Ease of ordering
Ease of ordering
BOBBY Buchanan
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Lifesmart Outlet
4.850 reviews
Last reviewed: Feb 22, 2026Do you agree with Lifesmart Outlet's TrustScore? Voice your opinion today and hear what 329 customers have already said.
lifesmartoutlet.comMember since Mar 2026
Lifesmart Outlet is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 22, 2026.
Customer Reviews
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50 reviews
The salesman was well informed with my…
The salesman was well informed with my hot tub and problem
Robert Henderson
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N/A .
Good order process. I just hope the delivery is as seamless
Patricia Oosterveen
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Great advice through the chat
Great advice through the chat! Easy purchase
Cindy G
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LS550 Plus, hot tub
Fast shipping and easy setup. No hassle purchase. Great value!
John M
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Daniel helped me place my order when…
Daniel helped me place my order when the website wouldn't accept my address for some reason. Very nice man.
Susan Blanton
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After extensive research, we are very happy with our choice of a Lifesmart hot tub
We spent weeks researching hot tubs/spas from low end to very high end. Cost was a pretty big factor in our decision, but so was getting one powerful enough. We sorted through a lot of them at stores and online. Online would be delivered to our curb with us required to install/setup it up and local store bought ones were turnkey with the store doing the install/setup. We considered many options; weight, with one pump or two pumps, with ozonator or without ozonator, friction heater versus regular heater, lounger or without lounger, 110v versus 220v, and service before the sale and service after the sale. We bought the Leganza and wow, is it powerful! It shipped very quickly and was delivered quickly. We had to hire some people to help get it down six steps (cushioned it and slid it down on a sheet of plywood) but once down and on furniture dollies, it was pretty easy to move it into place. We went with 220v and although there was an expense having it professionally wired, we made the right decision. If we turn up the heat while in it without the cover, the temperature continues to go up. And, you can have the heater on while the pumps are running, which is a huge bonus. We set the temperature back to 90 degrees when we get out, and 24 hours later, the temperature is still around 94 or 95 degrees. The entire thing is foam insulated and the cover is thick. As far as online shopping, they have people who answer their phones and will answer questions. They have extensive information available on their website from pre-delivery instructions to setting up and maintaining the chemicals. We are three weeks in and so far are very pleased and know we made the right decision. Having one delivered and requiring you to move it and set it up may not be for everyone, but it worked for us. This one with the cover and shipping pallet was maybe 525 pounds I believe. We also beefed up the portion of the deck this went on. A standard deck (at least not ours) would not be able to hold the weight of the spa, the water, and max people in it combined. We estimated about 4000 lbs. These are not smooth like the acrylic ones but seem to be about indestructible to us. Setup was pretty easy. Hope this helps.
Scott J
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Called the 800 number
Called the 800 number — answered by a live person … within a minute she has my past purchase history. I confirmed what I needed to maintain my hot tub … and THANK YOU for excellent/ respectful service.AND THEN I went on-line and bought from the website — ALL GOOD !
Robert Shaw
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Ready to Enjoy!
Great pruduct, great people, great price.
Kirk Schneider
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Lifesmart 2-Person Hot Tub…
I’ve had the Lifesmart 2-Person Hot Tub for about 4 months now, including during sub-zero weather, and overall I’m really happy with it.It’s the perfect size for one to two people and fits great in the corner of my patio. It holds temperature extremely well (even in freezing temps), and the cover is very sturdy and well-made. For the price, it performs really well.My only real complaint is the interior liner texture. It has a rough finish that seems to hold onto even the smallest particles. I’m careful, I don’t wear makeup in it and always get in clean, but if I go a couple of weeks without using it, I notice fine dirt or residue that requires pretty vigorous scrubbing to remove. I do wish it had a smoother interior like most hot tubs I’ve used before, as it would be much easier to clean.Overall, it’s a solid tub, just know the textured interior requires extra effort to keep clean.
Robin
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Website easy to navigate
Website easy to navigate. Good price and decent product. Delivered quick and on time.
Karen
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Good and helpful customer/sales support,
Good and helpful customer/sales support,
Michael MACKAY
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Your sales rep in Tennessee was very…
Your sales rep in Tennessee was very pleasant to work even holding up delivery per my request wishing other companies were this accommodating
Steve Menke
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Shopping online for a specialty item…
Shopping online for a specialty item can be stressful, but you handled every step smoothly—from browsing to checkout to delivery. The spa cover was just right and fits our spa perfectly.
Linda Cross
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Helped with special order item.
Helped with special order item.
Ari Altman
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I was happy to find a website supported…
I was happy to find a website supported by the manufacturer and found the parts and materials I needed. I've been so impressed with the LifeSmart hot tubs for their plug and play features, I recently purchased another.
Bobby Chandler
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Great detailed description of products…
Great detailed description of products made it easy to make our purchase decision.
Elizabeth Hembling
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Great prices, fast service!
Easy to find details about products! Prices are better than purchasing from retailers! Used the chat to ask questions and they were answered immediately! Also, shipping is much quicker than retailers.
Lindsay Willforth
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The service guy was absolutely patient…
The service guy was absolutely patient and awesome!
Tammy Powell
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No issues
No issues, fast shipping. Thank you
Ben Hahn
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Cite this page
According to TrustPlane, Lifesmart Outlet has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/lifesmartoutlet-com