Do you agree with Carefull's TrustScore? Voice your opinion today and hear what 27 customers have already said.
Carefull is an online company. Based on 27 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed April 11, 2024.
The Customer Care and Operations Manager Rachel H. H. has been very helpful with her expertise and timely response every time I have called. It is a very good feeling to know that one can count on such service.Thank you Carefull
They not only provide me with the service of Fraud Protection in a very minute detailed manner but also update me regularly and consistently with updated account information, reports and any questionable/doubtful charges on any account.
I would like to recognize Rachel Hodges, Carefull customer care agent, for making my experience a memorable and positive one. I needed assistance with registering my accounts for protection and she very efficiently helped me with every step in the process. She is an excellent communicator, she listened to my concerns and guided me throughout. Rachel is knowledgeable, patient and kind and excellent in her role. I really appreciated her help and tireless support. Rachel is a true keeper!
The help I received from my Carefull agent Rachel was invaluable. She walked me through every step and made sure I understood each part. I feel like my life is much more secure and organized now. Thank you Carefull!!
I’m new to Careful. So far I’ve come to appreciate the care the service provides. Today, for instance, I was alerted to an overlooked utility bill. It is reassuring having this much financial oversight.
At this point securing my accounts is not working, although your repesentative is looking into the problem.
Great way to protect yourself against scams & hackers.
Awesome experience, as advertised. Highly recommend for anyone needing financial organization or approaching their golden years. Very powerful tool to have in place before a loved one approaches the end.
Carefull offers an awesome experience, along with applicable alerts to keep me aware of what is happening with my information and what transactions are taking place with my bank account.
Rachel was a God send as was Michael! I'm leary of computers but having my credit card hacked a few times made me say ok time to do this. I received much help to set carefull up to my account,was explained every process in terms that I could understand, they reassured me every step of the way. They even helped me set up my identity protection and when my acct with Carefull was disconnected due to lost internet and wifi. Rachel explained every section of the reconnection process I had to do and was with me every step of the way. Rachel and Michael were courteous, helpful, positive and quite caring that I understood everything. I am a little electronically challenged and Rachel walked and explained each step reassuring me all the time. Great customer service with American customer service techs. No offense but hearing foreign voices makes me leery as to where my calls are going, especially if I can't understand what they are saying. Hurrah for Carefull and their staff!
When I found out about this app, I thought "What a great idea! Why hadn't I thought of that?" As a CFP®, Certified Financial Planner, I see on a daily basis how my elder clients and their busy adult children struggle with keeping track of all that goes on in their financial life. Once I began using it I truly found out what a blessing it is. It's alerts feature calls attention to suspicious transactions or reminds you of a bill that may be due based on past account history. Also, it saves me so much time by aggregating all my parents accounts in one app. No more logging into multiple websites DAILY and/or patiently waiting for monthly statements that may arrive weeks after there is trouble in an account. For anyone, and I know there are a lot of us out there, helping their parents manage their finances, this is a godsend.
I am very happy to have Careful be a ‘second set of eyes’ over my mom’s finances. As someone who is in the financial services industry, I have seen the damage to people’s finances and identity that can result from fraud and abuse. I feel better knowing that if something should arise, Careful will alert me and I can then help my mother take quick action.
I don’t know another app like it that I can use to help me take care of my aging parents financially. In addition to monitoring bank accounts and transactions at a level of granularity I don't get from my bank, there is a nice repository of guides and information about being a caretaker!
Favorite part is the tips and other educational content in the app. So much I don't know about this and appreciate being able to learn along the way.
Feels very safe and secure.
Really glad I chanced upon this. Helped me catch a handful of subscriptions my parents didn't know they were still paying.
Excited about being able to more easily coordinate care with my siblings. That had been a big inconvenience for us.
Saves me so much time!
Given i'm a security and privacy "expert" I appreciate the approach Carefull takes with data security in this very important new mode of social financial management - very much needed.
I've been helping my grandmother with her finances for a few years. Carefull has really been a time saver. I used to sift through credit card statements every few weeks and this app pretty much automated all of that work for me.
According to TrustPlane, Carefull has a 4.9/5 rating based on 27 verified reviews as of April 2026. Source: trustplane.app/company/getcarefull-com
