip with them again.

Kavdi
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Awesome trip to Hokkaido

Lorenzo the guide was awesome, we did great tour, planning was great and communication was easy. Also MapoTapo was really accomodating

Antoine
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Japan ski trip

Amazing trip! The guide, the lodge, the snow, the location and a crazy team of friends

Elena
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Excellent first international hiking trip

I learned about Mapo Tapo from a friend back home in the US and was a bit hesitant because I never booked a hiking tour group before. Mapo tapo takes care of everything behind the scenes so you can just show up, settle in to the hotels, and start exploring the towns on arrival. They connect you with local guides who are friendly, knowledgeable about local nature and wildlife, and fun to talk to during the whole trip. When we met the guide at El Chaltén, we were also able to change our day 5 hike as a group, so the whole trip felt really flexible and accommodating. We had plenty of time after the hikes each day to explore on our own as well. I would be more than happy to book my next hiking trip with mapo tapo next year!

Andres
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Mapo Tapo is a game changer for…

Mapo Tapo is a game changer for climbers, intuitive, feature packed, and built by people who get the sport

Alvin H.
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Amazing experience with great guides…

Amazing experience with great guides and planning! Everything was so easy and taken care of :)

Sabrina Bloedorn
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no refunds for trips that need to be cancelled even 6 months in advance

I just want to write this review in case it helps other people, but this company does not offer refunds at all even if you just put a deposit down less than a month ago, and even if your trip is 1/2 year away still. They only offer "credit" which is not helpful if you need to cancel a trip for economic reasons, like loss of a job or other financial burdens like bills or whatever might come up. I have never worked with a company with such a bad refund policy. Go with intrepid travel, evotrip or some other company if you want to be able to cancel should something come up.

Katherine Scheulen
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Great Trek!

Had an amazing Everest Base Camp trek! Our main guide, Kush, was fantastic, super knowledgeable and kept everything running smoothly. It’s not an easy journey to get there, but that’s the point, to be challenged - the whole team was professional, friendly, (and hilarious) and got us safely to the camp and back. The whole experience was mind blowing and life changing - I will never forget it. Highly recommend!

ANDRE
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Amazing experience through and through

The trek was incredibly beautiful and our team lead by Kush kept our spirits high the entire time. From the first day they made sure our bags got to our accommodations before we did and that anything anyone from the crew needed like water, first aid, medications, etc. it was provided with speed.Thank you to Kush, the guides, and the supporting staff for an incredible experience up to Everest basecamp!

Dan McMullin
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BUCKET LIST TRIP TO EVEREST BASECAMP!

From start to finish, everything was incredibly well organized, but what truly made this trip special was the people. The team on the ground was absolutely amazing—supportive, professional, and always positive, even on the tougher days.A huge shoutout to Kush, who was simply incredible throughout the entire journey. His leadership, kindness, knowledge of the mountains, and constant encouragement made a massive difference. You could truly feel how much he cares about every single person in the group.I couldn’t recommend Freedom Adventure more for anyone dreaming of experiencing the Himalayas in the best possible way!

Damien Abad
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Unforgettable trek

A once in a lifetime adventure!! I have to give my gratitude towards the freedom adventures team that made this happen. They went above and beyond my expectations from both the guides and our porters. Our main guide Kush was funny, knowledgeable and very confident in guiding us through all obstacles. He is a true professional and incredibly attentive. Kush has a deep and personal knowledge with the mountains, local culture and daily life in the khumbu region. Tashi, Nabin, and Asman really made our experience special. They helped us each morning and night to prepare, or any time we needed it (which was a lot) and they truly exceeded my expectations. Beyond being excellent guides, they were wonderful and inspiring humans.Overall, this was an unforgettable trip all made possible by an amazing team. I would recommend them in a heart beat. Thank you!!

Taylor
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November EBC Trek

Spent the end of November/start of December doing the EBC trek with Kush and his incredible team of assistant guides and support staff. Could not have asked for a better experience!

Taylor M
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Amazing experience guides are all…

Amazing experience guides are all incredible and make sure you have the safest and best time! Truly was an amazing but challenging experience! Kush and his team are the best!

Mitchell Williams
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Book with confidence

Fully helpful with high standard trips.

Ian
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It was super easy to book the trip

It was super easy to book the trip. I would have preferred a bit more communication from the Mapo team and coordination with the lead ambassador prior to the trip in order to get to know the group and ask questions in advance. The team on location did a good job of answering once we arrived.

Rachael
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According to TrustPlane, Mapo Tapo has a 4.7/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/mapotapo-com