Order cancelled due to area of…
Order cancelled due to area of delivery.If a town or area is not able to be delivered to, an order should not be able to complete during the online checkout process. I received a text the day of delivery advising order had been cancelled and refunded... which is fine, but also set back the delivery.
Samantha
Apparently you don’t deliver in this…
Apparently you don’t deliver in this zip code although several florists are listed online.
William Glass
Very disappointed with the final outcome,
Very disappointed with the final product. I has chosen an all lavendar (final cost over $90.) and I was told,"The flowers you chose were not available, we'd like to make a Designer's Choice arrangement of equal value instead, may we do that?I asked, could you tell me what flowers you'd be using in place of.Answer, The floral designer will make something they feel is appropriate using the fresh seasonal flowers that are available, filled to an equal value.I asked please send me a photo of finished product. Florist One Customer Service responded: We are happy to request a picture but cannot guarantee one.I did not get one. I did respond that is important to have lavender in th arrangement please. They responded; We will request lavender.Next I received a text that order had been delivered.My friend sent me a overhead photo! It had (6) roses & wax flowers (pink) but a very sad looking arrangement. Not a tight arrangement, or lush. Almost rushed looking. Wish I could add a attachemnt for you to see along with the orginal online photo, it was a front shot with 6 roses, looking full and lush. Sure you can see what I ordered in the first place. Not a happy girl.
Patricia Minniear
The website was very easy to use and I…
The website was very easy to use and I was extremely happy with the flower delivery. My granddaughter loved them…
Linda Murphy
On time delivery with short notice
On time delivery with short notice, thank you!
Lawrence Hanneke
Flowers never arrived!
Flowers never arrived!
Nancy Jackson
You tried
You tried. But were not able to get flowers to my sick husband in the hospital for Christmas. He is in an other state. Maybe later I can try again.
BJ
Poor communication, late or no delivery
I ordered the flowers on 12/26 for delivery on 12/27. On 12/27 I got an email (not a phone call or text) by the time I read the email and learned that I was to call a phone # to discuss a substitution (I had auth'd a substitution on the orig order), your office was closed. Will flowers be delivered late on 12/28? I hope so!
ABC
They sure pulled me outta the doghouse with this save lol
On time delivery excellent customer service and she loved em!
Clayton Edenburn
On the day of expected delivery you…
On the day of expected delivery you informed me that you are not able to deliver!
reza khaladj
She loved them
She loved them! Thank you. The website was easy to use and i was skeptical on of it would get there but sure enough it got there! Thanks again.
R. Conley
My mom was thrilled with the Christmas…
My mom was thrilled with the Christmas centerpiece and the enclosed card. Well worth the money.
Deborah Peschen
They corrected my mistake
I inadvertently listed another hospital that she had been at previously as the place for this delivery. They recognized my mistake and worked to make sure the flowers were delivered to the correct destination. My Aunt (the patient) sent a picture of the bouquet (she is in Wi. and I am in NC). They were beautiful. Thank you.
James Erdman
Poor communication.
I asked the representative to find someone who can access the military base as the recipient works on base. The rep said they would find a florist who has base access. The florist called me last minute and asked me if the recipient could come to the the gate because they did not have access. This is. It what I wanted. Poor communication
seral altidor
Unreliable!!
I placed an order at 10 AM for a very important delivery that day. I was informed at 3 PM that they could not fulfill this order. It was too late to do any other delivery service. They offered me a refund, but that was it.
Kelly
Quick response once order was…
Quick response once order was submitted!Notifications about delivery and what time that happens
Danny Davis
The picture has a balloon and it wasn’t…
The picture has a balloon and it wasn’t delivered with the flowers.
Rebeca Perez
For the notifying of not finding the…
For the notifying of not finding the persons name at the hospital and helping me to quickly figure this matter out.. then getting the flowers there in a timely manner. Thank you! Becky Svea
Becky Svea
Order was cancelled by your company
Order was cancelled by your company
Lori Bureman
Not Happy With Service
After ordering, a day later I receive an email unable to deliver. At that point, I was asked to provide an address for the delivery, just to get another email, unable to deliver.
Terry