Juni is super easy to work with
Juni is super easy to work with. He is knowledgeable in the industry and can help point you in the right direction! I'm look forward to working with him more.
Elizabeth Schneider
Was this helpful?
First Connect
4.850 reviews
Last reviewed: Feb 25, 2026Do you agree with First Connect's TrustScore? Voice your opinion today and hear what 811 customers have already said.
firstconnectinsurance.com/?utm_source=TrustpilotMember since Mar 2026
First Connect is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.8 out of 5 stars. Last reviewed February 25, 2026.
Customer Reviews
Write a ReviewFilter:
50 reviews
Real happy with these guys!
Real happy with these guys!
Chris Bagwell
Was this helpful?
Professionalism and Outstanding Support
I am truly very satisfied with the platform, but above all with the service provided by my Account Manager, Jose Ortiz. He has been extremely willing to help and guide us throughout the process.If I could give more than 5 stars, I definitely would.
VENEVILLE INSURANCE LLC
Was this helpful?
Carriers appointment
Carriers appointment, helping me start my own independent agency. I still need help with some of the carriers appointment requirement and some advise on getting
Abdulaziz
Was this helpful?
Provides quick direct access to a…
Provides quick direct access to a number of carriers via a carrier portal platform.
Roy Beard
Was this helpful?
Training is essential when starting on…
Training is essential when starting on a new platform. It ensures that I can use all the tools correctly, work efficiently, and deliver accurate results from day one. I’m committed to learning the system thoroughly so I can perform at the highest level
LAURA
Was this helpful?
Best company in the Industry
We have been with First Connect for about a year now and we absolutely love them. Great companies and the easiest way to gain access to markets in the insurance industry.
Sean R. Weiland
Was this helpful?
Good thus far
Good thus far. I just like to get a couple more appointments for wildfire risk homes in Colorado.
Jeffrey
Was this helpful?
Like the option of multiple companies…
Like the option of multiple companies under one heading to quote out risks.
Julie
Was this helpful?
Very Pleased
The freedom and flexibility, the access you have to so many carriers, and the streamlined portal system to help you get up and running right away.
Tony
Was this helpful?
So quick and easy to get approved!
So quick and easy to get approved!
Bernadine
Was this helpful?
Great set up experience
Great set up experience. Just now begining to submit risks.
Douglas HELM
Was this helpful?
Ease of onboarding
Ease of onboarding, follow up conversation with representative ROB, R. Transparent, and knowledgewas refreshing.
Michael
Was this helpful?
The Best in the Business
All processes and systems are top notch
Duilio
Was this helpful?
My exGreat Platform for Independent Agentsperience with First Connect has…
My experience with First Connect has been excellent so far. The onboarding process was smooth, and their team has been responsive and professional. They provide helpful tools and carrier access that make it easier for independent agents to grow their business. I appreciate the guidance and quick communication whenever I have questions. Looking forward to building more business with them.
Alrey
Was this helpful?
What a refreshing experience
What a refreshing experience. The Platform is easy to use. They company is super responsive and eager to work with you. They are constantly opening new carriers. 10/10
Jerry Seagreaves
Was this helpful?
Easy to use insurance portal.
Easy to use insurance portal.
Joe Mier
Was this helpful?
The training webinar was great and…
The training webinar was great and answered a lot of questions.
Kimberly
Was this helpful?
The platform is easy to use and they…
The platform is easy to use and they provide you with lots of assistance.
Carolyn
Was this helpful?
It seems to get alot better the more I…
It seems to get alot better the more I try to use your site more often I appreciate the opportunity to work with all and look forward to getting more business with the companies. S Harper
Sherrie
Was this helpful?
Cite this page
According to TrustPlane, First Connect has a 4.8/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/firstconnectinsurance-com