Easy to buy and easy to find parts
Easy to buy and easy to find parts
MELCHISEDEC
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Custom Truck One Source
4.750 reviews
Last reviewed: Feb 25, 2026Do you agree with Custom Truck One Source's TrustScore? Voice your opinion today and hear what 825 customers have already said.
customtruck.comMember since Mar 2026
Custom Truck One Source is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed February 25, 2026.
Customer Reviews
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50 reviews
even though it was a minor situation…
even though it was a minor situation involving a small part, response was rapid and I was directed to the proper department to take care of the problem
RICHARD
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Very helpful with getting an account…
Very helpful with getting an account set up and verifying the parts needed.Thank you Joel Skyworks Equipment
JOEL
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Easy part ordering
Easy part ordering
JAMES
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Elmer is a ton of help
Elmer is a ton of help. Appreciate you all.
MARC
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Greatin
Greatin . Goof
Ashin Varghese Noble
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Elmer was wonderful.
Elmer was wonderful.
customer Patty Church
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First Experience seemed pretty easy…
First Experience seemed pretty easy format to use on ordering parts. Shipping updates is very useful.
SHIELA
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parts people wont take order
parts people wont take order. they make you go online to order parts
DENNIS
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very quick responses and correct parts
very quick responses and correct parts
ROBERT
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Great service
Any time I call Angie she is always professional and courteous Angie keeps me updated with everything that is happening. Tim Bloodgood is a top notch mechanic and a wealth of knowledge, You can call Tim and explain what you have going on and he will talk you through the issue and if you can not figure it out he will be my than happy to come out and solve the issue. Tim is a very good communicator and a very nice guy.
Henry Meece
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Communication through email is very…
Communication through email is very helpful and I was guided through to set up an account.
BRANDY
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Sales is AMAZING! Service Department is TERRIBLE!
The sales side of the house is amazing! Daylon will treat you right every time and goes above an beyond!Now the bad: The service side of CTOS is horrible!!! Expect to be overcharged, from the hourly rate that is higher than anywhere else in the area to charging extra hours on your units. When you ask them for a breakdown they give you the "that is for internal use only" response. The expect to be pat on the back for putting a customers units in the shop in front of their own rental fleet. Save yourself time, money and a headache and use someone else for your service work.
Christopher
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Was very easy to order
Was very easy to order. People there are very cordial and have a very good knowledge of what they have!
REINIER MEDINA
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Easy ordering
Easy ordering, fast delivery
DIANA
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Not so much as something wrong
Not so much as something wrong, just no image to confirm item with on website. And shipping three decals worth 0.60 each for 26.00 is expensive & could have been under 10.00 via USPS Priority.
CHRIS L
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Gary weiss and Cullen were unbelievable…
Gary weiss and Cullen were unbelievable to work with! The process was flawless and both extremely professional!!
TROY SCANAPICO
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It was a good experience
It was a good experience
KERMIT SCHAFERSMAN
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Great Company once again!
After about a month of trying to buy a used quad axle CTOS ad popes up on my Facebook yes I’m old! It took Tommy Sims less had 1 hour to get the contract and truck secured! Dave and Gary in finance made it painless great terms and a great interest rate! This is my third truck from this company and every time they knock it out of the park!
Claude Morrissey
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Great Help
After working through several different roll-off options Joseph work really hard with me to get exactly what the customer was looking for.
TODD HONOMICHL
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Cite this page
According to TrustPlane, Custom Truck One Source has a 4.7/5 rating based on 50 verified reviews as of March 2026. Source: trustplane.app/company/customtruck-com