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Jack's Flight Club is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.3 out of 5 stars. Last reviewed March 1, 2026.
I haven’t used it to book a flight yet, but Jack’s Flight Club is a great website with lots of heavily discounted flight deals. They do an excellent job of finding and sharing amazing offers. It’s definitely a useful platform for anyone looking to save money on travel!
I always worry about travel companies and if there's something wrong, will they respond? Or help me? The response at jacks flight club customer service was so fast and and kind. Would definitely use this company again based on my direct experience with customer service.
The team at JFC reacted very quickly to my questions and sorted them out. Thank you
Helpful customer service
I had to get in touch with JFC to ask for a refund as I'm not in a position to take advantage of their super offers any more. I asked for a refund of my fee and got it right away. Its so good to deal with a business that looks after their customers
I honestly thought the original membership was the peak of travel hacks, but the new First Class tier makes the old version, whilst still brilliant, now feel like the middle seat next to a screaming toddler. From the bespoke Escape Plan to the Navigator support, it is genuinely the next step that makes you feel like the captain rather than just another passenger in economy.I did hit a bit of a bird strike when trying to change my old membership to this one, but the support team handled the turbulence like absolute pros. I reached out, but they swooped in and fixed the transition faster than a pilot landing on a quick turnaround. They made the whole process feel like a breeze instead of a hurricane.If you are still hovering on the fence about upgrading, just pull the thrusters and go for it. The deals are sharper, the support is elite, and you even get a couple of free memberships to throw at your friends so they stop asking how you afford all these holidays. It is easily the best travel investment I have made this year.
Great customer service!
Still waiting to hear back regarding itinerary for my trip to Europe later this year.
Great service - understood the issue quickly (unintended renewal of subscription) and sorted it straight away. Thank you!
Fantastic customer service, my query was dealt with and resolved within 30 minutes.
Very useful. I get the information about flights which are much cheaper than what I would pay .They are good at updating and come up with some very good deals for travels all over the world .
I cancelled my auto renewal after being charged without the supposed prior warning last year. Then this year it happened again. Automatically without prior warning. Not impressed. They did redeem themselves a little with the speed of their agreement to refund my subscription this year. BUT, not showing in my account yet!
i have subscribed to Jack's Fligts for the last two years at least. They inform you of flights with great savings. However, I live in Cyprus, it only serves people flying from the UK. This served me for a while as I could tag on a flight once in the UK. However, that is no longer an option and I had to cancel my Membership. I am impressed with their immediate and thoughtful response and no nonsense refund.
Decided I wouldn’t use their service but pmt still tried to be taken. My fault.This was corrected really quickly and with excellent experience
I had a problem trying to pay for membership via the app. After several attempts I contacted Jack’s Flight Club, got a very swift response with next steps and this sorted the issue.Very impressed so far.
Reliable personal reply to my query
We have travelled independently all over the world and had high expectations of Jack’s based on their endless marketing, so we have been members for years. But few of their deals are much better than you can find yourself and in one case they were misleading. We flew to Uzbekistan with Sun Express following their recommendation and our own detailed research. The airline didn’t load our luggage for the second leg leaving us stranded in -10C, something they do regularly according to local sources. Hundreds of cases turned upon the next flight a week later, and customer service was abysmal at the airport, by phone and on the website. We asked Jack’s to warn other travellers of these problems but in spite of matey emails (“we're bummed to hear that you had a less-than-stellar experience”) there has been no real mention on their site of the risks of these cheap deals. It’s reasonable to assume that other travellers’ problems have also been airbrushed from all the glowing publicity. Jack’s are very keen to talk up their cheap deals and recruit you but much less keen to warn you of the risks when things go wrong.
Lots of timely and accurate deals!
I failed to cancel my subscription with Jack’s Flight Club. My credit card was charged. I explained the situation and asked for a refund. They obliged and reversed the charge right away. Very much appreciated.
The query I had was answered clearly and within 24 hours.It not only gave me the answer to my query but also added extra useful detail which I found very helpful going forward.
According to TrustPlane, Jack's Flight Club has a 4.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/jacksflightclub-com
