Very paitent ,,joel was very helpful
Very paitent ,,joel was very helpful
Dionne Ingenthron
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Explore Credit
4.650 reviews
Last reviewed: Mar 9, 2026Do you agree with Explore Credit's TrustScore? Voice your opinion today and hear what 2,276 customers have already said.
explorecredit.comMember since Mar 2026
Explore Credit is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.6 out of 5 stars. Last reviewed March 9, 2026.
Customer Reviews
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50 reviews
Joel was fantastic
Joel was fantastic. Great help very professional.
Brandon Jackson
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Well it was a straight assiting me Financially Joel…
Well it was a straight process Joel answered all my questions to make the transition easier.
Ricardo Jacobo
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Excellent customer service
Excellent customer service. Stella ia awesome! She is efficient, knowledgeable and very pleasant.
Herschel Garrett
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Stella great service
Stella great service
Jo Duke
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Stella was very helpful in helping me…
Stella was very helpful in helping me decide whether or not I wanted to proceed with this loan as the interest is extremely high. The customer service was excellent.
JK
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Reconsider, before using this company
I filled out a loan application on March 3, it is March 6th, I have spoken to 6 customer service reps, they had me sign the loan and gave me all my schedule payment, first one starts March 20th, never received money, I've been lied to, told I can not speak to a supervisor, completely getting the run around that doesn't include email contacts I've been talking to, when I ask for the people by there names from email I'm told no one with that name works there, this company is very shady, plus they are so high on paying loans back, for a $1000 dollar loan you will be paying back almost $8000 back, buyer beware..... now that I wrpte this review they have sent me a letter now denying my loan, this company is a SCAM......
Angela Pinner
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Stella was very helpful helping me…
Stella was very helpful helping me complete everything necessary
Lisa L
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This is the firstime I call explore…
This is the firstime I call explore credit and I'm happy that Thomas assist me well I hope I can borrow here everytime I'm in need emergency this company works so well thank u so much explore credit
Mariacecelia Jose
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She was friendly and patient
She was friendly and patient! The overall experience for my application took less than 5 minutes. Good customer service.
Tiffany Clayton
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Tessa was so nice and helpful
Tessa was so nice and helpful. Thank you Tessa so much.
Tracy Allison
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That process was easy and instantaneously!
That process was easy and instant. Ruth was patient and informative and great listener . She was knowledgeable on the steps of the process. I was able yo get the loan deposited early in the day so I could take care of the issues sooner and ahead of schedule. Thank you Ruth!
The BANDIT TransAm
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Quick response and very kind customer…
Quick response and very kind customer service agent
Ronald Blair
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Very professional and respectful
Very professional and respectful. Was helpful with the call through the end. Very pleased with the service just waiting on approval ☺️
David Robinson
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Stella was very helpful
Stella was very helpful. She took the time to answer all of my questions
cicily cooke
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Joel was a great customer service rep.
Joel was a great customer service rep.
rob ganz
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Casey was warm informative friendly and…
Casey was warm informative friendly and a pleasure to do business with. Thank you.
Timothy Teeple
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Everything has been super efficient and…
Everything has been super efficient and communication was high. Enoch assisted with everything I needed and gave me the clarification needed during the app process. Thanks Enoch.
Anthonie Archer
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This is horrible
This is horrible ! I got 300 loan paid 50 a week for 12 weeks which comes out to 600 in payments and my payoff was 288 how horrible is that !!! It should be illegal !!! People who prey on desperate people with loans like this should be in jail!! And shut down!! Shameful our country allows business like this to exist
Gee
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Stella did an amazing job helping me to…
Stella did an amazing job helping me to get the funds that I needed. She took her time with me and guided me through everything and I truly do appreciate her for that.
Maurice Morris
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Cite this page
According to TrustPlane, Explore Credit has a 4.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/explorecredit-com