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Carolina Legal Services

4.450 reviews
Last reviewed: Jan 3, 2022

Do you agree with Carolina Legal Services's TrustScore? Voice your opinion today and hear what 69 customers have already said.

carolinalegalservices.comMember since Mar 2026

Carolina Legal Services is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.4 out of 5 stars. Last reviewed January 3, 2022.

Customer Reviews

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I paid 342 dollars for 3.5 years only…

I paid 342 dollars for 3.5 years only to be sued for the debt. that i already paid or i thought i was paying now i am screwed and still have to pay back this debt

Tommy White
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I guarantee you that the positive…

I guarantee you that the positive reviews have been written by the PR firm hired to clean up the mess that has created by Daniel Rufty. If you have any doubt, Google Daniel Rufty, Blust Law Firm etc. You will find a trail of fraud going from NC to Illinois. It is a story for American Greed. Fraud to RICO charges are pending.

Jeff Stauffer
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I just received a letter from CAROLINA…

I just received a letter from CAROLINA LEGAL SERVICES in regards to their lawyer DANIEL RUFTY and the fact that his license to practice law has been suspended. Reasons given were overall failure to properly tend to client matters, including his failure to properly supervise employees resulting in trust accounting irregularities and his failure to properly reconcile his attorney trust account. Does this mean that the monies that I have been giving to this company for more than 2 years has been going in someone's pocket other than my credit card account. I can not get anyone to answer the phone and hope to get some clarification as another payment is scheduled for the 15th of this month.

Timandjean Freeze
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I am sad that I fell into a trap like…

I am sad that I fell into a trap like this. I was seeking help to get out of debt and they gave me a great offer. So I thought. And when I went to check on my funds in my account, I can’t get in. I couldn’t get an answer at the company. I finally got an answer and they said they were having issues with their website and starting with another. Ok. And I voiced my concerns over things I read on the internet and BBB. They basically tried to make me feel stupid because I believed that. I requested my account be closed. I canceled my global account. And I received VERY little money. $84 of $1305. And I requested more. This is unfair. They want to give me $281. They did NOTHING for me. And they kept my money. They say they spent a lot of money to set up my account. I know there has been some work done. But not $1305 worth. I notified the BBB. Hoping to keep others from making the same mistake I did.

LaRessie Mason
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Called about a payoff balance

Called about a payoff balance, received the info 2 days later as promised.

Peter Cuneo
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Relief

Everyone at Carolina legal services have been top notch , I can't say enough good things about them. They answer every question and help you through any problem or situation. I highly recommend them to anyone.

Christopher curry
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Friendly service

Friendly service, did great job

Clayborne Taylor
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Great Service!

The people are professional, prompt and eager to answer your questions.

Terra Johnson
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I am very thankful that Carolina Legal…

I am very thankful that Carolina Legal Services is taking care of my financial issues that I have experienced. When you call they are very professional and explain all questions you have so that you understand what is happening in your situation.

Sheila Kegley
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Carolina Legal Services has been super…

Carolina Legal Services has been super helpful and transparent with how they go about helping me to consolidate and pay off my credit card debts. They followed up every step of the way to make sure that I understood the process. Thank you Carolina Legal Services!

Donovan James
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Service was great!

Service was great!

Jodi Parks
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They asked for me to share...

I email to complain I got served papers threatening to take away what little property I have left because of accounts that were supposedly "taken care of" MONTHS ago.... I get an email reply asking to "share [my] positive feedback" Here it is: Stop Screwing me over!

Christina
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Excellent customer service

My interaction this morning with Steven Adams was by far one of the most impressive customer relations I have experienced. His thoroughness and knowledge helped to ensure my concerns were duly addressed. Very impressive representation for the image of the company as a whole.

Shontina Douglass
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This company is a nightmare

This company is a nightmare . I canceled my program due to the lack of communication, not answered questions and no proof of actions done to my case . After being in the program for 11 months paying without missing a penny nothing was resolve and I got a sue from wells Fargo. I paid over $9000 . And only got back $2600. Where is the rest of my money ??? You guys didn’t settle anything , the accounts didn’t get any back and forth communication like you guys told me . I called again today to speak with a supervisor and again I was told there Will be no more money refunded . I have decided to take this to the media and also contact the news so no more one person fall into this trap .

Katherine Otto
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The gentleman I spoke with was very…

The gentleman I spoke with was very polite and knowledgeable about the program. He went over everything with me and asked several times if I had any questions. I give this review a 5 star.

Sharon
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I'm not happy at all

I'm not happy at all. It took you too long to set up my account. You won't work with me to pay of the smallest of my debt. Wt are you teling me what a positive experience this has been?

Timothy Maroney
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The customer service of Carolina Legal…

The customer service of Carolina Legal Services has been incredible from the start. I couldn't be happier with the program. The communication is excellent and I've been informed and reassured every step of the way!

Samantha McKinney
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Answered my question

Answered my question

Stanley Alan Metcalf
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It is a pleasure working with Carolina…

It is a pleasure working with Carolina Legal Services. They are on track to finish up where they said. Friendly and very helpful.

Barney Powell
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She was very helpful today with my…

She was very helpful today with my questions and had answers pretty quickly to my questions to her. Enjoyed speaking with her today. Forgot to write her name down.

Laura Russ
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Cite this page

According to TrustPlane, Carolina Legal Services has a 4.4/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/carolinalegalservices-com