Takes FOREVER to shipnanything
Takes FOREVER to shipnanything. They give a time frame but its way longer. CS is unresponsive. Terrible experience with them
Chad Carey
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Catastic
4.210 reviews
Last reviewed: Dec 21, 2024Do you agree with Catastic's TrustScore? Voice your opinion today and hear what 10 customers have already said.
catastic.petMember since Mar 2026
Catastic is an online company. Based on 10 reviews on TrustPlane, it has an average rating of 4.2 out of 5 stars. Last reviewed December 21, 2024.
Customer Reviews
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10 reviews
Terrible website
On the website, you are unable to give low ratings. YOU CAN ONLY GIVE GOOD REVIEWS ON THEIR PRODUCTS AS IT WILL MARK IT AS 'DUPLICATE' AND MAKE YOU UNABLE TO RATE IT. You are also not given the correct quality item. I purchased a hoodie and it was surprisingly different from what I asked for and looked much cheaper made than shown. This website is a SCAM.
Nathan
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Just wanted to drop a huge shoutout for…
Just wanted to drop a huge shoutout for the awesome experience! You guys never disappoint. My kitty is head over paws for the toys and that bed I got. It's basically her throne now. Your team is like having cat whisperers on speed dial. Fast, friendly, and they know their stuff! Keep up the fantastic work. You've got a customer for life right here!
Rose Sinesi
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Love your products
Just received my order and everything is great! Delivered faster than expected and they kept me informed about the progress of delivery.
Donna Peart
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Great product and great customer…
Great product and great customer service. Very happy with my purchase.Thanks!
Norsk Skogkatt
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Great as always
Great as always! Sometimes, the postal matter takes forever but that is not your fault. I look forward to receiving the products 😊
Tomoka Tsuhara
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professional
I'm satisfied with my order, great quality. I had some questions about some other products and the support was very helpful. Highly recommend them. Delivery could be faster but my order still arrived faster than expected.
Jan Stauskas
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Highly recommend
I ordered two hoodies, one for me and one for my kid. Unfortunately the one for my kid was too small, and after contacting the customer service they promised to send a bigger size free of charge! What ever questions I had about my ordered, the customer service always answered immediately. Would absolutely recommend them, very lovely and caring customer service! Thank you again!!
Janica
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Amazing support
I ordered a wrong size shirt, and the customer support was such helpful to help me. They agreed to sent me a free shirt a size bigger. 10/10 would order from here again!
Murt
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My cat loves it!
Thank you for outstanding customer support! There were some issues with my second order, the support was very helpful and everything was solved right away. This was not my first order and definitely I'll be ordering more. My cat loves your toys!
Emily Smith
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According to TrustPlane, Catastic has a 4.2/5 rating based on 10 verified reviews as of April 2026. Source: trustplane.app/company/catastic-pet