Bad service to the client
Bad service to the client, I send messages, call and y'all don't answer I send email messages and y'all don't answer. I'm just trying to cancel my shipping order
Ludin Lopez
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Kwik Pets
1.76 reviews
Last reviewed: Mar 10, 2026Do you agree with Kwik Pets's TrustScore? Voice your opinion today and hear what 8 customers have already said.
www.kwikpets.comMember since Mar 2026
Kwik Pets is an online company. Based on 6 reviews on TrustPlane, it has an average rating of 1.7 out of 5 stars. Last reviewed March 10, 2026.
Customer Reviews
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6 reviews
I placed an order over 3 weeks ago and…
I placed an order over 3 weeks ago and it still hasn't been shipped yet. I received a USPS tracking label that shows pre-shipment and it has not be sent to USPS yet, so only a label has been created. I emailed customer service twice with no response. Should have read the reviews first. I would understand if they had the decency to at least respond to my email to say it's been delayed or something, but I don't appreciate being ghosted.
Adele
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I placed an order for fish medicine and…
I placed an order for fish medicine and did extra for 2 day air, they sent it as ground advantage and it has been 2 weeks and I still haven't gotten it, the package is now lost and over 30 fish have died
tyler bunch
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I paid $30 to receive veteran plus…
I paid $30 to receive veteran plus overnight and it took 5 days to get it and on top of that it expired on 3/3/2024. I called them for hours until someone answered and he told me that it will take couple of hours to check the issue out and I’m still waiting for a call back. That was yesterday 5/14/24
Belkis Vazquez
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Very dissapoined
On February 20, 24 I ordered through Walmart Espree Silky Cat Wipes from Kwikpets. It took 2 months to receive it. Very dissapoined with their Customer service, who ignored canceling my order end of March. They asked to return- send it back to them, when I receive the package.Now I have to watch and not to buy from them again.
Mila Majewska
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Can't wait to stock my Oldie's food…
Can't wait to stock my Oldie's food pantry and treatments to protect her from flea infestation. Received cat flea treatment a while back and can see how clean my cat has gone from infestation. No more flea eggs on the rug. Thanks KwikPets for such a fast delivery and quality products. And, can't say more about the discounts they are giving. So, gonna fill the basket again. BTW, Happy Fools Day in advance to my lovely pet family and all pet parents out there.
Jordyn
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According to TrustPlane, Kwik Pets has a 1.7/5 rating based on 6 verified reviews as of April 2026. Source: trustplane.app/company/kwikpets-com