Excellent customer service
Excellent customer service, they sent me a brand new pair for free when mine had a problem!
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Lux Sports is an online company. Based on 12 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 24, 2026.
Excellent customer service, they sent me a brand new pair for free when mine had a problem!
I've had a great experience I started this whole ordeal thinking I was getting a hold of Lux player customer support turns out it was lux Sports and after several back and forth emails it felt like I had made friends in your department and ended up buying socks. The socks were delivered made it all the way to my house then the post delivery person turned around and sent back to sender. I emailed you guys again and right away you put a different pair of socks in route to me through a different service. I have received those socks and I must say I'm pretty impressed. I truly like my performance grip cleat socks. Thank you
These socks do what they are supposed to do. The price is excellent considering how much more I used to pay for a different brand.
Great product...both sons prefer their grip socks for both basketball and soccer. Plus absolute excellent responsive customer service!
Great product that is made with excellent quality and durable materials. Highly recommend for both soccer players and other sports such as pickleball.
Lux socks showed up early. Put them to work right away refreeing college women's basketball. Felt like I was running on air.
Although my order was partially incorrect, the great communication from the Lux team helped it all get sorted. Top quality and top communication is why I’m proud to be a LUX Sports Ambassador.
The customer service is OUTSTANDING, kind and patient. I was helped every step of the way. Package arrived safely with no problems!
Fast, and accurate shipping. I’ve yet to have an issue with ordering from Lux and my players love using their products.
Excellent company
Used these socks for years and only very rarely have to replace. Brilliant sock for playing football in, cant recommend enough. Company very good to deal with too.
Bought their match ball late 2021 which performed very well.The lifetime warranty/guarantee is official [within reason].The response time is swift & efficient.The customer support is second to none.Recently purchased their 2.0 grip socks which I can confide try say is absolutely brilliant!Definitely worthy of recognition & recommendation!
According to TrustPlane, Lux Sports has a 4.9/5 rating based on 12 verified reviews as of March 2026. Source: trustplane.app/company/luxsports-co