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datacars.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 1.3 out of 5 stars. Last reviewed February 18, 2026.
The experience we have had about this cab drivers are really bad considering that I booked them for my disabled client and the drivers don’t have patience for them and they still over charged us, and when asked the driver replied us with go and report to the company, it’s not fair on customers and all customers should be treated fairly and informed us early if there is any extra charges politely.
For a 10minute ride, they cannot find a taxi for you and their address book is not up-to-date so don't even think of booking one if you live in a newly built residential building or area, it doesn't matter if you are on a 'priority' service (affiliated with the company) or not. Rather get an Uber.
Avoid this company.Their drivers are rude and demand money for extras - theres charges that are only known AFTER you confirm your booking.I've been:* Sent to the wrong terminal* Been charged waiting time for waiting for them to come and collect me when they hadn't arrived yet* Told I had to take a certain route (extra cost) because the other route was blocked and no choiceAbsolute terrible experience - do not use under any circumstances.
I pre-booked and paid for a car to take me home on New Year Eve but after waiting an hour I gave up and no car ever turned up. The office continued to tell me it would come and left me waiting in central London, only to then realise they never assigned a driver and they had refunded my taxi hours before without telling me. Appalling service!
Pre booked 6 seater for Christmas Day quoted £19.00 was charged £38.00.Totally disgusted that they would quote a price then charge double do not use this company
terrible service - booked cab 3 hours in advance of journey and prepaid - car was 1 hour and 10 minutes late, driver took wrong turning and I had to tell him to stop and I am now fighting for refund - additionally they have taken a second payment with no booking
Prepaid airport booking. Two drivers confirmed.No one arrived.We had to drive ourselves, paid £187.99 same-day parking, and missed our flights.Data Cars never replied.Avoid for airport trips.
Avoid at all costs. Prebooked return journey to Heathrow t3. Return flight details entered so they knew time to arrive, all confirmed by text message etc. We arrive, no taxi, he's 50mins away in Central London! Utter joke.
Shocking shocking shocking. Scam artists and liars.Booked an airport transfer and was advised it was a fixed price. Booking was confirmed and then received a text message stating if you want to travel via M25 (which is of course the quickest route) it was an extra £10 and you had to pay for car park. Called them and asked about the additnal frees, the man Sharif started reel off even more charges. 😳 On top of this, he said the £10 fee for M25 was due to toll costs for taxis specifically. I had never heard this so googled. There is no such charge of course. When started to say that the toll didn't exist, I was told my phone was breaking up and he couldn't hear me, that old chestnut excuse. I asked what route they would take instead and he said through central, which time wise takes longer. The only sense this makes is to make more money through lying. As you can expect, cancelled this booking. Would rather pay more than go with a scam company.
I would not recommend for airport transfers! We used this company a few times. The price you get quoted is not what you'll pay, you will be forced to pay for car parking when they collect you on the return journey and if they use a motorway that's a surcharge. Works out about the same price as an uber! They refused to let us book the time we wished to be collected (we are frequent flyers and my husband is disabled so I know how much time we need) instead we get called second the plane lands saying they've arrived...by the time we got through baggage reclaim and passport control our driver was nowhere to be found. Took 30mins and multiple calls to the office (yup that's the only way to contact the drivers). But driver obviously insisted it was our fault for "being late"
Data cars was very unprofessional today he didn’t pick me up at 6:20pm. He got rude to me he swore at me. Very bad customer service.
We have just had the most horrible experience with Data Cars. Reg EN19 UMK. The driver was hostile, aggressive and out of control. There were 4 of us in the car including two 11 year olds, and the driver was speeding to the point where we asked him to slow down multiple times. He refused to slow down. Asked him again. He accused us of being racist (!). We explained we were not racist but wanted him to slow down. He then complained that my husband was yawning (why?!) and became aggressive. He got out of the cab and started threatening behaviour. Our children were left crying, traumatised. We called Data Cars to complain but they said to fill out an online form on Monday. This driver should not be on the road. Absolute disgrace.
A few phone calls double checking the price of a airport pick up and got given a quote "inclusive" of the parking. Driver picks us up informing that we need to pay for him to get out. Even though we already pre paid for the trip. Speaking to the office and they even admitted on the phone the price that they gave us included parking but then tried to deny it. Absolute shambles of a company leaving the sub contracted driver short! Bang out of order on your part data cars! I feel sorry for the driver who picked us up. Won't be using data cars ever again!
Driver arrived late not due to traffic but him leaving late – we only got the notification he was enroute 10:30 when he was due to pick us up at 11 but was over an hour away when he left. As a result 4 women were on street waiting for cab in north London when the whole reason we booked the car was for safety. When I got in the car I could see he has the right passenger details with correct address but after 40 minutes of driving he was clearly in the wrong place and he tried to take us to Woolwich and not Lewisham. He admitted he put in the wrong address and then proceeded to take us to the destination which was over 20 minutes away. He drove so fast and without due care that 2 of the passengers proceeded to be sick when they got back to the house. The whole experience was terrible and we felt unsafe
Shocking! Booked a taxi from London City- gave our flight number the taxi turned up exactly when the flight landed (called us when the wheels had only just touched the tarmac) we were then tasked with finding the driver who wasn't in the designated pick up point and as we didn't recieve the drivers contact information we had to call the base meaning a back and forth trying to get in contact with each other- eventually he turns up in the pick up area of which we were then told to pay for it- which we were fine with. To then be told half way through the journey that we have to pay waiting time (undisclosed amount!) which was a third of the price of the full journey because the firm hadn't allowed for getting through customs and baggage like all other taxi firms! We passed numerous data cars advertisements on the way home of which claimed that data cars dont surge like other companies.. clearly they have other cheeky ways of getting money..
My daughter waited with a disabled school child for over an hour in central London waiting for a reserved car to pick up.She rang and messaged several times, and had the phone put down on her.With the responsibility of a tired and distressed child, and a phone almost out of power, she had to book an alternative taxi company.TWO hours later the car turned up. Absolutely disgraceful.
I hadn't used Data Cars for a while as they were always late. I thought I'd give them another try. 15 mins late and counting...
I ordered a cab from these and they charged me double the agreed fee and when I tried to pay by debit card the driver wouldn’t accept it and told me that it was cash only! Definitely won’t be using these con artists again!
Terrible service, sneak charges in and don't explain what they are for, All drivers are self employed so are expected to recover addition costs themselves and as a result have to deal with unhappy customers, whilst pocketing overpriced taxi fares, shocking business don't use.
Datacar booking is an issue which caused a lot of stress. Will not be using it again. Lots of excuses. Not as smooth as it has been before. Even though flight details and mobile details given, we were told no information given to the driver or the customer. No instructions for meeting, except a car registration. Not good.
According to TrustPlane, datacars.com has a 1.3/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/datacars-com
