She was so patient and persistent in…
She was so patient and persistent in getting my equipment working. I truly appreciate her
Kim Summers
Was this helpful?
Fluent Home
5.050 reviews
Last reviewed: Feb 27, 2026Do you agree with Fluent Home's TrustScore? Voice your opinion today and hear what 1,022 customers have already said.
www.fluenthome.comMember since Mar 2026
Fluent Home is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 27, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Tech was very patient and took care of…
Tech was very patient and took care of issue
Craig Peterson
Was this helpful?
Very polite and professional.
Very polite and professional.
Frank Silva
Was this helpful?
Don was very helpful and nice
Don was very helpful and nice. Didn't have to wait very long for the call back (5 minutes). I got my issue fixed. Thank you for the great customer support.
Tammie Elges
Was this helpful?
Professional and helpful.
Professional and helpful.
Sue Palencia
Was this helpful?
Jonathan was very very helpful and had…
Jonathan was very very helpful and had an excellent attitude. Was great at recapping and clarifying my needs to insure we were working on the right problem. He was patient when I entered the wrong information and didn't rush me when we had to repeat some steps. He was personable and professional all at once. He was significantly better than the last person who helped me with this problem last time I called. Significantly better.
Wilson & Chloie Parker
Was this helpful?
Jonathan was great & knowledgeable
Jonathan was great & knowledgeable
Shannon Tucker
Was this helpful?
Jonathan was a great help
Jonathan was very patient, pleasant and knowledgeable.
daniel constien
Was this helpful?
Top Notch Customer Service
Everyone we dealt with during deciding, install, payment processing was amazing! Highly recommend fluent for your home security needs!
Annette
Was this helpful?
Jonathan was great
Jonathan was great, knowledgeable, patient, I'm 70yrs and he worked with me until my camera was reinst5and working properly.
Eva Miller
Was this helpful?
It was fantastic Meagan was awesome…
It was fantastic Meagan was awesome explained everything polite friendly. A true professional made the experience enjoyable. A job very well done thank you so much for sending him to my home .Hes a 10outa 10 for sure
June Deynaka
Was this helpful?
Becky!!!
To be clear, this is a five star rating for Becky she very quickly and very easily and politely, for that matter did exactly what I had been asking someone to do for the last five months
Taylor Brett O'brien
Was this helpful?
Jonathan was polite and walked me…
Jonathan was polite and walked me through everything 😔
Dwight Clark
Was this helpful?
Fluent alarm resolution
Jonathan was very polite and knowledgeable. He explained the process as he completed it and offered to solve any additional problems if I had them. He represented your company well.
Donald “Don” Wllingham
Was this helpful?
Problem Resolution
In regard to the problems we were having with our Fluent account, the customer service and satisfaction team worked with us to reach a satisfactory resolution.
Ccann
Was this helpful?
Johnathan Semense
Johnathan SemenseWas very professional and handled the troubleshooting very well. Tackled my issue with no problems. Give that man a RAISE. (LETS GOOOOO)
caleb mata-hill
Was this helpful?
Quick, efficient & friendly service
I didn't have to wait on hold for 30+ minutes to get tech support. In fact I got assistance after I selected "tec support". Then the tech (Jonathan) was super respectful & patient while helping me with my issue.
Shelly Oda
Was this helpful?
Employee Recognition
After leaving numerous messages and emails for service, which to date have not been answered, I reached out to Mike. Mike attended my home in September to upgrade my panel and was very knowledgeable. He kindly helped me out today remotely. This company should know that you have a very valuable employee…unfortunate that your service is not as good as his.
Yvonne Brown
Was this helpful?
Panel Battery Low
I am very pleased with the technician I talked with. He was so very helpful and polite. My problem was solved. I also want to mention how very patient he was when explaining what was wrong.
kathleen conner
Was this helpful?
He was very patient in figuring out how…
He was very patient in figuring out how to solve a puzzling problem. Excellent service.
Kathy
Was this helpful?
Cite this page
According to TrustPlane, Fluent Home has a 5.0/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/fluenthome-com