Chris, excellent customer servic representative
Chris so helpful in taking time to answer all of my questions to make sure I order the right bed for my dog. This is my first experience with Kuranda and I am sure I will continue to shop with them.Ann
Do you agree with Kuranda Dog and Cat Beds's TrustScore? Voice your opinion today and hear what 437 customers have already said.
Kuranda Dog and Cat Beds is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 16, 2026.
Chris so helpful in taking time to answer all of my questions to make sure I order the right bed for my dog. This is my first experience with Kuranda and I am sure I will continue to shop with them.Ann
I ordered two of the largest beds. One is with older dogs and one is with younger dog, age 6 months to 2 years. The one with the older dogs is in fine shape. The one with they younger dogs is missing two legs, and broke right away. The younger dogs run and jump on it and it is not sufficiently durable to take that. Apparently I can order replacement legs. This is a good bed for older dogs, but I do not reccomend it for young energetic dogs. My dogs are Borzoi and Greyhounds.
We have 4 Kuranda beds for our large dogs. The rubber leg inserts wore out after years of use. I ordered replacements and they were here in a few days. I enjoyed the fast service and the dogs enjoy their beds. These are great dog beds.
very professional and helpful
The best quality dog cots around!!
Easy to assemble. Of good quality.
Love your beds and so does the dog no rips no tears it’ll hold up for years. Only thing I wish you sold with crates. It’s so hard to find a crate that will fit around the bed.
Total nightmare to put a Kuranda cat Tower together. The levels should have been pre- assembled . I sold Chinese made furniture for years and nothing was this hard to put together. For what they charge it should have been much easier. I can see why it was donated to a cat rescue unassembled. Don't waste your time with kuranda productsI'm glad I didn't buy this piece of garbage. I would have been demanding my money back
Kuranda reps were very easy to work with. There was a mix-up with my order, and they were able to change my order very quickly and were very apologetic for the mix-up. I have worked with Kuranda for many years and have always been happy with their service. Great people and great products for my kennel!
Best customer service experience I’ve ever had. I was able to return my bed for a new size even after i had some delays(on my side: busy life) and they sent me the new size right away. my dog loved her bed, but i could tell that the size i got would be out grown when she was fully grown.
I'm seriously impressed with the durability. I have two German Shepherds, and their aluminum frame bed has held up perfectly. With fast shipping on top of that, I would definitely recommend this company.
We (a group of volunteers) had a great experience working with Charles Sackett. He was always willing to answer our questions and work with us on finding the best beds for the Trenton animal shelter’s dogs. We will definitely be working with Charles in the future for the shelter dog’s beds. 10/10 would recommend him!
I recently ordered a dog bed from Kuranda and had a very positive experience. The ordering process was straightforward, and the bed arrived in good condition. The materials feel sturdy and my dog took to the bed right away. I appreciate that the design is easy to clean and seems built to last. Overall, I’m happy with the product and would feel comfortable ordering from Kuranda again based on this experience.
The beds themselves are without equal but my customer service/shipping experience was sub-par. Agents did not check in with me with updates about my order (which took well beyond the expected shipping date to even be pulled in the first place--and which seemed, in fact, only to happen at my specific insistence) after repeated appeals to do so.
Our new beds PVC corners have already cracked.
Worth every dime.
Highly recommend this product!
Really great beds but I hate putting them together. They never go together easily. I am a sweating and swearing mess by the time I’m done. I have bought 11 beds and I’m not buying anymore.
Tough Beds might be shopping for one more. Great Quality 👍
Purchased a Chew Proof Aluminum Dog Bed, 44x27,Heavy Duty Vinyl (40 oz. Vinyl) September 2025.Our Doberman (55 lb.) began enthusiastically using the bed from day one. She previously slept on a denim-covered foam mattress. The Kuranda bed is sturdy, well finished with no sharp edges. Assembly was straightforward and took about 15 minutes. The bed is light enough to easily move around the house.Feel we got the quality we paid for. Highly recommend!
According to TrustPlane, Kuranda Dog and Cat Beds has a 4.7/5 rating based on 50 verified reviews as of February 2026. Source: trustplane.app/company/kuranda-com