DO NOT BUY ANYTHING FROM THIS…
DO NOT BUY ANYTHING FROM THIS COMPANY!!! I have NOT RECEIVED my purchase. It's been a little more than a month. They HAVE NOT answered any of my Emails. They had NO PROBLEMS charging my credit card. I just want what I purchased or a REFUND!!! NOTHING.
Christina Pelon
Never received
Never received, they stated it was delivered in February 20th but nothing was delivered!!!!!
customer
This is such a scam...
This is such a scam.... ordered bark stop on 13th June 2025. Not had the item yet... now 25th August. No customer service number or address. What a disappointing company. No help yet taken money. I have many doggy friends and have told them to avoid this company and product. Vet tech was the company
Sue Johnson
Do not touch this with a barge pole pole
Do not touch this with a barge pole, I see I'm not the only one who was ripped off. Never received my items, total 38 GBP and no customer service, it doesn't exist. Absolutely shocking it's not the money it's the fact these monsters have stole off many people.SHAME ON YOU
Iain Kenna
Faulty item
Received my order. It was faulty. Emailed multiple time times. No reply and no refund.
Joanne Bydder
Have not received my order
Have not received my order. Contacted via email 5 times no response. Messages via chat, no response. Messaged on Facebook NOTHING. Who can I complain to please? I want a refund. Disappoint is an understatement
Kelly Monkman
Don't waste your time trying to get any…
Don't waste your time trying to get any after sales replies on customer support...They never reply despite numerous e-mails...They leave you out to dry in other words you are on your own..NOT RECOMMENDED
Robert Hanley
Ordered another harness which was paid…
Ordered another harness which was paid for never 11/18/24 received product. Emailed multiple times, no response.
Julia
So far so good
Update: received and the dog likes it. Changed my rating to 3 and will update next month.
Tommy Wakefield
Never received the product/ no replies…
Never received the product/ no replies no nothing, don't waste your money....
Don Snyder
Harness pull strap broke the very first…
Harness pull strap broke the very first time I went to put it on.Have emailed 6 times with no response.
Jennifer Mullins
Return Item or exchange
I have e-mailed them so many times to get an exchange or refund and no reply at all from them even sent them my order number but after about 6 or more e-mails to them asking how return the item no reply at all not happy rip off company
Pauline Jones
Absolutely AWFUL company
Absolutely AWFUL company. I emailed them EVERY DAY FOR 15 days straight. So 15 emails from the day my order arrived with a problem but they never replied to a single email. 0 customer service once they have your money. DO NOT BUY FROM THIS COMPANY
Lulu
Best harness
After using different harnesses and collars over many years of dog ownership i can honestly say this is the best harness for your dog. Easy on and off. Looks good too.
Cathie Lou
THESE PEOPLE ARE A SCAM!
THESE PEOPLE ARE A SCAM!! I ordered a harness if all I had to pay was Shipping. I paid the $20 - they never sent me my harness - and now they say I ordered the wrong size, when I never ordered a size, and want me to place ANOTHER order with 30% off. RUN AS FAST AS YOU CAN 😡
ariamashburn
Item arrived today
Item arrived today, actually very surprised by the quality very happy with it I have marked down stars due to communication issues they state 24/7 support but takes days for a response and was a standard template does not help their business
Stacey McConnochie
Cheap
Ordered this, no gift arrived that I had paid $10 USD forThe hardness was cheap and not made correctly, my dog wore it for 3 days until I said this is enough once she slipped out for the harness and ran away as she was no longer harnessedWaste of time and money
Meg Taylor
I ordered 6 weeks ago
I ordered 6 weeks ago. Never received confirmation, never received tracking number. Wrote on their chat 3 times with no response. Emailed with response that the address was unacceptable. Ordered harness with name on it and free gift box worth $39. I did receive email asking if I liked the package. These people are pure stupidity.
customer
I ordered 3 harnesses…
I ordered 3 harnesses personalised.....all r of very cheaply made with obvious ways dogs can get out as Velcro just comes off.....to top it off ,my gifts that I payed for" mystery box" sure is a mystery as I never received.Harness arrived in plastic wrapper...
Kel
Scam company
Scam company - do NOT purchase anything from them! Harness is cheaply made and does not function properly. Customer service is nonexistent!
Mark Omura