Ongoing with discussion
Ongoing with discussion, so far seems good.
S P Sen
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WAAVE - High Compliance Payments
4.414 reviews
Last reviewed: Dec 26, 2025Do you agree with WAAVE - High Compliance Payments's TrustScore? Voice your opinion today and hear what 15 customers have already said.
getwaave.comMember since Mar 2026
WAAVE - High Compliance Payments is an online company. Based on 14 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed December 26, 2025.
Customer Reviews
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14 reviews
Earned my complete trust in paying with WAAVE again in the future!
I was getting scammed by a seller I’ve used many times named socraticsolutions.us & if I am being honest, I was not feeling optimistic that WAAVE would help. Well, I am happy to admit that I was very wrong because Mariana Otero the Merchant Success Manager made certain I got my money returned!! I did have to message a few times but, in the end, she came through in a big way & I got a full refund! Moving forward I will have complete trust in paying with WAAVE again in the future!
HardbodyByAnthony
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Amazing customer service
Amazing customer service! I had an issue with my account and with one email, they fixed it.
Danielle Bunker
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contacted customer service for an order…
contacted customer service for an order that I had trouble with. quick response and they resolved my issue very quickly. would highly recommend
Mark Buton
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There resolution center is great
I had an issue with a merchant and I contacted WAAVE about it, they shared their resolution center link and I started a claim. The problem was solved within 24hrs, ZERO dramas. I never added a password to my WAAVE profile so I didn't know I could get this level of help. Totally worth it!
S CH
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They're great
They're great, I want to sell CBD legally and they do everything that's needed compliance-wise. Excellent customer support as well.
Jonathan Smith
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Credit card info was stolen after 1…
Credit card info was stolen after 1 sole transaction by WAAVE. I repeat this is the only provider that was used for my account in some time. Almost immediately after that transaction, account was used for a laundry list of fraud transactions. My system is protected by a robust security package so the theft did not occur locally.
David
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Waave is legit but excessive
Waave is legit but excessive compliance. They don't give any control to their vendors and have excessive compliance. They block products that are legal and don't know how to read COAs correctly. They implement ID uploads when they don't need to which makes companies look bad. Find a better processor who has less control.
Casey Schneider
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I've had a great experience working with WAAVE & I highly recommend them!
I've been using WAAVE to buy cannabis seeds and other products and I'm here to say that they're very reliable, professional, very responsive, and they care about their customers' experience and will go above and beyond to make us, customers happy!I had the pleasure of working with Leti Ferrari in WAAVE customer support regarding using them as a payment processing platform on a seed bank website as well as making payments through WAAVE and had an issue with one of the merchants who uses WAAVE and Leti was able to resolve my problem quickly, efficiently, in a very professional manner. I can't say enough how happy I am with WAAVE and what they are doing for their customers and business owners alike. I highly recommend WAAVE to anyone looking to buy something and use them to process their payment, and to any business owner looking to create or add a credit/debit card payment processing option especially for cannabis seeds banks and/or dispensaries!
Yuriy - Investor/Coach
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I love WAAVE
I love WAAVE! A safe and secure way to pay.
Kimberly
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Waave is a great solution to all our…
Waave is a great solution to all our processing needs, we have been with them for a while now and the service and platform is amazing. The improvements they keep adding help with the day to day workflow of our business. -BuyOPMS
BuyOPMS
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Incredible
Incredible. In a world of overpromising waave delivers in every aspect. Tech, customer service, response times. I can't recommend them enough. I actually feel like I am in good hands for a change
Jordan
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Great company all around
These guys are great. They will work with you step by step to make sure your website is compliant to sell/process higher risk products like Kratom and CBD. The fees are reasonable and if you need help from support they are extremely responsive. -Matt, Kratom Capital
Matt Parks
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great platform !!!!
Great platform, great staff, great payment solution!
Tor Hamer
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According to TrustPlane, WAAVE - High Compliance Payments has a 4.4/5 rating based on 14 verified reviews as of April 2026. Source: trustplane.app/company/getwaave-com