I called continuously and was placed on…
I called continuously and was placed on hold. - that’s until Violetta answered took the time to hear me out, she was understanding and caring. Violetta emailed Monique asking her to please call and assist me. Monique did without having to wait much longer, and she so helpful and kind. - these 2 ladies were very supportive and got me the coverage and on the road with my new vehicle.
Nicole
Great service
Great service
IV _thepoet
She was kind patient and knowledgeable.
Heather was kind patient and knowledgeable.
DiamondsOvaNations
I had the pleasure of speaking with…
I had the pleasure of speaking with Franchiska Shivers yesterday and my experience was amazing thanks to her! I genuinely had so many questions and was so lost and she never lost patience with me. Instead she took the time to educate me and answer all the questions I had!
Donyhai Evans-White
Ellyn was such a GREAT help
Ellyn was such a GREAT help. She was very kind, patient & efficient. I hope to always work with Ellyn when I need assistance. She answered all my questions, she was very quick also while covering all her bases and again such a great help. She was the absolute BEST! :)
Alexus Eldridge
Susana's customer service was terrible
Susana's customer service was terrible. She was rude and disrespectful. She wouldn't let me speak and hung up on me.
Mariana Trujillo
I spoke to Ellyn Fallon she was…
I spoke to Ellyn Fallon she was extremely professional broke down everything to my understanding. Great personality highly recommend. Ellyn went above and beyond. She deserves a raise!
Tiffany Giacobbe
Great Service
Great Service, fast, quick, and easy process.
Desmond M
Ellen made me getting insurance today…
Ellen made me getting insurance today such a pleasure she was amazing and very outgoing and easy to talk to she made this process such a breeze
Erica
Heather was absolutely amazing!!
Heather was absolutely amazing!!! she helped me get my insurance straightened out immediately and I'm so grateful for that!!!! The other reps i dealt with could definitely use some additional training but heather is gem!!!
Danielle Lorusso
The agent Melissa Johnston was great…
The agent Melissa Johnston was great and really helpful!
customer
Anthony was very knowledgeable about…
Anthony was very knowledgeable about insurance processes and got my policy drawn up and served to me with excellent timing and professionalism. Thanks again Anthony
Recardo Rodriguez
Lost my mother last month and somehow…
Lost my mother last month and somehow let my policy get cancelled due to dealing with mom's estate. Heather made the process of reinstating my policy easy and quick- she was not only helpful but polite and compassionate about my situation.
Venus Cortez
Fast great price
Fast service
customer
Ellyn was great!
Ellyn was great!! She was patient and understanding!! Helped me out a lot!!
Cassandra Holland
My Agent Heather was very informative
My Agent Heather was very informative, helpful and easy to talk to. She explained everything in detail for me to understand. We need more Heathers in customer service.
MDH
She was very patient
She was very patient, detailed and answered all my questions.
customer
Ellen was sweetheart she took her time…
Ellen was sweetheart she took her time and was very honest with me an she had great communication and costumer service thanks
Natalie Laracuente
Ellyn made my day!
Ellyn did such a great job! High energy, very thorough and even congratulated me on becoming a new Good2Go customer! Every company should strive to have great representatives like Ellyn, I’m very impressed.
Erin Simeron
Melissa was very helpful
Melissa was very helpful. She was quick on getting the documents to the dealership a d stayed on the line until they received the documents to ensure I was able to take the new vehicle home.
Crystal Poore