Do you agree with Discount Business Class Tickets Inc.'s TrustScore? Voice your opinion today and hear what 19 customers have already said.
Discount Business Class Tickets Inc. is an online company. Based on 14 reviews on TrustPlane, it has an average rating of 2.0 out of 5 stars. Last reviewed March 7, 2026.
I’ve used this company for over four years, and they’ve consistently provided excellent service. Their team always finds the best flights from the US to Asia for our conferences, and their staff are extremely helpful and professional.
Lena is patient, knowledgeable, and dedicated to finding the best deals. She got the job done and wasn’t afraid to start over to secure a better price.
Since my last review, I have sent numerous emails to this scam company and no responses what so ever. I asked my bank to help me follow up one month agao and they just sent me an email to let me know that after many emails and chasers, nothing from this company. They should not be allowed to scam other customers. I wire the company the required amount for the air ticket, yet I never received the tickets. After chasing consistently, they claimed they are still chasing the airline for the seats. My flight was to depart in less than one week. They then apologised on email and said they would provide a full refund. And I have since chased then for 10 days, and they have not replied again nor have they refunded my money. And now it has been over 2 months and not a single response from them. They are utterly unscrupulous!
I booked and paid for tickets more than 1 month ago. Despite regular follow ups no ticket and no refund. Not recommended.
After paying my tickets, I didn`t receive any confirmation for two days. I had to call multiple times before they finally sent the ticket just a few hours before my flight! Very stressful and unprofessional.
This company is not genuine. They take your money and then vanish. The good reviews here look fakeand paid — all written in the same style. Don’t fall for it like I did. Stay away!
I had a terrible experience with this company. They offered a good price at first, but after payment, communication stopped completely. No confirmation, no refund, and no one answers emails or calls. Feels like a total scam — avoid at all costs.
My experience was terrible. The price they offered looked good at first, but after booking, they added hidden fees and stopped responding to my emails. Customer service was unprofessional and unhelpful. I felt completely scammed — avoid this company.
It’s a complete scam and I’m afraid that I fell for it to the tune of $16,000 worth of business class tickets. Booked 5 business class tickets on 9/23/25, wired the money, and expected etickets within days. Got lots of run around about confirmation of seats over the next several weeks. Led to believe right up to the day before travel that the tickets would be sent to me. The day of travel, Lena apologized and said that her supervisor was supposed to have contacted me and that I would receive a full refund. Haven’t heard from them since October 13th and I doubt that I’ll ever hear from them again. Never wire funds. Always use a credit card so that you have some form of protection. As foolish as I feel, I feel that others could benefit from my experience. And Yes, this was an absolutely real occurrence. Your reply is very professional and makes your company appear legitimate, but as they say: “put your money, where your mouth is”. In this case, “put my money, where your mouth is”. Updated 12/1/2025. No further contact nor effort has been made by this scam of a company to refund my $16,000 from a planned family trip on October 16,2025. Buyer Beware because these people will take your money. And by the way, never heard from Jonathan directly.
DO NOT USE THIS COMPANY, Following on from your response to my post about not using you. What you responded with is a complete lie. I can post all the correspondence to you if you wish - despite numerous emails, phone calls to Lena - even getting the phone put down on me and then never answering again we eventually, after receiving absolutely no response and no refund, had to go through the banking process, reporting you as a scam to receive our money back. You did not provide us with our refund - despite saying you would, we had to get it through Visa. One of your responses to my negative reviews states that we were advised the ticket refund was strictly through the airlines policy - you never even provided us the tickets - in fact you confirmed in July that you could not fulfil our request. I have never had the conviction to post anything on here but I stick with my original posts - recommending that no one uses you. If you want me to provide you with the full precis of all my emails and discussions with Lena and your company I am happy to do so (we had to provide this to prove you were a scam to Visa) - perhaps then you can consider an appropriate level of compensation for the stress, trauma and lost holiday we had through dealing with your company.
July 3. Still no response from their customer care on the $4.4k I have paid, back in January, for my tickets that were for April 2024.No response to any emails. No calls answered. No refunds.
I had the pleasure of working with May for my business trip to Zurich on Swiss, and the experience was fantastic. She made everything so easy, and her professional service was truly impressive. I’ll definitely be coming back for future business trips—everything was handled quickly and smoothly!
Stephine j. is very knowledgeable staff went beyond her role as an agent and looked for a better deal of the flight for me. kind and friendly took her time to satisfy my needs.
I purchased 2 very premium cost tickets over a month ago due to staff saying that I'd have to do it right away there aren't many left. It's been 1 month and no tickets. I've asked for manager to contact me and reply was tickets are being organised now that was days ago and still no tickets.In relation to your response it is simply not true. I had to dispute the transaction with my bank to receive my money back. You did not reply to any messages at all from that point. Continuing to lie about it is unprofessional.
According to TrustPlane, Discount Business Class Tickets Inc. has a 2.0/5 rating based on 14 verified reviews as of April 2026. Source: trustplane.app/company/discountbusinessclasstickets-com
