Excellent very good
Excellent very good
Mr Grandin TV
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Chaos Fragrances
4.750 reviews
Last reviewed: Jan 11, 2026Do you agree with Chaos Fragrances's TrustScore? Voice your opinion today and hear what 160 customers have already said.
chaosfragrances.comMember since Mar 2026
Chaos Fragrances is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.7 out of 5 stars. Last reviewed January 11, 2026.
Customer Reviews
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50 reviews
I never received my order (which i made…
I never received my order (which i made August 16th) i received a tracking number August 25th after sending them an email asking what the status of my order was (considering it had already been 9 days with no information), the tracking number information stated that only a label had been printed by the company and the carrier had never taken possession of the package. As of this date October 24th, two months later, this is still what the tracking states. I’ve tried contacting chaos fragrances multiple times, through three separate channels and never heard a peep back from them. Extremely disappointed and frustrated with them, a response of any sort would have been appreciated. This is no way to treat paying customers, my package wasn't “lost” in the mail, it was never mailed.
Tommy Ferguson
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I’ve gotten good fragrances from chaos
I’ve gotten good fragrances from chaos. He’s always trying to find good deals for people really it’s a site that people need to check out and stay up to date with and he’s not afraid to take care of any mistakes that he does make.
Aiden Yarbrough
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I had a damaged package with no…
I had a damaged package with no contents inside. Filed a complaint with the carrier then tried several times to contact Chaos to rectify the situation but there was never a response. Customer service is the worst I have ever had to deal with!!
JONATHAN WALKER
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Fast shipping and the product is very…
Fast shipping and the product is very good
Cedric Laird
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Got a sample from you—will purchase…
Got a sample from you—will purchase again/great experience
Catherine Apicella
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Got the product I wanted
Got the product I wanted, great quality bottle and label. Fast shipping
Notmang
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Always pleased
Always pleased. My issue was resolved quickly. Customer service is prompt and responsive.
Ricky
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Fast and efficient great fragrances.
Fast and efficient great fragrances.
Frank Simpkins
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My order came promptly and the fragrances were amazing.
My order came promptly. I was excited to open my package and I wasn’t disappointed. The fragrances were amazing. I am getting lots of compliments.
Sharon
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Great experience
Good selection and fast shipping made it a good experience
Keenan Williams
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unique selection of colognes not found…
unique selection of colognes not found on other sites; good prices; nice glass bottles for the decants - classy; quick shipping; well packaged
CB
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Ordering was super easy and it arrived…
Ordering was super easy and it arrived very quickly! I made a mistake on the delivery address and contacting customer service to get it fixed was super easy to! They responded right away and fixed the issue. Probably the best customer service experience I've ever had with a company!
Lauren Alderson
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Great decants
I’ve ordered several decants from Chaos and have been very happy with my purchasing experience so far.
Mericko Marlowe
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HADE NO SCENT AT ALL.
HADE NO SCENT AT ALL.
Roosevelt Goodman
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A fan of the channel and now a fan of…
A fan of the channel and now a fan of their decants. Bottles are nice and high quality. I will be buying more.
Donald Charlebois
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Fast shipping and discount.
Fast shipping and discount.
Ernie
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Great company
Great company, fast service and they throw samples in as well
BC
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Ordered from other "sample" sites.
Ordered from other "sample" sites.Chaos bottled their samples in glass. Giving them a more luxury feel in the hand and retaining the scent compared to similar sites that ship samples in cheap plastic vials with the scent seeping through the plastic.I was able to find scents that were unavailable at other sample sites. Hugo Boss Absolu for example.Keep up the good work. Hope your collection continues to grow.
Julio Serrano
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Good delivery and packaging
Good delivery and packaging. Glass bottles just show that higher attention to quality and its much appreciated. Thank you!
Samuel
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Cite this page
According to TrustPlane, Chaos Fragrances has a 4.7/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/chaosfragrances-com