Service and Product - Five Stars
Great customer service and follow up! YES! In spite of errors on OUR side and issues at the receiving address location, you guys were amazing! FunnyUglyChristmasSweater went above and beyond to insure I received my product and was satisfied. And guess what? The final product was amazing and was even better than I anticipated from a digital order! Thank you for the viable, assisting options in good faith and the excellent follow up and communication!Very pleased.Jim Hilber Merchant Gladiator
Jim Hilber
Missed Arrival Date, Refused Return
I ordered a Christmas Sweater from them, because their website said it would arrive in time for our Holiday party. It did not - and they refused to take a return. They claimed every one of their sweaters is made per order - but this is a rather generic sweater that is available on many websites. The only reason I bought from them is because it was assured it would arrive in time. They had plenty of excuses, but I was forced to find an alternative the night before our Christmas party. Would NEVER buy from them again. Avoid.
Nicolas Wyse
MJ/Santa Clause Christmas sweatshirt
I had an excellent experience with this company. They provided great customer service and the sweatshirt I ordered was awesome. They even helped out as much as possible to meet the delivery date I needed for a party. Great business. I highly recommend their service and product.
Ty
Our family was delighted to find Muppet…
Our family was delighted to find Muppet Christmas Carol matching jammies. We found an old picture online of green plaid jammies and the current season had read and black checkered. I contacted customer service to inquire if the green were still available. Shaun and Hailey personally followed my order, got the jammies in green, and had them shipped in time for the holidays. Very comfy jammies too!
Stacie Wylie
Customer service readily available
Great customer service! There was an issue with the sweater, but they were very understanding, accommodating and apologetic. And with that kind of service, you feel like a true customer.
Gina Maier
Great customer service from Emily
Great customer service from Emily, fast shipping and great sweaters!
Faith Courtney
Extra helpful.
The team were over the top helpful to make sure my order got to me on time. When it arrived it became an instant talking point. I envisage multiple orders from our friends and colleagues.
Simon Jones
Nice fabric and print looks great
Nice fabric and print looks great, good customer service.
Pat McKeldin
Emily with customer support made the…
Emily with customer support made the design and order for something very specific, easy!
Justin
The name of your company is Funny Ugly…
The name of your company is Funny Ugly Christmas SWEATER, yet you sent me a sweatshirt with a print on it instead of a sweater. Rather misleading, don't you think?
Brian Nelson
Advertised sizes NOT Accurate…
Didn't appreciate advertised sizes are significantly incorrect; yet CS say they are within tolerances and NO returns. Will not buy again.
Todd Money
Let Your Creation Bring Joy to Others
Back and forth communication was outstanding with timely response and follow-up in the designing of the sweater. Continued updates through production, shipping and delivery satisfaction. Sweater and product design received was above expectations and brings much joy and welcome conversations for those who see. I will be developing and ordering other creations in the near future - -
Leroy Weaver
Great communication all along the way
Great communication all along the way! Customer service helped me when I had ordered the wrong size for a gift. I felt informed and cared for all along the way. EXCELLENT communication and customer service!! Would def. order again because of the great service.
Cherie Hemphill
Bought the shirt for a bday gift
Bought the shirt for a bday gift. It was perfect!
James King
This was Cool!!!!
I got my sweater a lil after Christmas, right into the new year which I was ok with cuz I had other holiday sweaters and I have 2 parties to DJ in January. When I received it I was simply amazed that they came thru for me. It wasn't that sweatshirt they were selling if was an actual sweater woven together. You have to specify that and they will tell u that they can't get it to you if they know it's gonna take long, which I was fine with. The Agent, Emily stayed the course with me and showed me updates and made sure I was satisfied on all counts!!!! She didn't have to do that but it made me want to order another one. People the site is no scam site don't let these people make ur choice for you. The business did me right and I am very thankful!!!!!DJYV
Yvaine Washington
Great quality sweaters
Great quality sweaters. Sizing is perfect. Soft material. Shipping was fast also. Trustworthy company.
Deborah Ann
Xmas sweater costume win
Though the sweater is more of a long sleeved shirt, than a sweater, the group I ordered it for loved them. Will be ordering more for next year
Nicholas O'Carroll
Superb Customer Service
It's not so much a sweater as a printed jersey, but my daughter loves Godzilla and she adores this top. Customer outreach was beyond amazing, with lots of emails in the waiting period, making sure I was happy to wait, and that I was satisfied with the entire process. You sure don't get that kind of service from Amazon!
Vicki Lu Berger Mihajlich
Terrible quality and extremely long shipping, look elsewhere
I placed an order for a funny holiday "sweater" on Dec 12th, and despite the numerous emails that I needed to upgrade my shipping (+$20...?) because there was a chance I wouldn't receive my order until after Christmas, I decided to stay with the normal shipping and worst case just wear it the day after or so. Today is Jan 5th, 6:04PM and I JUST received my "sweater", so sufficed to say it did not make it to any holiday events this year as we are well into 2025. I put quotes around "sweater" because this could only be called that by the most broad of definitions, it is paper thin, not woven, and the image reminds me of those laser print jobs that you can normally find at flea markets or tourist shops in beach towns. I own several other holiday type sweaters and there is no comparison between this item and those, it has has no weight to it at all and I am seriously afraid of what will happen if I attempt to wash this. If this was $15 or so, I'd probably be fine, but the fact this item was over $50 (and they wanted more for shipping) is borderline false advertising and criminal, the item I got doesn't represent the image on the website as the collar, sleeves, and lower hem are completely different, and as mentioned the quality is LOW. I would return this if I could (I can't) and would absolutely recommend looking elsewhere and will not be ordering from this place again.
Ryan H
Great company with awesome products
I placed an order for our work ugly sweater contest. The estimated date was very close and I reached out to see if there was anyway I could get it in time. These guys not only got me the sweater on time but made sure I had an alternate choice that was received sooner. They were so professional and kind and went above and beyond in my opinion. The price was extremely fair at the service was top-notch.
Turner
