Trust PlaneTrustPlane
IndeMedical.com logo

IndeMedical.com

4.850 reviews
Last reviewed: Nov 22, 2025

Do you agree with IndeMedical.com's TrustScore? Voice your opinion today and hear what 255 customers have already said.

IndeMedical.comMember since Mar 2026

IndeMedical.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed November 22, 2025.

Customer Reviews

Write a Review
Filter:
50 reviews

Very pleased with my latest purchase

Very pleased with my latest purchase. I used another medical supply company but have experiences several issues with customer service and shipping and decided to look elsewhere. I like that they give you two shipping options (regular and expedited). After I placed the order yesterday, I called and spoke to a very pleasant and helpful person who was able to provide a status update and told me the items would ship and I would most likely be receiving a shipment notice overnight. That is exactly what happened, and I will receive my items tomorrow. Also, the items I order are less expensive here than at the other company.

L HILL
Was this helpful?

My first choice

Customer service was excellent. Product arrived on time. I’ve ordered over 20 times and have found the best prices here.

Lauren Fieman
Was this helpful?

Waiting for return slip

Well, I bought a V grip, spinner knob, and a spinner knob base It’s for a steering wheel for people who have bad arthritis on their hands it didn’t work out so I tried to return it within the 30 days that I had it I’m dealing with somebody called Nick Morales so I’m waiting for him to give me a return slip but he keeps telling me tomorrow and it’s been 3 to 4 days already. He also got upset with me and told me to not buy anything from him again he was upset. so I will keep you updated as I’m still waiting for the return slip.FYI, this cost me $182.95

MARIO P. MOJICA
Was this helpful?

AWESOME SERVICE!

so happy with my purchases super fast delivery! this will be my go-to place for my son's medical supplies!

Sabrina Moore
Was this helpful?

First class service and prices.

First class service and prices.

George Heaton
Was this helpful?

Excellent choice

Excellent choice, Excellent Service! Hospice nurse here, waited a week for supplies to find out on back order. Called Indemedical regarding situation, ordered supplies, and received the next day even though it showed delivery date as 2-3 days out when I ordered! Thanks Indemedical!

Chasiti Dominic
Was this helpful?

If every company could be just as good to deal with! No BS

I have ordered exactly what I needed, at perhaps the best prices that can be found on the Internet, and receive my orders swiftly. This company has pleased to me so far. What else can be better or need to be said? :)

Richard Freifeld
Was this helpful?

I have had nothing but positive…

I have had nothing but positive experiences with this company! That is very strong praise coming from me. When I first tried to place an order, I had problems with my debit card and I was able to get assistance immediately. Another thing that I love is that, when I do place an order, I receive my products in the shortest time quoted. That is so important to people ordering these types of products. The products I have received have been of the highest quality and at the best prices I have been able to find anywhere. Keep up the great work!

Emi Fujita
Was this helpful?

reliable and efficient

reliable and efficient

Jerry
Was this helpful?

I got what I ordered in a timely manner.

I found their prices to be of a good value. The product I received was as ordered. The shipment was fairly quick and as expected.The web site is frustrating to use. Sometimes it is inconsistent and gets hung up, other times it won't complete the process of an order. I had to close, re-login, and re-enter information three or four times before it would finally get to the actual payment screen. Also, it wouldn't finish the process for a free sample of a new product. It had some issue with shipping, even though it was the same saved shipping info in my profile, of which my purchased order was shipped to. It would never progress to the final submit order page, thus I couldn't ever oder the new product sample.

Dave
Was this helpful?

Excellent product, price and service

I buy catheters from IndieMedical. Their prices are as low as I have found anywhere, and their service is exceptional. Every order has arrived sooner than expected.

Jennifer
Was this helpful?

super fast shipping!

super fast shipping!

Customer
Was this helpful?

Always very easy shopping experience

Always very easy shopping experience, with fast delivery and great quality products

Romone
Was this helpful?

Great Service

Thank you. I order this product on a regular basis. I have always received my order ahead of time. Very friendly staff.

Warren
Was this helpful?

Phone service was good

Phone service was good, shipment was timelyProduct instructions for assembly were not provided and reverence to internet assembly video does not match product delivered.We are trying to assemble and will test but just to assemble the product took 2 hours and is VERY DIFFICULT when the video has nothing but music and does not match product!

August
Was this helpful?

Great Company

Great Company. Good service fast.

Ferrell Srickland
Was this helpful?

Great product great price fast delivery.

Great product great price fast delivery.

Dawn
Was this helpful?

excellent advice and service

excellent advice and service. glad i found them

Elizabeth
Was this helpful?

Fabulous

One word....Fabulous!

David
Was this helpful?

Great Supplier

Great Supplier, Quick Service, Great Prices!!

Mark
Was this helpful?
Cite this page

According to TrustPlane, IndeMedical.com has a 4.8/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/indemedical-com