Do you agree with HostelBookers.com's TrustScore? Voice your opinion today and hear what 18 customers have already said.
HostelBookers.com is an online company. Based on 16 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed December 26, 2022.
They are cheating on people. They show one price , you pay the deposite but when you have the final calculation they charge you extra costs that are not shown at the moment of confirming a reservation!
Booked two rooms for a weekend in Livingstone with my inlaws. When arrived the hotel had no idea who hostelbookers are and they never received my booking. Fortunately, we found an alternative arrangement with the property and another hotel. Now Hostelbookers refused to refund the money paid in advance suggesting that we should have spent one night in the street. My suggestion, stay away from them. They advertise properties without having any agreement with them. Total scum.
My daughter made a booking with HostelBookers 6 months ago - with a few weeks to go they now claim they "had a problem with their system" and are no longer able to honour their price - how outrageous. Read the fine print they say they are not the contracting party and take no responsibility. Would never recommend for anyone to use these people any decent organisation would accept it as their own problem as opposed to offering a refund. No point making a booking with these people.
I often booked at this company and always made the best experiences.
I found it to be cheaper than hostelworld. I dont know why but it is!!!
simply excellent and let's you compare prices to find the one that suits.
I have stayed at the Explore Hotel and Hostel in Union City, N.J. for the past week. The prices are amazing. That's partly because the rooms are supposed to have several people. I have, though, been the only person in the room on some days and have had one roommate on other days. There are a few things that are disconcerting. For starters, there are no curtains or shades in the bathroom. And there is an apartment building with people right across an alley. It shouldn't take much money to fix this,. This is negligence. There have also been days that there was no hot water in the shower. On the other hand, the Internet access is great. I can get my work done more easily at the hostel than at the library. And there is also a rec room with a TV and game room as well as a community kitchen with a refrigerator and an oven. And the location is great, just a short bus ride to New York City. Thank you, Martin
I found the best deal among the other booking website. On the top of that very user-friendly website. I highly recommend it!!
The good choice to find the best accomondation.
Website was easy to use and book with, I know they're not responsible for the hostel in anyway, but the hostel was great too.
The way it feeds information related to Hotels on a particular location at Particular country is fantastic and I am proud to use the technology for my booking hotels fast and hassle free.
The website is really easy to book and show many offers! I recommend hostelbookers!
since i first used it in 2009, i feel comfortable in the overall process. now in 2014, more and more websites providing similar service, and i will still stick with hostelbookers.com. thanks for having me during the travels.
Very easy to use. Good experience so far but it is my first time booking on this site.
They serve us very clear, valuable information :)
The site was great even for a newbie searching for quality travel accommodation. Really my first time but the ratings, overviews, photos and reviews helped me a lot to decide in a short span of time.
According to TrustPlane, HostelBookers.com has a 4.0/5 rating based on 16 verified reviews as of April 2026. Source: trustplane.app/company/hostelbooker-com
