Honesty in advertising
Great products fast service great communication love your ads
Paula
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Grabie
4.050 reviews
Last reviewed: Feb 27, 2026Do you agree with Grabie's TrustScore? Voice your opinion today and hear what 191 customers have already said.
grabieart.comMember since Mar 2026
Grabie is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
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50 reviews
Fun to use
Fun to use. Just sit down and paint.
Photobabe
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Didn’t receive art supplies or a response - total rip-off!
Update - after jumping through too many hoops, I finally received a replacement order. The company initially denied that the weird random package was from them, and I had to do a lot of digging and emailing and pushing back, but they finally agreed to send a replacement “as a gesture of goodwill for the inconvenience.” In my opinion, it’s more a gesture of “I paid you $68, your international carrier screwed up, and that’s not my problem, please send me what I paid for.” But, I finally received my pens, and as much as I wanted to hate them because Grabie gave me such a run-around, I must truthfully say these glitter pens are freaking amazing. Coverage is great and the glitter is GORGEOUS. I’m sure I will order these again when they run dry, but I will be prepared for the fight if something goes wrong with the delivery.Giving three stars because the actual pens are 100% fabulous (five full stars for the pens), but their customer service is not it, not at all. Ordered two items on January 10. They don’t tell you on the website that the items are being shipped from China! I received a package on January 20, which is pretty good timing, to be fair. Unfortunately, they sent me a…handheld game console? I tried to contact them, received a canned AI reply with pictures of the package on my front porch, but when I responded that they sent me this weird random item (with pictures to show what I received) and not the glitter pens I ordered, I received no reply at all. So I wasted $69 for absolutely no reason. This company is a total scam and has ZERO customer service. Avoid it!
Kathryn
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The website was new to me
The website was new to me. Easy to navigate. Found some new gel pen colors that I am very pleased with.
Bags Unlimited
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Amazing high quality products - great for gifting!
Love everything from Grabie, the pens and watercolors.
Jennifer
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The acrylic markers came full and…
The acrylic markers came full and completed. Very satisfying to use!
Prixyart
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Love the products
Love the productslove the quality.
Sky
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Always beautifully designed…
Always beautifully designed subscription boxes, speedy delivery and good value
Suzanne Hutchison
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Wonderful products!
The paints, especially the glitter markers, are great!
Sara M. Rainsford
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Very pretty designs
Very pretty designs. But the printing could have been better. Many images are blurry.
Linda
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gifts for friends!
great products for an incredibly reasonable price. i purchased a mixed set of watercolors and gifted these to my art friends!
K.I. Kemper
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On the advertisement it showed not only…
On the advertisement it showed not only the little water brushes but also a set of water color brushes coming with the paints. I never got those brushed. I wrote to you asking about it but never got a response. I even commented on your fb ad but got no response. Was disappointing.
Susan
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Love the 2025 advent calendar display…
Love the 2025 advent calendar display and items!
Derrick Dillman
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These pens are wonderful
These pens are wonderful! Much more juicy that Pilot Frixions, which I've used for almost 20 years. I would definitely choose a Grabie over Frixions these days!
Joni
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Great products
Great products. Timely delivery.
Debi Smith
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Great quality paints, a variety of beautiful colors!
The paints and brushes I got were really good quality. The colors are beautiful and vibrant!I enjoy painting with them!
Lina
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The array of colors
The array of colors, and consistency of hue is amazing.
JB
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Be careful
Very questionable company. This is no small art shop, but possibly just a drop shipment from overseas. Items are shipped poorly and feel cheaply made. One came severely damaged. Customer service is slow to respond if they do at all, and the return process is intentionally difficult to deter customers from bothering. Returns do not ship to the company, but to one person in a suite in California.
Donna Kenlin
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Everything I have received is amazing!
Everything I have received is amazing!
Diana Bradley
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Ordered a watercolor book on landscapes…
Ordered a watercolor book on landscapes in the beginning of August and have the item number A12100121123 for$19.59 and tracking number and the reason why it’s not being shipped is GRABIE wrote down my address wrong. They have my cell number and could have contacted me on this issue but it’s 58 days now and no response back from my 2 emails and 2 attempts on trying to reach them on their Instagram page and still Nothing. I had friends that wanted to get stuff from GRABIE but I talked them all out of it. Here’s why because of what I mentioned above. GRABIE says they reply back within 2 days and to be patient. Well I’m seriously done with GRABIE cause they are a fraud company in my opinion and I see it with plenty on this site that others agree with me. All I wanted was what I paid for on my hard earned money and being a paid customer they really just push you to the side cause all they really wanted was the money and forget if customer needs help with their order. Business like this tends to fail when the time is right.
Facts
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Cite this page
According to TrustPlane, Grabie has a 4.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/grabieart-com