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maantaoutdoor.com is an online company. Based on 33 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed September 17, 2025.
I provided the dimension and they proceeded to "adjust" and shrink further then they admitted in an email and now i am stuck with a piece of fabric that is completely useless. They protect themselves from accountability. Their response was we reduce by 12" but during the order process they reduced it 24" and then 5% more. Since i didn't catch their error I'm now on the hook. BAD EXPERIENCE - BAD CUSTOMER SERVICE.
To me, this product looks really cheap. It is also very expensive, and it isn't worth the money I paid. I have followed all the instructions and watched plenty of videos to try and make this product look like the nice, elegant pictures you see on the website, but it looks raggedy. No matter how much I try and tighten it, it sags. My custom shade sail can't be returned and I figured it couldn't be, but this product was a disaster, and I am very disappointed. I am not happy at all, and I do not recommend this company or products.
Easy website to specify and order products. Purchased 5 custom roller reef shades. They arrived less than a week after ordering, which was amazing in itself. The shades are constructed well and of high quality. Relatively easy to assemble and install.
I was impressed with the product support during the design process, and follow up in shipping and tracking delivery. The products themselves are very well made, precision fitted and durable materials. I was initially concerned about the cost, but definitely got what I paid for.
Delivery kept being delayed (3times) from when we were emailed it would arrive, so was difficult to plan for our contractor to arrive. Also, ordered more of the “glue” that is supposed to mix itself when installing the screws. It also was late in arriving and one of the tubes did not mix itself. It was a mess for the contractor who had to get it all out and stir it then push it into the hole.
High quality sun shade. Fast shipping. We are happy with our purchase.
I was looking for a quality sun sail and I found it with Maanta. Anna was great as she walked me thru the design, install and final adjustments. If you want a product that is quality and looks great then Maanta is it. The ability to tweak out any dips/slack is awesome and I was unaware until the final install. I suggest a little graph paper and reading their install guides.
This is the third time I've ordered a Shade Sail from Maanta and continue to be happy with the service. The product is great and the service is exceptional. There was an issue with one of my sails (a blemish in the canvas), I opened a service request (w/photos) and they made a brand new sail and shipped it out to me immediately. I would not hesitate to buy another Maanta Sail!
The Maanta Patio Shade I ordered arrived as promised and lived up to its reputation for quality. It was easy to install and performs wonderfully.I opted for the manual crank for raising and lowering the shade. It works fine, but the gearing ratio is too low. To drop the shade to the height I need it in the afternoon, it has to extend to half it's length, which is about 55 inches. It takes FOREVER to lower and later raise it.Thank you,Frank Stinga
Everything turned out great! These are good quality roller shades. All the dimensions were perfect. The shipping was fast despite coming from overseas.ThanksMike
Shipping was quick and responsible. Welll packed and no missing partsAssembly was challenging because directions were unclear at times. Mission accomplished and I feel confident that customer service would have been responsive to any questions as they had been throughout the process. Assembly has been interrupted by travel and I look forward to completing the project on my return. I kook forward to seeing Maistra in all its glory on our beach and operating this beautifully designed Italian masterpiece.
I've never had quite such bad customer service as I've had from Maanta. I purchased a custom Reef Roll for over ONE THOUSAND DOLLARS from this company and the follow up has been such a joke. They did not reply to any inquires for over a week and when they did just flat out refused to offer a return. The product was badly damaged in transit, as evidenced by photos I sent, and I was unable to mount it. The instructions were also comedically bad to the point where I wanted to scream. And I am an avid DIYer! avoid this company at all costs. You might think you can't get a motorized shade elsewhere but I beg you to find something else.
Terrible customer service, they were extremely rude when I was asking about shipping as well as a Black Friday discount that was offered literally one day after my order. Also, the product was low quality. I have sent 4 emails asking for a return shipping label so I can return my product, and they are ignoring all my emails. Mario Z who is their customer service rep actually stated in an email "I really do not see a reason to complain". You trust these guys with giving you any after service on their product?
A very poor experienceThe order was not even close to the measurements supplied to Maanta. I contacted Maanta and they responded telling me that "The fabric is 4 3/8 inch narrower than the overall width of the structure." They have yet to respond to my emails for credit. One panel ordered was supposed to be 80" wide and arrived 60" wide. An extremely poor experience.
I have 2 reef rollers. The first one arrived right on schedule and the second arrived 3 days early(both sent to CA). So shipping from Italy was excellent. I bought these because I had quality issues with the big box store offerings. The Manta shades are great quality.The slight improvements that should be made are:1) screwing the fabric down into the elastic cord at the ends of the fabric is frustrating since cord just rotates so you have to fuss a lot to get the screws in.2) the wire cable attachment to the brackets should be revised with a ferrule at one end at least.3)the width of shade plus brackets does not account for the nuts required to fasten the shade to the brackets. For between post installations this could cause a problem.
Excellent quality! The shade exceeded my expectations. It is very well constructed and I will be enjoying it for years to come. Thank you.
Reall fast service. Fantastic product. Finest quality. Great customer service.
I had the same issue as Joe and had to expand and re-tap the holes between the aluminum sleeve and steel core (alusimple 75). I thought I was losing my mind. Glad my experience was confirmed. Otherwise a really nice product
I love the quality of the shade sail poles. The ability to adjust the shade sail at any height is a great feature! These poles are very well made and hold the tension of my 12' x 16' shade sail with ease. The only issue I had was when I tried to install the set screws from the exterior of the poles to the inner structural (rectangular) poles. The holes on the upper exterior poles were misaligned and I had to expand the holes and tap the holes to get everything to line up. My guess is that the calibration for the hole drilling at the factory was out of adjustment. Regards, Joe Stambaugh, Taneytown, Maryland, USA.
Terrible experience. We ordered 6 shades for a parklet that we built a client on 6/26, we received 6 of 5 units on 7/5. Despite lots of communication with Maanta, we still don't have our 6th shade. They don't actually have stateside support, so talking to somehow has a limited window where we are awake and their phone is staffed. Their customer service while responsive, is defensive and unhelpful. We still haven't received our product and they act they are doing us a favor to look into it. They have created timelines, which they then miss.The product is also terrible. They can make custom widths, by adding pieces of extrusion the length of their box together up to your desired size. Each joint has a splice of another extrusion, these just float inside the outside extrusion, so if you move the assembly out of horizontal, all the splices slide to the low end (which can only be adjusted by taking it apart again. Given that to install these you have to put them at an angle, all the splices end up at one end. The joints without the splice arent strong enough, and they bend under tension. We had to take them down, take them back apart, and silicone all the splices in place before re-assembling, and re-installing. We ordered these with both the hook hold downs, and the wire guides, and neither method is satisfactory. Our use is in a mildly windy environment, and the weighted bars are at head height for a seated customer. The weighted bars with hooks moved around so much we didn't feel like we could risk leaving them down without the wind blowing them free, and this heavy metal bar either blowing into the street and hitting a car, or smacking someone inside the parklet in the face. We tried the wire guides. These are designed so that the bottom bar rides up and down on a cable. The nuts on the top hardware dont align with the mounts on the bottom bar, so they cant be installed vertically, they need slack, or else they wont go all they way up. This leaves them loose and unsightly. The cables fasten into 1/2" square steel blocks with a simple set screw, which will definitely fail The anchors in the metal bar are held in with tiny screws that thread into 1/8" vinyl piping in the vinyl shade itself, again, totally unacceptable to hold the ejointtogtehr. These are tragically conceived details that will blow apart and lead to someone getting hurt. There are more details that dont work. Ultimately we decided with our client to simply screw the bottom bars down to the wall so that they don't become projectiles and kill someone. We are looking for another solution and these will be thrown out. A supreme waste of time and money, absolute garbage product and company.
According to TrustPlane, maantaoutdoor.com has a 4.0/5 rating based on 33 verified reviews as of April 2026. Source: trustplane.app/company/maantaoutdoor-com
