Excellent pre-sales support
Excellent pre-sales support. Every question I had, and there quite a few, was answered quickly. I felt like my needs were met and that the staff genuinely cared about answering my questions.
Bruce Bayne
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Green Vista Living
4.844 reviews
Last reviewed: Feb 24, 2026Do you agree with Green Vista Living's TrustScore? Voice your opinion today and hear what 52 customers have already said.
greenvistaliving.comMember since Feb 2026
Green Vista Living is an online company. Based on 44 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 24, 2026.
Customer Reviews
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44 reviews
Among the best Customer Service.
Among the best customer service I have had the pleasure of dealing with in recent years. Understanding, professional and willing to work with me to reach an amenable resolution regarding my order.
Dorian Rios
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Top Notch Experience
The customer service was quick and polite!
Luke Grothaus
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Amazing customer service
Amazing customer service. They were very responsive and helpful through the entire process. Great prices too!
Geoff
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Disappointing! Dishonest!! Disheartening!!!
We are disappointed, though not surprised, by the ongoing inconsistencies in Green Vista Living’s representations regarding our transaction.Green Vista Living’s stated policies changed materially after our purchase. At the time of sale, the restocking fee communicated to us was 15%. Weeks later, only after disputes were raised, that figure was revised to 40%. This higher fee was never disclosed at the time of sale, and we have documentation showing the original terms that were provided to us.We were also not clearly informed prior to purchase that the panels supplied were commercial-grade rather than residential. This distinction was critical, as the panels were intended for residential installations and delivery to private residences. These requirements were communicated clearly before purchase, yet the products delivered did not align with those expectations.Green Vista Living has also stated that one shipment was “returned.” In reality, that shipment never reached the client’s location. Despite this, we were charged an expedited courier return fee for an item that was never delivered, which we believe was improper.Regarding the remaining panels, Green Vista Living has claimed that retrieval attempts were unsuccessful due to client non-cooperation. On both occasions, the clients directly refuted this and confirmed that no such pickup attempts occurred. As of our most recent confirmation, the panels remain at the client’s location.We find it concerning that products remained uncollected for an extended period while responsibility for retrieval was repeatedly disputed. Characterizing this situation as a simple “ongoing commercial dispute” does not reflect the number of unresolved issues involving product suitability, changing policies, return logistics, and billing.Based on our experience, working with Green Vista Living has been frustrating and disappointing, we would urge others to proceed with extreme caution.
Meka Nwankwo
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Great experience, solid business
Great experience! Solid business with solid prices.
Abraham Mosqueda
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Good communication
I had a good experience working with Green Vista Living. Communication was clear, and it was easy to find the products I needed on their site. Anees was responsive when I had questions and took the time to explain options without rushing the process. Overall, a solid experience.
Ryan Kennedy
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Great experience
Great experience! Everything showed up on time and as described. Highly recommend.
Tom
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A+ Service
I appreciated how easy it was to work with Green Vista Living. Anees was responsive and took the time to explain things when I asked. The website is clean and easy to navigate, which made the process less stressful.
Ganesh Ravela
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My experience with Green Vista Living
My experience with Green Vista Living has been very positive. We had the customer rep Anees explain everything clearly and made sure I understood exactly what was being ordered.Communication was solid throughout the process. Anytime I had a question, Anees responded promptly about timelines, expectations, and next steps. I never felt rushed or pressured, which was important to me
Alex Draginoff
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Was easily able to cancel an order for a back ordered battery, no hassle, very fast
Unfortunately, the batteries I wanted (Epoch 314Ah Elite V2-T) were on pre-order only, so they would not be available until much after I needed them. Green Vista Living was great about cancelling the order with zero hassles. One of the best signs of a good business is how they handle situations like this, and they handle this very well.
Curtis Freet
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You delivered quickly, packaged it wonderfully and the panels are perfect. What more could one ask for?
You delivered quickly, packed
Richard Turner
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Excellent experience!!!
I’ve tried to buy this unit in the past from competitors and had nothing but trouble. The competitor told me it would take weeks to receive. They had no control over it. They said because of wildfires and other people’s needs that were more important than mine. I would be on a list as to when I would receive mine. There were excuses from tariffs to customs. I was so pleasantly surprised to find this vendor because there were no excuses. The shipping was immediate. They returned phone calls, unlike the competitor. It was night and day.
Gina Sutor
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Handled everything fast and perfectly!
Handled everything fast and perfectly!
Eric Judice
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Great prices and great service
GVL gave me a great price for a volume purchase. While it took time for the manufacturer to ship the products (due to extreme backlog with expiring tax credits by end of 2025), the GVL team was always available to provide updates to get shipments completed. I trust the GVL team to do all they can.
Paul K
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Shipment was slow but considering the…
Shipment was slow but considering the circumstances (late rush on product to beat the end of year solar tax deduction) Green Vista Living did everything they could to ship my EG4 products. Always keeping me informed. Thank you for your efforts.
Dave Behunin
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Superior Service and Quality
By far the best customer service from start to finish of any company I have ever dealt with. Green Vista Living was informative and helpful during the purchase and the install/troubleshooting. I will purchase all solar equipment from Green Vista Living going forward.
David
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Great products and customer service
The shipping was super smooth and products arrived in excellent condition, Had to exchange some electrical boxes due to a personal error and customer service was more than helpful to make it happen.
Dwight D Rivera Rodriguez
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Great customer service
I worked with Anis who was extremely helpful answering all of my questions about several different products. They are knowledgeable about the products they sell and have a wide variety of products at reasonable prices. Will definitely continue to be a customer!
Zach Bahri
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Delivered on time and good packaging to protect the product!
Delivered on time and good packaging to ptpro
Rigoberto Zelaya
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Cite this page
According to TrustPlane, Green Vista Living has a 4.8/5 rating based on 44 verified reviews as of March 2026. Source: trustplane.app/company/greenvistaliving-com