Great ticketing platform with personalized service
I'm very impressed with the customer service at Fearticket. Jash from their staff has been extremely helpful from beginning to end. He is easy to reach and always attentive. I also find their ticketing platform easier to use than others that I have tried. They are also very affordable. It's so refreshing to find a platform where you can easily get a human being to talk you without going through endless chat bots first. Highly recommended!
Ying
Amazing customer service
Amazing customer service. The platform was easy to use. When I did have questions Fearticket responded rapidly and professionally.
Lorna Anderson
Great experience
Customer service has been excellent. Immediate or speedy contact with reps that are knowledgeable for any questions. No complaints from patrons on website usage.
Dan
Exceptional Service and Seamless Onboarding!
We recently migrated to FearTicket/Hytix for special event ticket sales, and the experience has been fantastic from day one.The onboarding process was incredibly easy and fast. The setup was intuitive, and we were up and running much quicker than anticipated.But it's not just easy. They offer a simple fee structure that's completely transparent.What truly sets them apart is their excellent, personalized customer service. Any questions we had were answered immediately and thoroughly. They genuinely take the time to understand our specific event needs, ensuring we get tailored solutions, not just generic support. It feels like having a dedicated partner, not just a vendor. Highly recommend!
Matthew Shaffner
I can not say enough good things about…
I can not say enough good things about fearticket/hytix and my account manager Jash. It's great having somone who is there for every issue in real time. I wish more companies had the customer service like Fearticket and Jash.
Matthew Ames Ames Personal Dev
Jash was very friendly and resolved my…
Jash was very friendly and resolved my issue quickly!
Christina Cathers
Fear ticket is the best of the best
Fear ticket is apprehensive, reliable, and completely consistent. Our haunted attraction would not look any further than FEAR TICKET. Jash, is beyond personable and very hospitable. I honestly don’t think anyone can match his craft and caring attitude. Fear ticket takes their job very seriously.
Sontino Cacciatore
I only gave them a 4 because we haven’t…
I only gave them a 4 because we haven’t taken our event “Live” yet. Up to this point I would give them a 5 for their professional service with quick results. I would recommend Jash and his staff to help you create your event ticket system and take it to the finished product. Awesome group to do your project with.
NEIL M
They do all the hard work!
Great customer service, did all the work for me. Jash is very prompt to respond and a pleasure to work with.
Angie Moyer
Fantastic company
Fantastic company - very speedy customer service, and able to make new features quickly. Highly recommend and will be using them for more haunts soon!
Nathan Polanco
Always been there to help after setup…
Always been there to help after setup .. ongoing relationships matter .. Trust them to fulfill your needs .
TRAVIS RHOAD
We are very happy with Fearticket!
We are very happy with Fearticket. Customer service is excellent! Jash is very responsive and helpful every time we contact him!
Double M Hayride
A customer service is amazing
A customer service is amazing! Best ticket platform ever!
Frank Stabile
What a great first year using Fear Ticket!
The Fear Ticket team was very helpful last year is setting up our online ticketing platform and it was a very easy process. We look forward to using them again this year! Jash was very helpful in setting up everything for us last year. 👍👍👍
Brad Bowen
We have been using Fear Ticket for…
We have been using Fear Ticket for nearly ten years and have had nothing but a great experience with them. As the team member that manages our ticketing system with a large demand, having a system that is easy for our staff and customers to use, a reliable and robust backend, and great customer service is an absolute must for us. Thankfully Fear Ticket checks all of these boxes while maintaining fair rates for our customers. Although there is a lot to like about their system, I have to give a lot of credit to their customer service. Unlike "larger" ticketing systems, Fear Ticket has never missed a call day or night. They have worked one-on-one with us creating unique features that our event requires, walked us through any issues we may have had in the past, and have always ensured we are happy as their clients. Paraxit and Jash are extremely kind, helpful, and eager to help. Although we have had plenty ticketing solutions approach us, we are happy to remain Fear Ticket clients.
Jonathan
FEATTICKET is such a simple to use and…
FEATTICKET is such a simple to use and a unique online ticketing software with much more features and tools that make event creating and sell event ticketing process fast and easy.
Man Go
