Working with Chirpish has freed up our time a lot…
Working with Chirpish has freed up our time so much and taken a lot off our plates. Went from in house customer service to Chirpish. One thing about Chirpish is they really care about providing a professional, personal and fast customer service. Yes, training the agents in the first month will mean lots of hands/ on back and forth education on your company, but they provide a great template for their team to learn about your products and policies. By month 3, I would say we are in a pretty good grove. The customer service responses reflect our company policies, tone, and product knowledge.TLDR:- More time for our internal team to focus on big picture- Time saved on operations- Relatively inexpensive for the value provided- Great team to work with, super receptive to ideas and improvements with regards to your company’s customer service
Tadas Kunickas
Very adaptive to your needs
We just started with chirpish a couple month ago as a new company and they’ve been extremely helpful. The customer responses did sound a bit robotic at first as they were just fitting to what we wanted from the brand. But they put a lot of effort in adapting responses to align with our needs. Now the responses are great ! We have peace knowing they are handling our customer service and i cant wait for future partnerships.
Lela Tamana
Amazing team
Amazing team. Super responsive on emails and helped manage all our Customer Service. Love the ticket software aswell
Nick
I couldn’t be happier with Chirpish for…
I couldn’t be happier with Chirpish for handling all of our customer service needs! They’ve been an absolute game changer for Chapie, leveraging the powerful Gorgeous software to streamline our operations. What really sets them apart is their ability to handle unique, one-off situations with ease and professionalism. They’re also fantastic at managing custom work, ensuring every request is handled with care and precision. If you're looking for a top-notch customer service partner, Chirpish is the way to go!
Jacob Kirstein
Tulgat and his team are great
Tulgat and his team are great. Perfect for anyone that is scaling quickly and needs on demand customer service. Now that his team know my brand and customers, very little input is needed from me and customers are satisfied.I plan on staying with Chirpish for the future and adding in phone support when needed.
Julian Londono
I've had a great experience with Chirpish
I've had a great experience with Chirpish. Their approach matches my expectations for a service organization. They are flexible and very easy to do business with. I highly recommend.
Kevin M.
Best CS team ever!
Replacing my previous customer service team with Chirpish was one of the best decisions I made for my business. Truly professional and great people behind it. The onboarding went smoothly and they were able to adapt to our business operations very quickly. Love the monthly reports as well. I highly recommend working with Chirpish!
Hoang Ecom
Chirpish is a MUST for your store!
Chirpish is a MUST for your store!! They consistently exceed my expectations with their outstanding customer service. They have delivered flawless support to my clients, leaving them amazed and content. I highly endorse them!!
Panagiotis Trakas
Game-changer!
Tulgat and the whole team are nothing but extraordinary! They go above and beyond my expectations as their customer service is superb. They have provided seamless assistance to my customers, leaving them impressed and satisfied. Highly recommended!!
Nicole Smith
10/10 would recommend
Tulgat and his team are great. They have continually gone above and beyond to help our customers and our internal staff with any issues, requests, or concerns. I would 100% recommend Chirpish to anyone looking for a smooth onboarding and hands-free CS partner.
Adam Hascall
10/10
Great work all around. Very professional and communicative. Hire these guys if you want to keep your customers happy.
Cory Nathaniel Owen
Won’t use anybody else now!
Chirpish have been fantastic, I was originally individual VA’s I would have to monitor and check in with but switched to Chirpish as we were scaling, they are incredible, they hand all of our customer service, relay with my supplier in regards of defective items or returns, they even reach out to customers to have them revoke chargebacks, The give me monthly reports and my Facebook page score has even improved since using them. I never worry about customer service issues anymore as they have everything covered! Cannot recommend them enough to anyone in the E-Commerce space. A++++
Jake Hunter
A truly special organization!
Chirpish is the epitome of a well-oiled machine! Tulgat and his team are a true 5-star organization.- The best monthly review meetings and analytics I have ever been presented with.- The team is extremely nimble and can adjust to ANY of my requests. - My customers are so happy with the service they are receiving.- So glad I had Chirpish during the holidays! They handled the Holiday rush like true professionals.I quite literally cannot recommend them enough!
Nick DeLanders
If I could rate it more than 5 stars I…
If I could rate it more than 5 stars I would. Tulgat & the Chirpish team have been such a help for me as I’ve been scaling my business over the past couple months and I couldn’t have seen the results without his services. I’ve tried to hire VA’s on my own and it never panned out as I they didn’t have the quality work that I was looking for. The Chirpish team has been everything I’ve dreamed of an more with outstanding service, quick reply’s, detailed feedback, KPI’s and more. If you’re on the fence take my word for it and parter with them.
Matt
Love this company
Love this company! Great customer care. So glad he hired them. Solid pricing as well.
Joey Davison
Hands free customers service
One of my e-commerce stores scaled up really fast and I had around 30 emails a day coming in from customers. I was sick of answering them myself and wanted to completely outsource this. CHIRPISH was god send and handled everything! I haven’t touched them since, all while charge back have dropped drastically. CHIRPISH will actually make you more money. No brainer.
Jake Unterreiner
Really good service with really solid…
Really good service with really solid processes. Will use again for all my businesses.
Michael Mackay
The only customer service company ill work with.
I can't imagine what I would do if Chirpish wasn't around. My customer service is pretty much on autopilot. Dedicated account manager makes it easier to understand our pain points and how to make our overall customer experience better.
Peter Lobanov
Saves you Time & Stress
Chirpish is a great solution for any e-commerce owner looking automate their CS and spend their time creating more stores/brands instead of training or hiring their own CS agents. It really made scaling my ecom store such a smooth process and saved me a ton of time.
Dan Dagnachew
11/10 Customer Support
Couldn’t recommend them enough. We received several reviews just mentioning how the customer support was amazing. Chargebacks were reduced significantly even with shipping delays. Hop on this now!!
Chad Novak
