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CareLinx is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.0 out of 5 stars. Last reviewed February 27, 2026.
The app is terrible and not user friendly. It took 3 weeks to get me set up to work 2 hours a week. My emails were not answered and it is very hard to get a human on the phone! I have constant problems with this app.
Each person I talked with, Monica and Kimberly, were very supportive and professional . Each step was explained clearly and they walked me through the process until I understood.
I love CareLinx the staff that i spoke to is very good!!!! They are very helpful when i call.
I would give less than one star. I paid for a product that NEVER worked. I was told I just needed to upgrade my membership. After reaching out that an Error Code kept popping up and that nothing worked, I just kept getting told that I'd have to find a caregiver in person rather than using their website. After many attempts to reach and try to fix this problem, this is the response I got,"Our team has confirmed that there is a temporary issue affecting the Caregiver (CG) Search section, impacting multiple accounts. A fix has already been developed and will be included in CareLinx’s next product release. Please rest assured that this is not an issue specific to your account."However, they won't issue me a refund, even though I was NEVER able to access what their website said it would offer.Beyond frustrating and not what someone who is already dealing with the stress of needing a caregiver for loved one needs to go through.I would recommend staying as far away from this site as you can.
CareLinx is very easy to deal with and always there when you have questions. They’re very prompt. The pay is good and the login logout is easy.
The lady that helped me. She speaks great English and was VERY helpful.
Very easy to use the app and the payment system is working well.
Respons from the office when ever I have a client that needs to reschedule and they are able to cancel the date
Friendly customer service and very professional I love being an employee with carelinx
The representative was very helpful.
Caregiver was wonderful. Professional and sweet to my husband. Unfortunately she is having a difficult time with computer update issues and wasn’t paid for January. Not sure if she’ll continue coming until she gets paid. Can’t blame her at all if she doesn’t.
You people are just horrible period
Since joining Carelinx in November of last year I've never encountered any issues. They've been a big help to me and my dad who has issues with diabetes.
Good experience with Andria
I really like my job, I can adjust my schedule and my pay is on time, thank you for everything.
When i have a problem no matter what even if its the same problem they will help as if they have never heard the question
Great customer service.
This company offers flexible hours in a safe comfortable working environment of your choice. It offers competitive pay, that you are required to get taxes taken out of. The hiring process was a little long but CareLinx staff was there each step of the way to offer support. So far I am enjoying working with the CareLinx team!
Carelinx is a great tool to use if you are working and looking to get paid in two days.
Working with CareLinx has been a positive and supportive experience overall. The onboarding process was clear, and the platform makes it easy to manage schedules, documentation, and communication.What I appreciated most was the flexibility CareLinx offers caregivers. It allows me to provide one-on-one care while maintaining independence and work-life balance. When questions or concerns arose, support staff were responsive and willing to assist, which helped me feel heard and supported in my role.CareLinx values professionalism and encourages open communication, which creates an environment where caregivers can advocate for themselves and their clients. I’ve felt respected as a caregiver and trusted to provide quality care.Overall, CareLinx offers a solid platform for caregivers who are committed to compassionate, dependable care and want flexibility and support while doing meaningful work.—Elizabeth Ann Vela
According to TrustPlane, CareLinx has a 4.0/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/carelinx-com
