I absolutely love Gymreapers
I absolutely love Gymreapers! Such a great brand and the quality is on point. I am always so anxious whenever I have to reach out to customer service in general just because I’m either talking to a bot or talking to someone who does not care BUT that has never been my experience with Gymreaper. I truly appreciate how they stand behind their products but also how attentive they are to me as a customer. They make every interaction super easy and painless. I always leave feeling valued after any interaction with this company. We will continue to be loyalty customers and recommend this brand to everyone! Thank you for putting the customer first and for always continuing to give great service across the board. Something so simple lost behind numbers and bottom lines. Keep up the great work!
Alexa
Customer service in their own league
When it comes to customer service I haven't experienced a better team than the gymreapers team. I've been ordering gym gear from gymreapers for a couple years now, and I have yet to have any issues with any of it. All wraps, sleeves, belts, and anything else I've ordered is still in good working condition and seems to stay that way for another long while. I recently lost a pair of wrist wraps and then ordered them again. However, I ended up ordering the wrong set of wrist wraps. So I reached out to their customer service team and explained my situation to them. Within an hour I already had an email back with guidance how to resolve my issue. From using other customer service from different companies I was expecting this process to take about a week, but gymreapers didn't let me down and resolved my situation the same night. That only will keep me buying from them again and again.
Savage
GymReapers has been extremely supportive and quickly responsive.
GymReapers has been extremely supportive to our new and upcoming high school powerlifting club. Their quick response, feedback, and arrangements for equipment and gear purchases have been nothing short of what you would expect from a company who sets the standard. Customer service has been wonderful.
Taisha Hernández Zambrana
Additional Tax charges billed later for orders outside of America
My son ordered a item which arrived in the post in the UK. A few weeks later we received a fedex invoice in the post charging us for export tax plus additional charges to fedex. I have been through all the paperwork he has been sent in relation to his order from Gym Reaper and this has not been made clear to him when he placed the order. I have been through their website and found a paragraph on VAT, this was not easy to locate and I am annoyed that this wasn't communicated when the order was placed. We have ordered from other places in America and the taxes always form part of the order. This should of been clearly communicated and I am disgusted that a company is allowed to add additional unknown charges onto an order especially as the order was placed by a person under the age of 18. I am writing this review to let people outside of America aware of this and my advice would be to not place the order as it has tax implications afterwards. As his parents we are now left to pick up the cost. AVOID!
R Shaw
10 out of 10 highly recommend
10 out of 10 highly recommend
Very good reviewer
Bra broke after 6 months of having it
Bra broke after 6 months of having it. Sent photo and receipt to customer service email. Within 3 days, they shipped off a new one. No issues at all. Ive yet to receive item yet but got confirmation email of shipping with tracking. Will continue to buy from them.
Betty Gory
Hella Happy Customer! GR goes above and beyond!
Gymreapers is by far the best gym equipment and company on the market. I have ordered multiple products and have never been dissatisfied! First thing I have had this belt for a long time now. The lever on my belt busted, and they replaced free of charge! Such a great company!
Brandon
These guys are amazing
These guys are amazing. I needed a last minute order for a competition and the were on it! We love reapers gear!
Rhoda Mullins
Every piece of clothing I have…
Every piece of clothing I have purchased has been great quality. Plus the customer service is wonderful as well if something is not right with your order.
Ryan Coleman
Ordered beginning of Dec and it's 2nd…
Ordered beginning of Dec and it's 2nd Feb no sign of pre workout wouldnt recommend this company at all.... sent so many emails first they answered but now they just ignore DONT WASIT YOUR MONEY DO NOT BUY AS IM OUT OF POCKET BY 48 QUID!!!!!!!ABSOLUTE JOKE!!!
Nikki Sharpe
Great Quality & Customer Service
I have gotten a lot of gear from Gymreapers over the years and even tho i’m all the way in Asia, the gear arrives pretty quick and in great condition ! I love the quality and the design, the white skull on matte black aesthetic just never gets old 😎.I had an issue with my last order and i was very impressed with their service. I just emailed them and got a genuine reply (no bot or AI !!!!) very quickly and they helped me resolve the issue with the quickness !!!Yeah these guys are super legit, JUST LIKE THEIR LOGO ◼️💀🙂↕️.
Emir
Amazing customer service!
Some of the best customer service I've ever dealt with. I had ordered their lasso straps 6 months ago, and they had shown some significant signs of wear. Customer service covered the full cost of a replacement under their lifetime warranty, responded super quickly, and was very understanding and helpful overall.
Ibraheem Cazalas
OBSESSED
Have used the lifting gear exclusively forever. Finally got my first pair of pants. Let me tell you. I slipped on some black ice the other day, scraped and bloodied up my knees…my pants were unscathed. Literally indestructible. Already ordered more. Thanks for your quality products! I’m a customer for life.
Krista Vella
Great customer service
Great customer service. I had an issue with the logo on the sweatpants and they were able to resolve it in a timely manner
Al
They're absolutely amazing!
My 14 year old is 6'3" and 284lbs of pure MUSCLE!!! He power lifts and his all time favorite products are Gymreapers! From his chalk down all the way to his belt, he absolutely LOVES their products!! I recently made an online order and Auto-fill used the wrong address, and within the same day they corrected the issue! As long as my son is powerlifting they have loyal customers out of us!!
Raquel Lujan
Fantastic customer service with no waiting time
I had great experience with Gymreapers support due to solving my issue immediately and going above and beyond in their services.
Maciej Szmidt
They 💯 stand by their products at…
They 💯 stand by their products at gymreapers. I got a gift and broke the next day they were already on it to ship a new one
Aliya Brimmell
Great customer service
Had an issue with my griplink lifting straps so I contacted customer support and was able to get them replaced. I was provided great customer service from Kickin’ it Kiko throughout the whole process.
Caleb Tomlinson
This is a great product and their…
This is a great product and their customer service is excellent. Shout out to Wildin' Out Will.
Daniel Rock
Incredible company
Incredible company! From the products to the people and the service, they simply don't miss! I've purchased GR through their app, Amazon and TikTok shop...quality of products is great, everything holds up perfectly through countless gym sessions. Had a recent order experiencing shipping delays and customer service team was exceptional, responsive and assisted with care and respect. Customer service is extremely important when determining if I revisit a brand for future purchases and I can say based on my experiences, I'll definitely be returning.
Diego Lema Hernández
