Do you agree with Charlene's Safe Ride's TrustScore? Voice your opinion today and hear what 38 customers have already said.
Charlene's Safe Ride is an online company. Based on 38 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed September 8, 2024.
Driver NEVER SHOWED UP for 6:00am ride to the airport. I called them and they said I could get a ride with”someone else” had to drive ourselves and pay a large parking fee covering 10days.
Nice, helpfull, friendly ... I definitely recommend
The kind, prompt, articulate lady driver was a joy. Patient helpful... a fun and relaxed professional ride. Highly recommend!
Just wanted to place on record our appreciation for the service provided. The Drivers were courteous and on time. We as parents sending kids from other end of the world- Philippines- worry and are very anxious- because of Organisations like yours, you ease our anxiety. Thank you again.
This by far the friendliest taxi service I have experienced in a long time. I will be recommending them to all of my friends. Thanks so much for providing us a great riding experience!!
Glad I called Charlene's safe ride a a great experience.
The representative taking reservations was not the most professional of people. She was slightly rude and her demeanor can greatly "put off" many potential customers. Also, for Duke students, it should be emphasized that the $30 is only between Duke and RDU. I think it would be a greater service if Charlene's did not cheap out on giving students rides to Belmont/places close to campus. I will be looking for other cab services.
The driver was prompt and courteous. The trip went well and I have no reservations about using them again.
my flight into Raleigh arrived almost 45 minutes early and the driver was already waiting for me. very nice and great driver. my meeting ended almost an hour early and the driver was able to pick me up early. very pleased with the service. would definitely use Charlene's Safe Ride again without hesitation.
I called Charlene's Safe Ride and the friendly dispatcher took my info and let me know a cab would be on the way. Minivan showed up very promptly, the driver was courteous and helpful
I was lucky to find Charlene's when looking for an airport service in Durham. I have needed to travel to Durham quite a bit recently for family issues and I knew I could always rely on them. Great value, timely and reliable service, great follow up and confirmations. I enjoyed learning the history of the drivers, very engaging.
Driver was friendly and professional, arrived on time, and got me to my destination quickly. When I requested receipts for my finance department, CSR responded within 10 min. Will definitely use CSR again.
I used this service in serval occasions and loved it. I would like to see more smaller cars instead of mini-vans. I highly recommend them to you!
We have used Charlene's every time we go out of town on a trip. They are reliable, and it is good to know someone will be at the airport to get you when you get back. They call you at the airport. They come to your home right on time. The driver's are nice and the cabs are clean. A good deal all the way around.
My driver John was very kind and I enjoyed the time very much. I hope John will take me to the RDU airport again.
I have used CR for a few years and would recommend them to anyone.
I recently used Charlene's Safe Ride because I had an early flight. I have used other taxi and shuttle services in the Raliegh Durahm Triangle Area and others are cheaper but I've had close calls when drivers showed up late. And that was for mid morning. I needed a service I could trust to show up when the rest of the world is asleep, and Charlene's rewarded my trust.
What really makes a difference with Charlene's is their dispatchers: all are polite, very friendly and attentive. Jen, the daytime dispatcher, was very kind while patiently answering my questions, booking my reservation and taking my credit card payment. Besides that, I received a great service from the driver. Even complimentary bottled water and a wakeup up early morning! Highly recommended service1
I had a wonderful time with Charlene's Safe Ride. My driver brought water and a soda for me after a long trip. Was thankful to find such a wonderful company for an early morning ride.
I used Charlene's Safe Rides to transport my out of town physicians from the Durham Marriott to various locations in the area. The service was excellent and they were on time! My guests seemed to enjoy the service as well. Thank you CSR for providing excellent service.
According to TrustPlane, Charlene's Safe Ride has a 4.4/5 rating based on 38 verified reviews as of April 2026. Source: trustplane.app/company/charlenesaferide-com
