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knownwell

4.850 reviews
Last reviewed: Feb 26, 2026

Do you agree with knownwell's TrustScore? Voice your opinion today and hear what 88 customers have already said.

knownwell.coMember since Mar 2026

knownwell is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 26, 2026.

Customer Reviews

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Dr Nguyen is awesome

Dr Nguyen is awesome - I've lost 19 lbs as of today in 6 weeks. Unfortunately my employer (the State of Georgia) has declared they know better then me as to who my Doctor should be, and have to leave knownwell. I highly recommend them as well a Dr Nguyen -

Mr G
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Setting me up for success!

I have been meeting with Dr. Amy for several months now. From the beginning she was sympathetic, informative and encouraging. She has given me excellent information and advice, as well as answering any questions and concerns I might have. When I have reached out between visits I have received prompt responses to messages sent. This has been a very successful weight loss journey for me and Knownwell has been a big part of it!

Vicki Reissig
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Another great provider on my team

Virtual appointment with new nutritionist. On time,professional and knowledgeable provider, friendly and had tips and goals for me.Always a great experience with in office and Virtual appointments.

Christina Alquinta
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I’ve been using Knownwell through Eli…

I’ve been using Knownwell through Eli Lilly Direct Pay for Zepbound (tirzepatide), and there are some important cost details that aren’t obvious at first.To continue receiving Zepbound or another GLP-1, you’re required to have an appointment every four months. The initial appointment costs $300, and follow-up appointments are $125 each.The medication itself through Eli Lilly Direct Pay costs $450 every 45 days at the higher doses. Also worth noting: the self-pay option only offers vials for self-injection rather than auto-injector pens. Personally, I actually prefer the vials, but some people may see that as a downside.When you factor in the mandatory appointment costs, the total price ends up being significantly higher than it first appears.When I asked why appointments are required every four months, I was told it’s because they don’t charge a subscription fee like some other companies, so instead they require periodic self-pay visits. That explanation didn’t sit well with me.If a patient medically qualifies for a prescription and is already paying cash for the medication, it feels excessive to require hundreds of dollars in recurring appointment fees just to maintain access. If the medication is straightforward enough to self-pay and receive without insurance, the additional gatekeeping costs feel unnecessary.Overall, while the medication access itself is relatively simple, the recurring appointment requirement substantially increases the true cost, and that’s something prospective patients should be aware of before signing up.

Jane
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I felt seen heard and felt by the…

I felt seen heard and felt by the practitioner I met with. Like all of me will be treated in the process of getting to a healthy weight. Looking forward to this journey.

Dorian McDuffie
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First visit with Knownwell Dr. Amy Buchanan

First visit with Knownwell Dr. Amy was so encouraging! She is extremely knowledgeable about the program and how it relates to my specific needs as well as medical issues! She made me feel so comfortable about starting a GLP1 medicine and offered assistance any way they can to make the journey easier! Offering help with insurance is an added bonus!! So far…I am extremely pleased with this company and excited to start my weight loss journey!

DS
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It’s still in the early stages for me

It’s still in the early stages for me. So far the information provided prepared me as what to expect. Negative symptoms are beginning to subside, as predicted , allowing me to have a more positive attitude. Attitude is a major component of weight loss.

James Doucette
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Dr Christina Nguyen was so sweet

Dr Christina Nguyen was so sweet. She listened to my concerns and didn’t judge me. She took time to get to know me and about my medical history.

Theresa Collins
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Knownwell is great platform and the physicians are fantastic.

Dr. Nyugen is so kind, understanding and really knows how to make a positive impact on you. Im so glad I found her and Knownwell. The televisit process is smooth. Ive had trouble getting the app to work for me but I will try again.

J.R.
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My doctor had already read my file and…

My doctor had already read my file and was able to communicate with me with that knowledge made the conversation flow easier and the path of best treatment

Clarence Williams
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Outstanding first impression!

I researched a large number of online weight management services. I checked on them for legitimacy and quality. Knownwell stood out. The user friendly website design caught my attention as well as the feedback regarding the company itself. I've had my first visit. They allow plenty of time for the patient to feel valued and heard. Outstanding first impression. They handle the insurance end of things which is liberating!

Dawn
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Excellent Nutrition Support from…

Excellent Nutrition Support from KnowellMy experience with Knowell has been outstanding. The team is professional, knowledgeable, and truly dedicated to helping clients improve their health through realistic and sustainable nutrition guidance.From the beginning, they took time to understand my goals, lifestyle, and needs rather than offering a one-size-fits-all plan. The support, education, and accountability provided made a real difference in my journey. Everything was explained clearly, and I always felt encouraged — never judged.Knowell creates an environment that is supportive, motivating, and focused on long-term success. I highly recommend Knowell to anyone looking for expert nutrition guidance and a company that genuinely cares about your health and well-being.

Christopher Johnson
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Dr Cristina wynn is fabulous.

Dr Cristina wynn us fabulous.

cindy leach
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Loved the practice and doctor

Loved the practice and doctor. Had my first appointment yesterday and from intake until I walked out the door I felt safe, seen, and that I was in the right spot to get the help I wanted. Only reason I'm giving 4 v. 5 stars is trying to initially reach someone by phone was very difficult and sometimes you just want to talk to someone to make sure your information is correct.

Bridget Zatezalo
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The process was very easy

The process was very easy. Dr. was super nice, understanding and thorough. I look forward to talking to her again. The communication with the company, Dr. and app they have available is outstanding. You can message at anytime and also see where you are in the process, along with a summary of your visit. Overall, it is just a really easy simple process. I would definitely recommend to my friends

Brooke Swihart
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Compassionate expertise

Everyone made me feel welcome and appreciated. I thought I would be poo-pooed as obsessive, but Dr Azonobi understood me perfectly and is helping me stop yo-yo dieting.

Belle-mère
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Weight Struggles

Been struggling with my weight most of my life. Menopausal weight gain is the worse:( Dr. S is very caring and understanding of my personal weight struggle. Have been using Zepbound under her guidance since August with amazing results and absolutely no side effects.

Frances Davenport
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Knownwell hears you and sees you

Knownwell hears you and sees you. The whole staff is professional and caring. I have struggled for many years being overweight with their help I am continuing to overcome my weight issues.

Geraldine Lorenzo
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Great resource!

The provider was patient and took the time to listen to my questions. She is super knowledgeable and compassionate. I have had two appointments with her and she was awesome both times. The appointments are convenient and easy to keep and access.

Tracey Lambert
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Great experience

Great experience

debbie
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Cite this page

According to TrustPlane, knownwell has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/knownwell-co